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“Awesome Value for the Quality”

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DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza
Ranked #1 of 9 Hotels in Campbell
Morgan Hill, United States
1 review
“Awesome Value for the Quality”
Reviewed January 15, 2014

The hotel was very nice, the staff was very helpful. I think that the room was amazing and the price for it was even better. Probably one of the best values in the San Jose area. My only complaint would be the bed that was in my room was squeaky and it sort of made me crazy every time I rolled over. Other than that minor complaint, the sheets were great, pillows amazing and the room perfect.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Tracey F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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826 reviews from our community

Traveler rating
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    29
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
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English first
Monterey, California
Level Contributor
62 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 12, 2014

I have mixed feeling about this property. So the first thing I noticed when we arrived was the floor cover was missing on the mechanical door closer in the floor at the entry which left an unpleasant sight walking in. Not a Huge deal, but little tacky.
When I checked in, I was greeted by a young lady named Elizabeth, who was very polite and professional. She also was the one that took us in the shuttle service and dropped us off at a party we attended. The shuttle service and the customer service by Elizabeth were the positives for our visit. The room was clean, and the bed was very comfortable also.
Now for the negatives - We didn't get back and in bed til late, Figured that we would sleep in on Sunday, boy were we wrong! At about 6:30AM we woke up to what seemed to be either a 1000 pound bull or elephant walking back and fourth upstairs. This went on til about 8:30 then finally stopped. We thought we would go back to sleep. Wrong, now we have the people leaving and our room is right next to the exit door which people seem to ram into to open it and then it makes a loud noise every time it shuts! A little while later we were woken up again now with the maids upstairs running the vacuum and cleaning. Needless to say I think they need to do something to better insulate the walls and floors between rooms! Also The breakfast service needs improvement!

Room Tip: Do Not get room 165 or any other rooms next to exit door!
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MontereyPokerP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redondo Beach
1 review
Reviewed January 10, 2014

I understand this is a newly Hilton Acquired hotel. The Breakfast service needs better customer service/awareness. Even though Fitness center is well equiped butthe location is away from the property made it rather inconvenient. Probably a roomwith basic machine at the facility for a quick workout is suggested.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Chiang F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
san jose, United States
1 review
Reviewed January 8, 2014

THe campbell DoubleTree is a wonderful little hotel located in the heart of Campbell. It is located at hte Pruneyard Center which sounds weird but it make for a great get-away. Close to several great restaurants, bars and entertainment. It is the perfect palce for the all-in-one overnight get-away.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank James R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
98 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed January 7, 2014

This was my fourth visit since it became a Hilton property in August. The property keeps getting better and better! The rooms are large and clean. The amenities are great! And now they've finally straightened out the breakfast backups! Yeah!
The front desk crew is always the greatest. I arrived alone on crutches and they helped with everything from doors to my bag. Service and friendliness are their motto.
The property is well located and easy on and off from the highway.
I've just booked a stay for later in the month, showing how good the hotel stay was. I keep going back every time I'm in the area.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arts123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McKinney, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed January 7, 2014

This hotel recently changed to a Doubletree. It is very clean, has good breakfast, and in a great location close to many Tech businesses, shopping, and restaurants. An extremely good choice. Most personnel who we came in contact with were thoughtful, personable, and kind.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank King G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larkspur, United States
1 review
Reviewed January 6, 2014

Doubletree at the Pruneyard Plaza was extremely comfortable. We chose it for the best price in that location, and would do it again. The beds were comfortable and a big flatscreen TV was perfect for morning lounging. Our only complaint is the walls were a bit thin so we could hear talking in other rooms. Fortunately no revelers were next door.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank George L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza

Property: DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza
Address: 1995 S Bascom Ave, Campbell, CA 95008-2201 (Formerly PruneYard Plaza Hotel)
Phone Number:
Location: United States > California > Campbell
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Campbell
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza 3.5*
Number of rooms: 171
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Travelocity, Orbitz, Hotwire, Priceline, TripOnline SA, Cancelon, getaroom.com, HotelQuickly and HRS so you can book your DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pruneyard Plaza Campbell
Hotel Pruneyard Plaza

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