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“Perfect Getaway”

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Hilton Garden Inn Carlsbad Beach
Ranked #17 of 36 Hotels in Carlsbad
Certificate of Excellence
GreenLeadersSilver level
Reviewed August 8, 2011

If you're looking for the perfect getaway, checkout the Hilton Garden Inn at Carlsbad. The beach is right across the street, the hotel is immaculate and the staff is extremely friendly and helpful. My family and I enjoyed having a delicious breakfast outside, relaxing in the courtyard and then watching the sunset over the ocean later that evening. The beds are very comfortable and the rooms are well insulated - very quiet for a good night sleep.

  • Stayed: August 2011, traveled with family
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Thank Roy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UltimateServiceGuru, Guest Service Agent at Hilton Garden Inn Carlsbad Beach, responded to this reviewResponded August 15, 2011

Greetings from the Hilton Garden Inn Carlsbad Beach,

Thank you for choosing to stay at the Hilton Garden Inn Carlsbad Beach while recently visiting the north San Diego area. Thank you so much for taking time to write your review. A you know, guest feedback is invaluable to us as we daily strive to always provide ultimate guest service. We are so glad that you enjoyed the amenities of the hotel, and that you were able to get a great night sleep. Thank you again for your kind words, and we look forward to having you again.

Always at your service,
The Team at the Hilton Garden Inn
Guest Service Agent
Hilton Garden Inn Carlsbad Beach
760-476-0800

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,070 - 1,076 of 1,283 reviews

Reviewed August 8, 2011

We traveled with our two children ages 4 and 10. We loved our hotel. It was clean and nice. The beds were very comfortable. My husband enjoyed his run because of the beautiful scenary while jogging along the ocean. The location was close to Legoland as well -driving distance. We will definitely return on our next trip to Legoland/Southern CA.

  • Stayed: June 2011, traveled with family
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Thank TAIBORI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UltimateServiceGuru, Guest Service Agent at Hilton Garden Inn Carlsbad Beach, responded to this reviewResponded August 15, 2011

Greetings from the Hilton Garden Inn Carlsbad Beach,

Thank you for choosing to stay at the Hilton Garden Inn Carlsbad Beach while recently visiting the north San Diego area. Thank you for taking a few moments to write your review on Tripadvisor.com. Thank you also for mentioning our proximity to Legoland. The amusement park Legoland is one of the most popular spots to visit in San Diego, and we see many guests staying with us who are traveling specifically to experience it. Being so close to the park makes it very convenient for many of our guests, and our large pool and other amenities make getting away from the park equally enjoyable.

Thank you again for your review and we greatly look forward to having you stay with us again!

Always at your service,
The Team at the Hilton Garden Inn
Guest Service Agent
Hilton Garden Inn Carlsbad Beach
760-476-0800

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 7, 2011

Stayed here with our two children (8,5) and used it as a hub for LegoLand. Great location, close to dining and the ocean. Awesome staff who made the kids feel special with stuffed animals at check-in and icee pops for free at the pool! Clean rooms. Excellent customer service!!!!

  • Stayed: August 2011, traveled with family
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Thank HappyCouple005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2011

Perfect locaiton to hit so many sties - Legoland, Beach, San Diego attractions. Super friendly staff. Clean clean clean. We will definitely stay here again.

  • Stayed: July 2011, traveled with family
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Thank saessmyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2011

Overall my wife and I were very pleased with the hotel. The room was quite large and clean. The king-sized bed was extremely comfortable. There was a fairly large desk on which we could place out laptop and the wi-fi worked nicely. The bathroom, too was clean and fairly large.

The restaurant serves a reasonable breakfast buffet and a reasonable price.

Our primary complaint focused on some misleading advertising. The hotel's advertising states that it is across the street from the beach. While it is across the street from the ocean, it is on a bluff overlooking a very rocky shoreline. This is hardly a beach! That said, we would get in our car each morning, drive a few miles towards Carlsbad, park on a side street, and then spend the day on the lovely sand beach and in town. We had no trouble parking, but since we stayed during the week, I can't vouch for that strategy over the weekend.

  • Stayed: July 2011, traveled as a couple
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2  Thank pjlv07b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UltimateServiceGuru, Guest Service Agent at Hilton Garden Inn Carlsbad Beach, responded to this reviewResponded August 7, 2011

Greetings from the Hilton Garden Inn Carlsbad Beach,

Thank you for choosing to stay at the Hilton Garden Inn Carlsbad Beach while recently visiting the north San Diego area. We would like to take a moment to sincerely thank you for taking the time to write a review about your experience with us on Tripadvisor.com.

We are so happy to hear that you enjoyed the hotel on your recent trip. We do want to apologize for any possible confusion concerning our proximity to the beach. The coast is located right across the street from our hotel and is a popular surf spot for many locals and vacationers. During higer tides though the beach does diminish which can make for less space to lounge by the water. I do hope that next time you visit us you are able to take advantage of our complimentary shuttle to drive you to the other local beaches that offer a little more room for fun.

It is our firm belief that the best way to improve upon the level of guest service we are known for is through constant guest feedback; be it good, bad, or indifferent, there is something to be taken away from every comment a guest makes about their experience. Your feedback is invaluable to our continued success.

Always at your service,

The Team at the Hilton Garden Inn
Guest Service Agent
Hilton Garden Inn Carlsbad Beach
760-476-0800

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2011

WOW, what a vacation! The staff at this hotel treats you like royalty. Every need was met no matter how small. The staff is efficient, courteous and focused on going way above the call of duty. The hotel is beautiful and right across the street from the beach. I would HIGHLY recommend this hotel to all.

  • Stayed: July 2011, traveled with family
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Thank mbrumfola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2011

My family and I stayed at this hotel so we would be close to the beach. They had a wonderful stay and play package and we received coupons from the front desk that we could use each day of our stay to get FREE beach towels, umbrella and beach chairs. Everything was easy to carry across the street and down the trail to the beach. This beach does not have a lifeguard though. Our kids are 12 and 15 so we were alright with this. Also, there are no stairs leading to the beach. You have to hike down single file about 45 feet or so. We didn't like this the first couple times, but after going to a more populated beach a few miles down the road, we realized that we didn't mind the hike since we didn't have to fight the crowds. Our room was a good size and was very clean. The staff at the hotel is extremely helpful and the restaurant has good food and drinks. The outdoor furniture around the patio areas was great. We enjoyed the weather every morning and evening sitting in the cushioned chairs. The only downside of our stay was the beds. They promote a comfort sleep type bed that has adjustable comfort settings. My husband and I never found a good setting and mostly woke up tired and sore.

  • Stayed: July 2011, traveled with family
    • Value
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Thank jlholverson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UltimateServiceGuru, Guest Service Agent at Hilton Garden Inn Carlsbad Beach, responded to this reviewResponded July 29, 2011

Greetings from the Hilton Garden Inn Carlsbad Beach,

Thank you for choosing to stay at the Hilton Garden Inn Carlsbad Beach while recently visiting the north San Diego area. We would like to take a moment to sincerely thank you for taking the time to write a review about your experience with us on Tripadvisor.com.

Thank you for taking the time to write this review. Our proximity to the coast is always a delight to the guests who stay with us and even though there is a bit of a walk to access the beach it is always worth it. I am glad you had a chance to utilize our beach rental items. Often it is very inconvenient to travel with chairs and umbrellas and the like, so we are glad to provide these items to rent for our guests who need them.

I would like to apologize that our beds did not live up to your needs and expectations. Our Garden Sleep Systems are made to adjust to any sleep need, and to control noise they are actually motor free. Due to the lack of motor the beds can not adjust properly while they are being rested upon, a common mistake that happens. I do hope this was the issue and that next time your sleep will be as comfortable as you need it to be.

It is our firm belief that the best way to improve upon the level of guest service we are known for is through constant guest feedback; be it good, bad, or indifferent, there is something to be taken away from every comment a guest makes about their experience. Your feedback is invaluable to our continued success.

Always at your service,

The Team at the Hilton Garden Inn
Guest Service Agent
Hilton Garden Inn Carlsbad Beach
[--]

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Carlsbad Beach

Address: 6450 Carlsbad Blvd, Carlsbad, CA 92011-1058
Phone Number:
Location: United States > California > Carlsbad
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Carlsbad
#7 Business Hotel in Carlsbad
#8 On the Beach Hotel in Carlsbad
#12 Family Hotel in Carlsbad
#16 Romantic Hotel in Carlsbad
Price Range: $127 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Carlsbad Beach 3*
Number of rooms: 161
Official Description (provided by the hotel):
Our hotel is located across the street from Carlsbad State Beach. Featuring ocean views, full service restaurant & bar, spacious guestrooms, heated pool and spa, fitness center, business center, and much more! All guestrooms are equipped with refrigerator, microwave, coffee maker, hairdryer, iron and ironing board, complimentary wireless high speed internet, two dual-line phones, and Television with on demand movies. Rooms feature Serta Perfect Sleeper Beds, 32' HDTV and Herman Miller chairs. 2 electric vehicle charging stations with dedicated parking. ... more   less 
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Also Known As:
Hilton Garden Inn Carlsbad Beach Hotel Carlsbad
Carlsbad Hilton Garden Inn
Hilton Carlsbad

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