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“Awesome!”

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Cape Rey Carlsbad, a Hilton Resort
Ranked #11 of 36 Hotels in Carlsbad
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Awesome!”
Reviewed April 12, 2013

We were on vacation for spring break the first week of april and absolutely enjoyed our stay! As soon as we arrived we were greeted by Steven (bellman) very friendly and courteous!The entire staff is awesome! I always look for cleanliness..(bed sheets,bathrooms,carpet) this hotel definitely scored an A PLUS! However, it is new and extremely comfortable. Their breakfast buffet is pricey but delicious!! Yummy homemade granola! Overall, I had a Awesome experience and i plan to visit this place soon!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank chihuahuabeauty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott W, Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review, April 13, 2013
Dear chihuahuabeauty,

Thank you for the great review of the Oceanfront! I am glad to see that Steven set the tone for a wonderful stay. We look forward to welcoming you back to our resort again soon.

Best,

Scott Wall
Director of Guest Experience
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,355 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Level 5 Contributor
61 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed April 9, 2013 via mobile

As a newish hotel it was very clean. The pool was heated so the kids loved it. Food was excellent and so was the service. I am unable to fault this hotel in any way. I would stay there again with no hesitation.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ubangy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott W, Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review, April 13, 2013
Dear Ubangy,

What a great review! Thank you. We are happy to see that you and the family enjoyed your stay. We hope to welcome you back to the Oceanfront again soon.

Best,

Scott Wall
Director of Guest Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level 3 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed April 8, 2013

We stayed at this hotel over Spring Break and had a wonderful experience. The hotel was new and I loved the decor - lots of natural wood, blown glass accents and modern ocean prints and photography. The staff were friendly and helpful. The food at the restaurant was good, a bit overpriced, but nothing unexpected while staying at a hotel/resort. As a hilton honors member we had free breakfast AND free small bites during happy hour everday (NICE!). The pool was heated and my 8 yr old loved it. I really enjoyed the fire pits around the pool area where you could have a drink/snack while taking in the view.
The rooms were nice with very comfortable beds and a beautiful view - we had a 'partial ocean view' and it was great when it wasn't foggy.

Being near Legoland and the beach makes it a great choice for families, but the hotel wasn't overrun with kids either (even during Spring break). The bar seemed pretty full during happy hour so I think with the trendy decor and location it would be attractive to couples as well. We went to Legoland, San Diego Zoo,Torrey Pines state park and LaJolla cove during our stay and the drive into San Diego wasn't bad at all. I would definitely recommend this hotel if you are planning on going to Legoland and/or San Diego.

Room Tip: The 'partial' ocean view room we stayed in pretty much had a full view of the ocean. We were...
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sarala_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott W, Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review, April 13, 2013
Dear Sarala_11,

Thank you for your recent stay with us at the Oceanfront. It's great to see you and the family had such a great experience. You are right, with our location, amenities and services; we are a great option for families and couples alike.

Best,

Scott Wall
Director of Guest Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Modesto, California
Level 5 Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 8, 2013

This hotel was first class form the start to finish. The view of the ocean across the street with all the bicyclists and runners was very nice.The room was very large and the beds were very comfortable. I would come back and stay here if I ever travel to Carlsbad again!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Bosco1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level 5 Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed April 6, 2013

We were there during a Legoland trip and we are so glad we tried this new property. We had a gorgeous 1 bedroom suite overlooking the ocean. It was funny though, when the bellman pointed out the ocean to our kids they said " what ocean?". We were there when it was very overcast so the sky blended with the ocean. That didn't sour our mood because we loved our room and the fact that the pool was heated made all the difference. Food was good, but service could have been nicer at their restaurant. We ordered appetizers to eat outside by pool and it was no problem. Then a few hours later I ordered some more and they denied our service to be brought out to us. So we placed our order anyhow and took our wet kids inside to sit at the first available booth. No water, or anything was offered to us to drink. Finally, I had to get up 10 minutes later and go to the hostess who had taken our order to ask for water. Despite the snobby service at the restaurant, I am giving this hotel a great review because of the nice bellman who greeted us and took us to the outlets in the shuttle and of course our beautiful room.

Room Tip: Get a suite.
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  • Stayed March 2013, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BuyBuys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, United States
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 6, 2013

We really enjoyed staying here, from the live music during dinner( reccomend sitting outside, inside chatter is actually louder than music and much less enjoyable) to the beach access just across the street. Kids in pool can get unruley if parent don't monitor, but that never changes. Nice pool, hot tub is okay, nothing fantastic. They do need to clear room sevice trays and towels from hallways a bit quicker, but that is really our only gripe. Going to bring kids next time

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Dianne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 5, 2013 via mobile

Wonderful Spring Break stay at this great resort! We had a great room, very clean, nice finishes, very comfy beds, great view. The staff was overly friendly and extremely helpful. The dining room was clean, food was good, and the staff was very attentive. We will return here and would highly recommend this for any family vacation. A++

Stayed April 2013, traveled with family
Helpful?
1 Thank Pixburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cape Rey Carlsbad, a Hilton Resort

Property: Cape Rey Carlsbad, a Hilton Resort
Address: 1 Ponto Road, Carlsbad, CA 92011-4620 (Formerly Hilton Carlsbad Oceanfront Resort & Spa)
Phone Number:
Location: United States > California > Carlsbad
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 36 Hotels in Carlsbad
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Cape Rey Carlsbad, a Hilton Resort 4.5*
Number of rooms: 215
Official Description (provided by the hotel):
Nestled along the sunny Pacific Coast in Northern San Diego and only 150 steps to the surf, Cape Rey is the adventurous choice for the California traveler who seeks something different and unique. With spectacular views of picturesque South Carlsbad beaches, the resort sits atop the crest of a series of gently rolling berms - a crest we like to call the Cape! At the Cape you are just minutes from LEGOLAND(R)California and the historic Del Mar Race Track, or a short coastal drive to SeaWorld, the San Diego Zoo or Safari Park, famous regional wineries, and award-winning craft breweries. For the adventurous types we outfit you for local deep-sea fishing, sailboat cruises, horseback riding, paddle boarding, snorkeling, surfing lessons, and kayak explorations. Foodies enjoy dining on-property at Chandler's, where you'll find familiar favorites prepared with a twist. For connecting rejuvenation with mind, body and soul, we offer one of the top 5 Hotel Spas in the U.S. By Travel & Escape, the Ocean Crest Spa. And with an array of excursion locales and onsite amenities, there's always something to do, see or eat at the Cape. ... more   less 
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