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Courtyard San Diego Carlsbad/McClellan-Palomar Airport
Ranked #21 of 36 Hotels in Carlsbad
Certificate of Excellence
Santa Monica, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice experience”
Reviewed December 10, 2013

We stayed here the day after Thanksgiving, everything was great. Pool was nice, hot tub was hot, room and facilities were clean, people were nice, decor was tasteful. My only complaint: I wish they had a continental breakfast.

Stayed November 2013, traveled with family
Helpful?
1 Thank Kristina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trent S, General Manager at Courtyard San Diego Carlsbad/McClellan-Palomar Airport, responded to this review, December 12, 2013
Kristina S,

Thank you for the review. We are pleased that you were able to enjoy the pool and hot tub and you enjoyed the decor. Thank you for the feedback on breakfast. Some Marriott brands such as Springhill Suites, Residence Inn and Fairfield Inn offer free breakfast but Courtyards offer many more fresh, made to order choices in our Bistro, including Starbucks specialty drinks. We have found that many of our travelers prefer a fresh breakfast sandwich and a selection of coffee drinks to start the day. We do understand that people like choices which is why Marriott has 21 brands to fit every need and budget.

Thank you for staying with us. We look forward to your next visit.

Trent Selbrede
General Manager
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291 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Nashua, New Hampshire
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 25, 2013

I stayed here on business. The room was clean, well funished and I got the handicapped room so it was quite spacious with a walk-in shower.
The restaurant was OK for breakfast but nothing special.
Wifi is free and reasonably fast. I mostly used the wired connection and made 2-way video Skype calls with no dropouts.
Has a nice outdoor pool. The exercise room only had 2 treadmills and 1 elliptical squeezed into a small room but the equipment was fully working so it is OK.
Overall a good value.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eric R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trent S, General Manager at Courtyard San Diego Carlsbad/McClellan-Palomar Airport, responded to this review, November 26, 2013
Eric R,

Thank you for taking the time to write a review. Thank you for pointing out to other travelers that you found the room spacious and clean. Our breakfast is Bistro/cafe style and we try not to get too fancy as our business travelers have told us that they typically prefer reasonable prices, quick service, and consistent quality. It is great the the wifi, pool and fitness room met your needs.

We look forward to seeing you again soon.

Trent Selbrede
General Manager
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Colorado, US
1 review
Reviewed November 20, 2013

I have been traveling to Carlsbad on business for three years and have literally spent over 150 nights in this hotel. The staff members have consistently gone above and beyond to address my needs and make me feel at home.

If you are lucky, you will meet Cory, the late night Manager, who always goes above and beyond to make my stay pleasant. This particular Courtyard has been upgraded in the past year with an entirely new interior, new cafe, updated rooms, etc. I have tried many other hotels in the area and keep coming back to the Courtyard because this facility consistently provides the best, most consistent experience for the business traveler. I strongly recommend you stay at this hotel!

Room Tip: There aren't many "problem" rooms in this hotel. If you are sensitive to any sort of...
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ajgano8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trent S, General Manager at Courtyard San Diego Carlsbad/McClellan-Palomar Airport, responded to this review, November 21, 2013
ajgano8,

Thank you so much for your loyalty over the past 3 years and taking time out of your day to write a review. Over 150 nights is impressive! We are pleased that you pointed out our recent upgrades and provided such a strong recommendation. Thank you for pointing out our exceptional staff and especially Cory. Cory is a great guy but not everyone has the opportunity to interact at those hours. We will definitely share your positive comments with him and the rest of our staff!

Thank you again for your loyalty. Please feel free to reach out anytime if we can do something to make your stays more comfortable.

Warm Wishes,

Trent Selbrede
General Manager
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San Diego, California
1 review
Reviewed October 30, 2013

The staff at this hotel are extremely accomodating and were so good with my 1 year old daughter. They made the check in and getting to my room with a toddler so easy. Our room was large and clean with plenty of towels and toiletries. There was a power outage that night and the staff set up the cutest movie theater in the lobby with a generator. They showed a few movies and had snacks for the kiddos, it was really fun! The bistro had great breakfast and a full cafe menu. Booth nooks in the bistro have a tv in them for little ones to watch morning cartoons while having breakfast! Loved it.

Room Tip: Just ask the front desk, they are so accomodating!
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ABeebs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trent S, General Manager at Courtyard San Diego Carlsbad/McClellan-Palomar Airport, responded to this review, October 31, 2013
ABeebs,

Thank you for the great review! Our first scheduled power outage in 13 years of being open was a scary thought but we are pleased that our efforts to make it into a positive experience were evident. It is also great that you were able to enjoy the Bistro for breakfast and that the additional amenities helped make your stay pleasant.

Thank you for mentioning our staff. We are thrilled that you found them accommodating to you and your little one.

Our next scheduled power outage should not be for another 10-15 years but please don't wait that long to come back and see us.

Regards,

Trent Selbrede
General Manager
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Irvine, California
Level Contributor
158 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed October 20, 2013

Nice lounge (not like bar although you may have drinks) atmosphere here that can work for both business and friends to gather. Great Bistro! Staff were very nice and genuine. Pool and spa very clean,too, and it has a gym. Room black-out curtain behind a nice looking sheer work very nicely for amount of light you want or don't. Definitely, not going to leave until check-out time...

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jeri f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trent S, General Manager at Courtyard San Diego Carlsbad/McClellan-Palomar Airport, responded to this review, October 21, 2013
jeri f,

Thank you so much for the great review! We are pleased that you found our Bistro inviting for small gatherings and even drinks. It is great that you found the hotel so relaxing that you didn't want to leave.

Most of all, thank you for recognizing our genuine staff. While we are very proud of our clean hotel and pool area, we know that our staff is what sets us apart from other locations. I can't wait to share your comments with the staff. They really appreciate the great feedback!

We hope to see you again soon.

Sincerely,

Trent Selbrede
General Manager
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Newport Beach, California
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 13, 2013

The perfection of the staff at this hotel made the entire trip worth it! I was in town visiting family & the suggestions made by Dallas King were exceptional. He helped us all with driving directions as well as what places to eat at. The rooms were very clean & comfortable. Nice staff in the mornings, afternoons, & evenings. I only wish my trip had lasted longer!

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elise K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trent S, General Manager at Courtyard San Diego Carlsbad/McClellan-Palomar Airport, responded to this review, September 16, 2013
Elise K,

Thank you for taking the time to write a review. We love to hear feedback from our valued guests and we are pleased that you enjoyed the clean and comfortable rooms on your trip. Thank you for recognizing the exceptional staff and particularly Dallas. A great review that mentions someone by name always puts a smile on their face! We really appreciate it.

Since your stay was too short, we look forward to welcoming you back for another great experience soon.

Warmly,

Trent Selbrede
General Manager
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Mesa, Arizona, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 10, 2013

We stayed with our Son and his family; good time in the pool and Jacuzzi,; enjoyed the in house food court with Starbux; when using laundry facility, I asked to buy Tide at front desk and surprisingly it was free!
All employees were friendly and very helpful. The late-night bartender was new at the position but very dedicated to providing the best service and the guys in the morning actually stayed late to srve us breakfast and coffee when we lost track of time on check out day!

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trent S, General Manager at Courtyard San Diego Carlsbad/McClellan-Palomar Airport, responded to this review, September 12, 2013
Jay M,

Thank you for the great review. We are pleased that you were able to enjoy our warm pool and spa as well as our Bistro with Starbucks! Most of all, thank you for recognizing our friendly and helpful staff, specifically the crew that stayed a little later to make sure you were fueled up for the day. That is great service and I know that they will appreciate being recognized for going above and beyond!

We hope to see you back again soon.

Warm regards,

Trent Selbrede
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard San Diego Carlsbad/McClellan-Palomar Airport

Property: Courtyard San Diego Carlsbad/McClellan-Palomar Airport
Address: 5835 Owens Ave, Carlsbad, CA 92008-6562 (Formerly Courtyard San Diego Carlsbad)
Phone Number:
Location: United States > California > Carlsbad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Carlsbad
#19 Family Hotel in Carlsbad
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard San Diego Carlsbad/McClellan-Palomar Airport 3*
Number of rooms: 145
Official Description (provided by the hotel):
The Courtyard by Marriott Carlsbad hotel is located just 3 miles from the Pacific Ocean and Carlsbad beach, blocks from LEGOLAND® California and Carlsbad Premium Outlets, near the Carlsbad and Vista business parks 15 minutes from Camp Pendleton and close to the McClellan-Palomar Airport. When travel takes you to Carlsbad for a California hotel room, the Marriott offers all the comforts and quality you have come to expect from a Courtyard by Marriott hotel. This hotel near LEGOLAND® California offers guests easy access to the sprawling park and nearby outlet malls and more. Business travelers attending meetings and conferences in the Carlsbad area enjoy a large work desk with an ergonomic chair, high speed Internet access and relaxing atmosphere to unwind at the end of the day. Nearby area Carlsbad businesses include McClellan-Palomar Airport (CLD), United States Marine Camp Pendleton Marine Base, Cal State San Marcos, Callaway Golf, Invitrogen, Western Flight and many more Carlsbad and Vista Business Park companies. Both leisure and business travelers will appreciate the warm welcome by our friendly north San Diego hotel staff as you join us in Carlsbad, California at our Marriott hotel.Attractions Near Our Carlsbad CA Marriott hotel Include:• Carlsbad Beaches• Carlsbad Premium Outlets• Carlsbad Village• Del Mar Race Track• Del Mar Fairgrounds• Flower Fields at Carlsbad Ranch• LEGOLAND® California Theme Park• LEGOLAND® California Waterpark• Leo Carrillo Ranch Historic Park• Museum of Making Music• Safari Park Other points of interest to our north San Diego Carlsbad area hotel include all the attractions of San Diego such as Sea World California, the San Diego Zoo, Downtown San Diego, Old Town and much more. Other nearby points of interest include the Sealife Aquarium, Gemological Institute of America, San Clemente and much more. The courteous friendly staff of the Courtyard by Marriott® Carlsbad Hotel guarantees your stay with us will exceed your expectations! Amenities of the Courtyard by Marriott Carlsbad Hotel include: • Ample & Complimentary Parking• Business Center with Media Pods• New Redesigned Courtyard Lobby• GoBoard Technology Center®• Boarding Pass Station• Carlsbad Area Meeting Rooms (1,200 square feet)• High Speed Internet Access (Complimentary)• Indoor Fitness Center• Outdoor Heated Pool & Deck Area• Luxury Marriott Bedding and Pillows• The Bistro featuring Starbucks Coffee (open breakfast and dinner)• Whirlpool Suites Available• The Market 24-Hour Café ... more   less 
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Also Known As:
Courtyard San Diego Carlsbad Hotel Carlsbad
Courtyard Carlsbad
Carlsbad Courtyard

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