We were very dissapointed by the misleading website, which goes on and on about the european -style breakfast buffet. It consisted of toaster pancakes, TATER-TOTS, which were steamed and soggy, sulphurous eggs, no meat to be had, etc. The web site mentions an afternoon snack in the lounge (doors were locked, lights were out on both afternoons we were there). The pool was cool, but the hot tub was the same temp as the pool, i.e. not hot. After repeated complaints, one of the desk clerks came over and said there "must be some sort of problem".They had the same problem the next day. I think they are to cheap to heat them. Very disappointing with two kids who wanted to spend time in the pool. Then, on the first night, the cable went out in the room. I complained to the very lazy older night clerk, who said that since the TV worked when we got the room, we must have caused the problem so it was not HIS problem. After I continued to complain, he finally said I could change rooms, but the closest room was upstairs at the end. I finally had help from a younger clerk, who helped me move two kids worth of pool toys, etc, to a much closer room, but the VCR was broken in tihs room (my son had picked out a video to watch, actually he was "given" a video by the very inpatient older clerk who thought he was taking to long to decide). The helpful younger clerk tracked down a replacement VCR, but it was 11 pm at this point and we alljust went to sleep.
In this second room my 4 year old found a whole cigarette near the edge of bed, and a dirty pair of women's panties.
- Official Description (provided by the hotel):
- Campbell Inn is an intimate, resort style hotel with with outdoor pool and complimentary hot breakfast. Located in the heart of Campbell with a Walk Score of 87, the Campbell Inn is uniquely situated walking distance to both Historic Downtown Campbell as well as the restaurants and shops of The Pruneyard. Enjoy a generous complimentary California-Style Breakfast Buffet in our poolside dining room featuring fresh cut watermelon and other seasonal fruits along Eggs Your Way™ (our signature seasoning station featuring artisanal hot sauces & spices), sausage, bacon, croissants, yogurts and much more. Campbell Inn offers free wifi and free parking along with minifridges and coffee makers in each room. Suites with outdoor patios and Jacuzzi bathtubs are available. Our lobby workstations provide computers with internet access and 8 ½” x 11” color printing. Incoming and outgoing fax service and photocopies are offered at the front desk. Campbell Inn’s spacious pool deck with hot tub has chaise loungers for sunbathing as well as shaded cafe seating for kids. The Los Gatos Creek Trail, a 9.7 mile nature trail for joggers and bikers, runs alongside the hotel and Campbell Park is just steps away. Basketballs are available at the front desk. Campbell Inn is conveniently located in Campbell just minutes from the San Jose International Airport, San Jose Convention Center, San Jose State University and many Silicon Valley businesses. 50 miles from San Francisco, 60 miles from Monterey, and a mere 25 miles from the famous surfing beaches of Santa Cruz ─ Campbell Inn is the perfect “home base” whether you are traveling for business or pleasure. ... more less
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- Also Known As:
- Campbell Hotel Campbell