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“Bad experience”
Review of Alaska Inn

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Alaska Inn
Ranked #1 of 1 Hotels in Metulla
Tiberias, Israel
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Bad experience”
Reviewed June 25, 2013

This year my family and I decided to give a try: Passover not at home.
We were really disappointed! Imagine a Festive Dinner served like this: two unprofessional waiters bring you one (yes, one) slice of Mushroom. After some minutes a new serving: one or two pieces of potato. We couldn't believe this ridiculous situation was really happening.
The rooms are not well maintained. The seat of the bathroom couldnt stay uplifted and the kettle didnt work properly.
The staff, the owner are very friendly and this is the only reason I rate this place better than it deserves.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Racc2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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74 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Hebrew first
  • Italian first
  • Russian first
  • Any
English first
london
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 8, 2013

The title says it all, avoid at all costs. There are plently of small and reasonable guest houses here. The room was dirty and frankly weird with a strange open bathroom, the breakfast had old salad and what looked like rotten fish! Nice Irish pub down the hill

Room Tip: Don't stay here
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  • Stayed October 2012, traveled as a couple
    • Value
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    • Service
Helpful?
3 Thank matthewsnowy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Metulla hotels

Tel Aviv, Israel
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 24, 2013

We recently spent two week nights at this comfortable hotel. The room (a deluxe double) was very comfortable without being palatial. The view of the surroundings was great, the breakfast plentiful and the assistance provided by the staff was excellent. Parking was not a problem and the wi-fi connection was good. The position was good and provided easy access to the areas we chose to visit - the Golan Heights, the Huleh Valley Reserve and the Banias Nature Reserve. I understand that this hotel is usually full over the week-ends but off-season week nights are usually very quiet.

Room Tip: The Deluxe double includes a spa bath, a good view and is sufficiently spacious.
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank harrisgelkana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 7, 2013

My family and I had contacted Alaska Inn hotel directly and made reservations via email in early Jan for a short stay at end of March/early April, so this is about at least two months in advance. Unfortunately, due to changes in our travelling plans, we had to cancel our reservation with them around 25 days before our intended stay. This is more than the common 2-week notice that most hotels require from customers. And there was no mention of any cancellation charges when we made the reservations via email in Jan.

And now, they insist on charging us cancellation fees, giving us excuses that it's due to peak season and compensation for the email correspondences. (They made it sound as if a few email enquiries needed so many hours of work.) If cancellation fees were part of the reservation contract, they should have highlighted it during the time of booking! I find that this hotel is rather unprofessional and not entirely honest. Very shady and unfair of them to surprise us with cancellation charges which they had made no mention of earlier.

And with the bad reviews many other TA forumers have made about this hotel, it's advisable to stay clear of Alaska Inn Hotel, with their unsatisfactory service and lack of integrity.

  • Stayed March 2013, traveled with family
    • Value
    • Service
Helpful?
4 Thank ultravioletta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuopio, Finland
1 review
Reviewed January 20, 2013

Well, I had a blast New Years Eve! I could not believe I was in Israel. As it felt more like Northern Europe with all the glare of Christmas season. I had a one night in deluxe room with an on site sauna. Alaska Inn is situated in an excellent location in the center of Metula. My room was furnished with a Queen size very comfortable Bed, Personal Jacuzzi, Fridge and Mini-Bar and A flat-screen TV, a balcony with a beautiful outlook to Mount Hermon. Free Wi-Fi. The following morning I had Breakfast buffet, great service and a wonderfully experience.

Room Tip: Be nice to the Clerk … it is all up to them.
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  • Stayed January 2013, traveled solo
    • Value
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Helpful?
Thank Ronen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
1 review
Reviewed November 23, 2012

Thank You very much for your hospitality.
We enjoyed the stay very much.
Always Smiling and willing to serve our every need.
Book us once more next year. We'll be sure to come back.
Beautiful view in thenorthern areas of Israel.
We enjoyed every moment in the holy land, and had very interresting explanations on historical background of the land.
Overall, Incredible experience. Thank you very much

Room Tip: Double Room, Bed and Breakfast. Worth every cent
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  • Stayed June 2012, traveled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Manor_Buchnik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 9, 2012

I must say its really shocking to see the feedback here for Alaska inn,
I visited Israel with my family, and stayed at the Alaska Inn hotel. The service is great, the food, the rooms, everything.
Loved the view they have towards the borders with Syria and Lebannon, and great explanations provided in English from the staff, regarding the history of the land.

Overall, highly recommended. Thanks a lot

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roy-199190
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Alaska Inn

Property: Alaska Inn
Address: 15 Ha-Rishonim, Metulla 1029200, Israel
Location: Israel > Northern District > Galilee > Metulla
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Metulla
Price Range (Based on Average Rates): $
Number of rooms: 228
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Also Known As:
Alaska Inn Israel/Metulla

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