We reserved and paid in full six months prior for a one bedroom, second floor, remodeled condo checking in early July 2012 for a week at Seashore on the Sand. One week prior to our arrival we received a phone call from management indicating that another person wanted "our" unit for two weeks and asked us to move out of the unit that we paid for and were "sold on" six months prior and move into another unit. We were being asked to move into another unit that was not remodeled. Of course, we were being asked to move out, as they would be getting double the money for two weeks in that specific unit. Management was very unprofessional on the phone, and made us feel like we were the ones doing something wrong, not them (this was obvious guilt for doing bad business in our minds). Management also tried to make the the other non-remodeled unit sound so much better this time, not the first time, as they were making more money when we originally agreed on the remodeled unit when we booked it. We decided that we did not want to stay at a place that has such bad business practices one week prior to arrival, therefore cancelled our reservation and found another place. Beware!
- Official Description (provided by the hotel):
- Our Beachfront Hotel is located on the pristine beach of Carlsbad, California. Relax, refresh, and rejuvenate in one of our luxurious studios, one bedroom, two bedroom, and three bedroom oceanfront condo rentals.All units have full kitchens with dishwasher, microwave and refrigerator, dining rooms, living rooms with a sofa sleeper, gas fireplaces (in some units) and an array of lifestyle amenities like complimentary wireless high-speed Internet, cable TV, Flat screen TV's and DVD players.Seashore is much more than an ordinary Beachfront hotel, it's a home on the beach. Only three steps to the sand, with no streets or boardwalks to cross. You will enjoy spacious glass balconies, with unobstructed views of the sand, crashing waves and the great Pacific ocean. The perfect setting for your San Diego, California vacation getaway. Especially if you want to relax and soak in the sun while enjoying the Southern California world-famous surf. ... more less