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“Decent stay... but no hot water!”

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Courtyard San Diego Carlsbad/McClellan-Palomar Airport
Ranked #21 of 36 Hotels in Carlsbad
Certificate of Excellence
California
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Decent stay... but no hot water!”
Reviewed October 5, 2009

Our family, including 2 small children(5 and 16 months), just returned from this hotel that we booked for a trip to Legoland. The hotel was away from everything... which led to what we thought would be a quiet stay and, for the most part, it was (other than the rude guests across from us who thought it was a good idea to run around through the hallways screaming and banging doors from 7:00am until midnight... and this was not just the children, I'm sad to say). The rooms were clean (I'm a major clean freak) and the beds were SUPER comfortable. We had requested a refrigerator and it was already in there, as was a microwave which was a pleasant surprise. The bathroom area was fine, although the sink area was super small. The main thing that completely marred this trip for me was that I woke up and went in to shower before leaving for Legoland and THERE WAS NO HOT WATER!!! That is completely unacceptable in my book. It wasn't even warm... so I sucked it up and took my cold shower and for the sake of a happy family trip did not grump about it too much... but I was NOT happy! Hopefully this is a fluke thing, but I have stayed in a lot of hotels and NEVER had this happen.
I almost changed hotels for our second night, but decided against it... but I took my shower at night instead... live and learn! :)

  • Stayed October 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mommy23Angels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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305 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • German first
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  • Japanese first
  • Spanish first
  • Any
English first
Orange County
1 review
Reviewed July 6, 2009

We went to the Mariott, over 4th of July weekend. We stayed there for 1 night. Staff is very friendly, hotel is well maintained. Rooms are average size, beds very comfortable. This hotel is a little hidden, but personally we really liked it because the surrounding area was not noisy. Yet, we were 5 minutes from Legoland and 7 minutes from the outlets. This is a nice place to stay if you have a car, but if you dont, then you may want to consider staying a little closer to your points of interest. The hotel was also within 10 minutes of the beach. Definately would go back here. Great place for families with little ones.

  • Stayed July 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nana2Cris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level 5 Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed January 20, 2009

This hotel is tucked away, rather than in the middle of a shopping mecca or on a beach. But the rooms are terrific -- quite clean, and the beds are really comfortable. The breakfasts (served just off the lobby) are fantastic; made-to-order omlettes, fresh fruit, array of cereals, etc. make this a great place to start the day. Best of all, the staff is nice and goes out of the way to make your stay a good one.

The exercise room isn't that great, and the sink area in the rooms is limited. But, hey -- this is a hotel, not your home. The property's attributes are great enough that it's easy to recommend.

  • Liked — The staff
  • Disliked — The exercise room
  • Stayed January 2009
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank ATAM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antioch, Illinois
Level 4 Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed January 19, 2009

This is another solid Courtyard property. I stayed here for business in late Nov and two weeks back-to-back in December. The staff is very friendly and hotel well maintained. It has all of the usual Courtyard amenities that you would expect. Internet access, fitness center, outside pool with hot tub…etc. I prefer a standard king room which was updated in the traditional Marriott fashion. The breakfast staff is very pleasant and did very well on one particular Saturday when hordes of parents and kids pounced on the restaurant apparently there for a convention.....they (the staff) were very patient. If you’re flying out of San Diego International airport it’s about a 45 minute drive in off-peak travel time. I would allow more time if you have a rental car and for rush hour travel. There are no restaurants around this property, it sits in a light industrial park area and is desolate after rush hour...but quiet. The bar serves hamburgers, salads and light fare for dinner if you prefer. I like this property and will continue to stay here in the future.

  • Liked — Quiet and comfortable
  • Disliked — Nothing
  • Stayed December 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Fatherof3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vegas
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 10, 2008

Stay here every year for Career Fair. Hotel staff is very helpful. Excellent breakfast. Also, excellent bar staff.

  • Stayed September 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank dendonVegas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 7, 2008

My family stayed here for two nights in July 2008 while we visited Legoland. My trip was booked as a reward stay with Marriott points, and everything went smoothly. The staff was efficient and helpful, and the room was clean.

When the staff member brought the crib for my daughter, he had a fridge with him, and asked if we wanted it. We said, sure! It was useful to have a fridge. Although we weren't in the hotel much, because the main event was taking my ten year old son to Legoland, which was like heaven on earth to him.

Pros:
Good, clean hotel
Beds were comfortable
Staff was pleasant and helpful
Food was better than expected

Cons:
Hard to find (Google Maps is wrong as of July 2008)
Breakfast was expensive
Bathroom was dimly lit
No stores nearby

Overall, it exceeded my expectations. I chose this hotel because it was a Marriott property close to Legoland that was affordable (I could stretch my points further for two nights). I knew it wasn't a high end hotel. But it was a pleasant stay, and I would go back there.

  • Liked — Clean room, nice staff, good value
  • Disliked — Location was hard to find
  • Stayed July 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank sophiehatter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Level 6 Contributor
117 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed July 19, 2008

Stayed here only because of a business meeting. Indicated we were a family of 4 when the reservation was made but were assigned to a one-king bed room. Were told the first night that there was no possibility of changing to 2 queens but could be done for the 2nd night, which did happen. However, for the first night the pullout bed was very small and no bedding provided until we asked. 2 towels. Had to ask for more. No one could tell us how 4 people were supposed to sleep in that room. As others have said, sink area is incredibly small.

We were given a voucher for free breakfasts for our trouble.

Ice machine on 3rd floor did not work all 3 days. Buttons on phone did not work in 2nd room. No ink in printer in business center.

Staff was very polite and professional. Cookies at front counter in the afternoons were nice. Very handy 24 hour convenience counter next to front desk. Free internet was nice and worked well.

Pool is very small but adequate. 30 minutes from Seaworld.

  • Liked — good parking, easy access to rooms, tea and coffee always available
  • Disliked — not enough beds, sink area way too small
  • Stayed July 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Julie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard San Diego Carlsbad/McClellan-Palomar Airport

Property: Courtyard San Diego Carlsbad/McClellan-Palomar Airport
Address: 5835 Owens Ave, Carlsbad, CA 92008-6562 (Formerly Courtyard San Diego Carlsbad)
Phone Number:
Location: United States > California > Carlsbad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Carlsbad
#19 Family Hotel in Carlsbad
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard San Diego Carlsbad/McClellan-Palomar Airport 3*
Number of rooms: 145
Official Description (provided by the hotel):
The Courtyard by Marriott Carlsbad hotel is located just 3 miles from the Pacific Ocean and Carlsbad beach, blocks from LEGOLAND® California and Carlsbad Premium Outlets, near the Carlsbad and Vista business parks 15 minutes from Camp Pendleton and close to the McClellan-Palomar Airport. When travel takes you to Carlsbad for a California hotel room, the Marriott offers all the comforts and quality you have come to expect from a Courtyard by Marriott hotel. This hotel near LEGOLAND® California offers guests easy access to the sprawling park and nearby outlet malls and more. Business travelers attending meetings and conferences in the Carlsbad area enjoy a large work desk with an ergonomic chair, high speed Internet access and relaxing atmosphere to unwind at the end of the day. Nearby area Carlsbad businesses include McClellan-Palomar Airport (CLD), United States Marine Camp Pendleton Marine Base, Cal State San Marcos, Callaway Golf, Invitrogen, Western Flight and many more Carlsbad and Vista Business Park companies. Both leisure and business travelers will appreciate the warm welcome by our friendly north San Diego hotel staff as you join us in Carlsbad, California at our Marriott hotel.Attractions Near Our Carlsbad CA Marriott hotel Include:• Carlsbad Beaches• Carlsbad Premium Outlets• Carlsbad Village• Del Mar Race Track• Del Mar Fairgrounds• Flower Fields at Carlsbad Ranch• LEGOLAND® California Theme Park• LEGOLAND® California Waterpark• Leo Carrillo Ranch Historic Park• Museum of Making Music• Safari Park Other points of interest to our north San Diego Carlsbad area hotel include all the attractions of San Diego such as Sea World California, the San Diego Zoo, Downtown San Diego, Old Town and much more. Other nearby points of interest include the Sealife Aquarium, Gemological Institute of America, San Clemente and much more. The courteous friendly staff of the Courtyard by Marriott® Carlsbad Hotel guarantees your stay with us will exceed your expectations! Amenities of the Courtyard by Marriott Carlsbad Hotel include: • Ample & Complimentary Parking• Business Center with Media Pods• New Redesigned Courtyard Lobby• GoBoard Technology Center®• Boarding Pass Station• Carlsbad Area Meeting Rooms (1,200 square feet)• High Speed Internet Access (Complimentary)• Indoor Fitness Center• Outdoor Heated Pool & Deck Area• Luxury Marriott Bedding and Pillows• The Bistro featuring Starbucks Coffee (open breakfast and dinner)• Whirlpool Suites Available• The Market 24-Hour Café ... more   less 
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Also Known As:
Courtyard San Diego Carlsbad Hotel Carlsbad
Courtyard Carlsbad
Carlsbad Courtyard

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