We were placed here for 3 nights due to our other accommodation pulling out at the last minute. Firstly, it is a lovely hotel, with mostly very helpful staff (one young lady could barely speak English!). My daughter left her balaclava on the hotel shuttle bus on the first day - and it was at the front desk later that afternoon when I asked about it. On another day, my other daughter left her phone in another hotel in the main Hirafu village (where we rested for a while after dinner) - I explained my predicament to the lovely young man at One Niseko's reception and he rang the other hotel up, who then located it. Lovely service. Secondly, the ski lockers are a great service, but it's a little overheated in there. Horrible when you're in a hurry to get the shuttle bus out! Also, I would suggest that you stock up on supplies (for after-dinner snacks) at Seicomart in Hirafu before heading out to One Niseko. Even though there's a lovely kitchen to use, there's nowhere to buy groceries. Breakfast buffet is excellent. No complaints about the rooms (although it was a little tricky trying to work out how the heaters work); and luckily we had western-style rooms. We had pretty bad weather, so couldn't ski all of Moiwa unfortunately.
- Official Description (provided by the hotel):
- Set in a secluded, pristine area of Niseko/Moiwa, Hokkaido, we provide an exclusive yet welcoming ambience, making it especially appealing for couples and families. ... more less
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