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“Spectacular”

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Park Hyatt Aviara Resort
Ranked #4 of 36 Hotels in Carlsbad
Certificate of Excellence
GreenLeadersSilver level
everywhere
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Spectacular”
Reviewed June 22, 2013

My husband and I stayed here for a quick, romantic 'staycation' as we live around an hour or so away. Unfortunately on our way to the hotel, I felt myself getting sick. Upon arrival to the hotel, I was full blown sick. Not what we had in mind... that being said, the hotel was amazing! the staff, etc was just fabulous, kind gracious and accommodating. The room and bed were so comfortable, the view from the balcony was beautiful. Again, being sick was not my plan but as I told the staff, if I had to be sick, i'm actually glad it was there because soaking/recouperating in that tub alone was worth it!! and the Le Labo toilletries are out of this world. We're already planning our next 'staycation' there!

  • Stayed June 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank celestesocal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHyattAviara, Guest Experience Manager at Park Hyatt Aviara Resort, responded to this review, June 24, 2013
Thank you for your review. We are thrilled to hear that the staff exceeded your expectations and created a comfortable, relaxing atmosphere during your stay. Your kind comments will certainly be shared with the team. We look forward to welcoming you back soon!
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1,830 reviews from our community

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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (264)
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English first
San Francisco, California
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed June 22, 2013

This is a lovely property. Huge location with awesome scenery. All the staff are nice and friendly. The valet guys offers us free water and is quick and efficient. I do not like the valet only ($30) and resort fee. Although the internet is pretty fast.

The reason for 3 stars is because the property is a little old. The video games in the game room is about 10 years old. The faucet in the bathroom had mineral deposits buildup. Walls are super thin and you can hear your neighbors when they are talking.

This hotel feels like a hand-me-down (former Four Seasons) and is in need of a major renovation.

Stayed May 2013, traveled as a couple
Helpful?
2 Thank SunnyCA221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHyattAviara, Guest Experience Manager at Park Hyatt Aviara Resort, responded to this review, June 24, 2013
We are so happy to hear that you had a wonderful experience with our staff and enjoyed the property. Thank you for your review. Your feedback regarding our game room is also greatly appreciated, and we will be sharing your comments with our team in order to improve our offerings. Please let us know if we can be of any assistance with future reservations. We would love to welcome you back soon and share the recent renovations to our guestrooms and California Bistro.
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San Rafael, California
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 20, 2013

This used to be a Four Seasons and you can feel it! Lush, beautiful scenary, gorgeous room, fabulous spa! Sign me up for another visit soon! My son and I were touring colleges and decided to treat ourselves and avoid the Hampton Inns and Travelodges! What a treat indeed! Nice pool with cabanas, gold just steps away, beautiful grounds. The beach is a short shuttle down the hill. We went at sunset one night, then had dinner in lovely nearby Encinitas. So fun! Next day, we rented paddleboards nearby and it was a blast.

  • Stayed July 2012, traveled with family
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Helpful?
1 Thank antywet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHyattAviara, Guest Experience Manager at Park Hyatt Aviara Resort, responded to this review, June 24, 2013
Thank you for your glowing review, and congratulations to your son! Touring colleges is an exciting time for the whole family, and we are thrilled to have had the opportunity to be a part of the experience. Your kind words regarding the property, rooms, and spa are greatly appreciated. Please let us know if we can be of assistance with future reservations. It would be an absolute pleasure to welcome you back soon!
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Rancho Cucamonga, California
1 review
Reviewed June 18, 2013

Beautiful and romantic, friendly staff, everything that you deserve from this first class hotel. Only 1 night stay but in true resort fashion we shopped and dined then drinks later. Fabulous sitting on our balcony sipping on cocktails with the California sunset as the backdrop. Will make this trek every year

Stayed May 2013, traveled as a couple
Helpful?
Thank Locomotb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHyattAviara, Guest Experience Manager at Park Hyatt Aviara Resort, responded to this review, June 24, 2013
It brings us great joy to hear that you had a beautiful stay. Those California sunsets are truly one-of-a-kind, and we are so happy that you were able relax and enjoy the view from the comfort of your room. Please let us know when you are planning for your trip next year, as we would love to assist with arrangements. We look forward to welcoming you back soon!
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White Plains, New York
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 17, 2013

The Park Hyatt Aviara Resort is a beautiful hotel on a gorgeous property. I spent 9 days there so I had good opportunity to experience everything the hotel has to offer. The breakfast buffet is a standout so don't miss out. There are 2 pools, one for families with kids and the other, called the Tranquility pool, is for those who want peace and quiet - great idea! The hotel is near but not on the water. The service was excellent but I have to add that the hotel was very quiet the week I was there. If you have a car, you must use the valet which is $30.00 a day. When you make your reservations make sure you are aware of all additional charges like "resort" fees. The hotel is a little out of the way but worth the extra drive. The Hotel was a Four Seasons. It was taken over by the Hyatt and they are trying hard to keep up to that standard.

Room Tip: Ask for a room on the sunny side.
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  • Stayed June 2013, traveled on business
    • Value
    • Location
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Helpful?
Thank Corrine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHyattAviara, Guest Experience Manager at Park Hyatt Aviara Resort, responded to this review, June 24, 2013
We are thrilled to hear that you had a wonderful visit, Corrine. Your kind comments are greatly valued, as we had the opportunity to share so much of what Aviara has to offer over your nine day stay. We will certainly pass the word along to the team at CA Bistro that you enjoyed the buffet, and we appreciate your thoughtful remarks about the property and the pool. If we can be of any assistance with future reservations, please feel free to contact anyone on our team. We would love to welcome you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laguna Hills, California
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 14, 2013

Don't be fooled by this property. I had struck a great deal through my Interval World Exchange having 7-nights for approximately $1,000 (This was a savings of about $2,800 off the website for this property). I am a world-class traveler averaging approximately 50 nights per year in premier luxury resorts. Check-in was smooth and Anthony at the front desk upgraded us to a panoramic view room which was great. Sadly, there is a mandatory $30 valet parking charge nightly. This service is worth it, but after watching some guests not tip, expect to hear snarky comments and inappropriate comments as you wait for your "up." On 3 occasions, I found housekeeping in my suite without having a sign on the door. Also, the in-room safe was not functioning. Perks including a welcome amenity of delicious fresh fruit and water which retails for $8/bottle in the room. There is an Illy single-serve espressamente coffee machine in room which is refilled daily with room service. This is a very nice amenity and will be a bright spot for the discriminating traveler. For those who don't like mandatory $30/valet parking, you actually can rationalize some of the costs with these perks and services. Now for the bad stuff: The hotel forgot to notify guests that the Real Housewives of Miami (featuring supermodel Joanne Krupa) was staging (i.e. filming) an event and closed the tranquility pool on Thursday (all day). For guests like me, this was one day lost because the water was shut off in the morning for 55 minutes and of course this pool was closed on one the 3 days the sun was out. Therefore, sitting by a noisy kids pool with foreigners who have kids lacking swim diapers was a short-lived experiment. The pool attendants were woefully bored, playing baseball with cups and on their iphones hopefully searching for better jobs. After housekeeping didn't freshen the room Thursday and after being rudely awoken to a staff meeting in the hallway at approximately 8:20a on Friday, we forfeited our final paid night and checked out. The hotel looks amazing. However, this is far from 5-diamond luxury. As a local SoCal resident, it was refreshing seeing a better clientele at this property than other resorts. English is the spoken language by staff and the majority of guests and you will see later model cars and wealthier guests than Hyatt properties in the North. The demographic is good for the discriminating traveler like me. However, the service is average to sub-par at best. Better communication of events/closures, housekeeping, and parking charges up-front would be welcome. Also, we did not spend a single dollar on property outside of valet. I strongly recommend the following dining experiences within a short drive of the resort: Tin Leaf Cafe, Crossings Golf Course Clubhouse, Fish House Veracruz, and happy hours down Carlsbad Village Drive. Enjoy Cineopolis luxury movie theater for a relaxing night out ($19.50 pp for a movie, plus in-seat drink and food service). Play a round of golf at the Crossings (the most expensive public golf course ever built t $70 million). It will not disappoint! Skip the Aviara golf course, they are overpriced and it isn't that great despite their Conde Nast marketing efforts. Don't pay $22 on property for a 2-egg breakfast. Drive away---far away. Also, the mini-bar is well stocked but will run you a fortune. We packed a mini-cooler and shopped regularly at Vons on El Camino Real which resulted in significant savings. If you drive 5 minutes in either direction on Aviara Parkway, you can eat and drink better. We event enjoyed the jazz and lobby lounge without paying $100 for 5 drinks like the couple next to us (truly, the resort prices are over the top even compared to true 5-diamond resorts). Bottom line . . . I saved about 60% off the sticker price, got about 60% of what I would expect from a 5-diamond resort. I would have rather spent my vacation and dollars elsewhere. Most disappointing trip since Palm Springs Marriott Shadow Ridge (where amenities were 5-diamond and demographic was questionable at best).

Room Tip: Get a lagoon/ocean view. I would have left at check-in if I faced the residential community.
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank HyattHound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHyattAviara, Guest Experience Manager at Park Hyatt Aviara Resort, responded to this review, June 24, 2013
Thank you for your thorough review, and your kind comments regarding our property are appreciated. With that said, I apologize that your experience with us did not fulfill your expectations. We are better than that, and your feedback is greatly valued as an opportunity to learn and improve.
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Scottsdale, Arizona
1 review
Reviewed June 9, 2013

The Park Hyatt Aviara is one of the most beautiful resorts with first class service and amenities. We just spent 5 days there for my daughter's wedding and it was one of the most memorable events of our lives. The staff was incredible - from valet service, dining, golf, spa, concierge, and the fabulous Kelly Smorzewski (Senior Sales Catering Manager) - not one detail was missed. The rooms were beautiful and comfortable and the staff accommodated all of our special needs at every turn. I not only look forward to many future stays at this beautiful resort, but would recommend it to anyone looking for an escape to San Diego!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mikkibe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHyattAviara, Guest Experience Manager at Park Hyatt Aviara Resort, responded to this review, June 17, 2013
It brings us great joy to hear that your daughter’s wedding was a spectacular success. As it is a memorable and joyous occasion for the entire family, we are honored that we had the opportunity to be a part of this very special day. Kelly, and her incredible team of experienced wedding professionals, will be thrilled to learn that their services exceeded your expectations and left no detail un-turned. Thank you for your kind comments. We look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Aviara Resort

Property: Park Hyatt Aviara Resort
Address: 7100 Aviara Resort Dr, Carlsbad, CA 92011-4908
Location: United States > California > Carlsbad
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Carlsbad
#1 Business Hotel in Carlsbad
#2 Green Hotel in Carlsbad
#2 Spa Hotel in Carlsbad
#3 Romantic Hotel in Carlsbad
#7 Family Hotel in Carlsbad
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Park Hyatt Aviara Resort 5*
Number of rooms: 329
Official Description (provided by the hotel):
On California’s sun-drenched Pacific coast, in the seaside community of Carlsbad, Park Hyatt Aviara Resort lies on the north shore of Batiquitos Lagoon – a vast protected wildlife sanctuary and an enclave of natural beauty. From atop the highest ridge, overlooking the ocean and the lagoon, the AAA Five Diamond San Diego resort provides a respite from the ordinary. Located amid 200 acres of verdant hillsides and rolling valleys, within the master-planned community of Aviara, our North San Diego luxury hotel and resort provides an appealing setting for any function. The resort’s Spanish colonial architecture welcomes with a sense of casual elegance. Each of the 329 spacious guest rooms – including 44 suites – features a private balcony or landscaped terrace offering magnificent views. Expansive facilities for meetings and special events are enhanced by complete resort amenities, from acclaimed dining to a full-service spa, swimming, tennis, a fitness center and an Arnold Palmer-designed 18-hole championship golf course. ... more   less 
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Also Known As:
Park Hyatt Aviara Hotel Carlsbad
Four Seasons Hotel Carlsbad
Four Seasons Carlsbad
Aviara Resort
Carlsbad Four Seasons
Four Seasons Aviara

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