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“Excellent Family Villa - Beautifully maintained...”

Review of Villa Carlos

Front Porch by night
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Front Porch by night
Front Porch Dryope Room Front Balcony
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Average
3 reviews
Front Porch by night
Front Porch
Dryope Room Front Balcony
Side Lawn
Free bicycles!
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Overview
Villa -
5 Bedrooms, 5 Bathrooms, Sleeps 9
Rio, Achaea Region, West Greece

Reviews from our community

Average - based on 3 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
PCWLon
London
2 reviews
“Excellent Family Villa - Beautifully maintained and lovely owners”
Reviewed November 19, 2017 for a stay in July 2017

We have now stayed with our two small children at Villa Carlos three times and can highly recommend it. It's in a neighborhood of other family homes and with lovely beach and seaside cafes near by which you can walk or take a short drive to. And, it's a great jumping off point for going into Patras city center as well as across the bay to scenic Nafpaktos.

I always tell the lovely owners that Villa Carlos is set up nicer than my own home! They've thought of everything. The family who own and run the Villa are exceptional and always leave us fruit and cakes along with some essentials when we arrive. The cleaner they employ is also lovely who comes a few times during our stay. The Villa itself is all still very "brand new" feeling and you can tell that they take very good care of it. And, if we ever have any questions or issues working anything, the owners or one of their family members come over to help us.

Most of all though, I love just being a family and entertaining at this house. Our kids love the table football game in the basement (and the evevator inside the Villa!). And, downstairs is also it's own stand alone flat, with bedroom (en suite bathroom), kitchen and sitting room--we had our kids' grandparents stay there over Easter and it worked really well for them to have their own space. And, we've hosted a few large family meals on their exquist terrace, under the bougainvillea, both in the Summer and on Easter in April. It's sublime.

We unconditionally recommend Villa Carlos and look forward to returning sometime very soon.

Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivana P
2 reviews
“Terrible experience, do not book”
Reviewed April 4, 2017 for a stay in February 2017

Terrible experience, location is bad, owners are disrespectful and non professional.
Trying to charge more money AND AVOID Booking.com and other booking pages to avoid fee and also try to charge you without a bill to avoid greek taxes (have emails as a proof), and than if you don't pay without a bill on time their lawyer is treating you. In some rooms heating and AC not working, not really clean. DO NOT BOOK!

Your age range 25-34
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jul 29, 2017
The reviewer made the reservation directly through our website via emails (kept in archives), without the intention of using a third-party booking engine (although the price being the same everywhere online). The final rate, to which the owners agreed to, was quite lower than the initial one and the reviewer signed the rental agreement (equivalent to a receipt) on behalf of the persons staying at the villa. Despite agreeing beforehand to deliver the whole sum upon check-in (as per the rental agreement requirements), the reviewer in question kept promising to pay us. After repeated attempts every day from the owners to Ivana P. to ask for payment, she claimed that she had left Greece and that she was in Croatia and started making excuses and falsely promising to deposit the amount to a bank account, which the owners provided. Nevertheless, the money was never deposited, and the group left secretly during the night, one day before the expected one, in order to avoid paying the amount due, leaving the house in a mess, with wine and alcohol spilled all over the floor and bed sheets. After the owners made use of a lawyer (after the reservation party had already left) in order to try to get paid, the reviewer started insulting and making threats to the owners, without ever paying the agreed upon sum and depositing the amount to a bank account. Regarding the validity of her review, there's evidence from the actual persons staying in the house, leaving reviews in our guest book, expressing their satisfaction for their stay. Nonetheless, we were ultimately taught a lesson on how to deal with clients like this in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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