I just completed my fourth stay at this hotel. I am a consultant, contracted to a county facility. The facility had a contracted rate with the hotel, and I as a consultant could not exceed that. I made four reservations covering four week, and requested the same room which was agreed to. On my fourth stay, I arrived at 5 pm to be told that the hotel would no longer agree to the contracted rate, and would not give me my same room. They made no effort to contact me ahead of time although they did have my information. After an extremely unpleasant exchange, they did give me my rate and room. I fail to understand how this could occur. Even though I will be returning to the area at least a dozen times over this rest of this year, I will not stay at this hotel, despite its convenience.
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- Also Known As:
- Pruneyard Plaza Campbell
- Hotel Pruneyard Plaza