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“PruneYard's Coming up Roses!”

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DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza
Ranked #1 of 9 Hotels in Campbell
Philadelphia, Pennsylvania
Level Contributor
4 reviews
“PruneYard's Coming up Roses!”
Reviewed April 4, 2012

I had never heard of this hotel and would on my own, not even considered it, because of 'name brands'. The staff in every area of the hotel were about 'guests'. The bed was most comfortable and I have a bad back but slept exptemely well. The complimentary breakfast was exceptional, as well as the service. It's location was so accessible in waloking to local restaurants and the mall. Would definitely stay there again.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lola R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PruneYardPlaza, General Manager at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza, responded to this review, May 4, 2012
Dear Lola R,

Thank you for your kind words! We sincerely appreciate your feedback and we would love to see you real soon here at the PruneYard Coming up Roses!!! :)
Warm Regards,

Maricela Lau
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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816 reviews from our community

Traveler rating
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    116
    56
    27
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Kannapolis, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 3, 2012

Spacious room, very clean, front desk, cleaning service, restaurant staff so nice. They made sure we were well taken care of.

Room Tip: Made arrangements thru hotel........Great staff!
See more room tips
  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lssb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CA
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 29, 2012

Strange location to have a hotel, but at the same time, it's nice to be so close to so many shops and restaurant options.

Book the suite with the 2 person spa tub. It's amazing!

You also get free breakfast in the morning!

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Karla C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PruneYardPlaza, General Manager at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza, responded to this review, May 4, 2012
Dear Kar33,

We appreciate your feedback !!!. Yes indeed! The hotel is in a great location and it is perfect for all travelers due to the proximity of many restaurants and shops!
we hope to see you soon! Thank you for staying with us!

Warm Regards,

Maricela Lau
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bay Area, CA
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed March 27, 2012

Stayed for one night and received a complimentary upgrade. Hotel is centrally located, literally adjacent to restaurants and shopping. Staff was courteous and helpful, and the room was spacious, quiet, and very clean. Got a great rate for our Saturday night stay and would not hesitate to stay here again. In fact, we've stayed here several times and is our top choice when we're in the area.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nvnight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PruneYardPlaza, General Manager at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza, responded to this review, May 4, 2012
Dear NVnight,

It is pleasant to hear the consistency of our services especially from my staff, we appreciate your comments. We thank you for your continue loyalty and look forward to seeing you real
soon!

Warm Regards,

Maricela Lau
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor, MI
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 24, 2012

Stayed here for a week on business. Location is nice with lots of restaurant options within walking distance. Breakfast has great service and food you would expect. Rooms were nice and the internet worked well. A surprisingly spacious workout room with decent equipment. Also the hotel is close to a paved running trail along the creek. Very nice.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank richboys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PruneYardPlaza, General Manager at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza, responded to this review, May 4, 2012
Dear RichBoys,

We would like to thank you for trying our of hotel and we are glad that you enjoyed your stay with us. We look forward to seeing you soon!
Warm Regards,

Maricela Lau
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunnyvale, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 13, 2012

My husband and I were married here 5 years ago and have been coming back for getaways as often as we can since then. We were just there over last weekend (March 10th) and it was even better than ever. I booked over the phone to find out if I could get early checkin - which they accomodated without a problem (We checked in 3 hours early). When we got there, they were wonderfully quick to get us checked in and into our room. Everyone smiled and said hello. The hotel was quiet at night, which was great because it's never fun to hear other people doing anything in a hotel. Breakfast was wonderful, they have had consistent staff who recognize us when we visit. Which I think is amazing with how much staff usually turn over in most places. The rooms had been updated some and we enjoyed the new set up of television and desk. They have an infused water container in the lobby to grab something to drink on your way in or out - nice touch. Overall, a wonderful room, hotel, and experience.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alise D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PruneYardPlaza, General Manager at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza, responded to this review, March 19, 2012
Dear Guest,
It is pleasant to hear the consistency of our services especially from my staff, we appreciate your comments!!. We thank you for your continue loyalty and look forward to seeing you real soon.

Warm Regards,
Maricela Lau
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed March 3, 2012

It's adorable, spotlessly clean and...get this ladies...it's smack dab in the middle of a shopping center with restaurants, shops and services right here. The business center is FREE...and has everything you need. The personnel are all friendly...they remember me...and they are on spot with services. FREE breakfast in the morning...and a massage therapist right outside the door!

Room Tip: Some rooms have jetted tubs - ask for one.
See more room tips
  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RadioLady2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PruneYardPlaza, General Manager at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza, responded to this review, March 19, 2012
Dear Guest,

Thank you for letting us know about your experience at the Pruneyard Plaza Hotel!
We strive to be the best and it is great to hear that you enjoyed our beautiful hotel. You mentioned about walking distance to the massage therapist just outside the back oor. However you overlooked to mention that you can also make your nails pretty and walk into the nail salon just a few more steps away :) yes! I invite you to make your future accomodations in the near future. We look forward to seeing soon!!

Warm Regards,
Maricela Lau
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza

Property: DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza
Address: 1995 S Bascom Ave, Campbell, CA 95008-2201 (Formerly PruneYard Plaza Hotel)
Phone Number:
Location: United States > California > Campbell
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Campbell
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza 3.5*
Number of rooms: 171
Reservation Options:
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Also Known As:
Pruneyard Plaza Campbell
Hotel Pruneyard Plaza

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