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“Kitschy, funky hotel, but great price and location” 4 of 5 stars
Review of Bristol Hotel

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Bristol Hotel
3.0 of 5 Hotel   |   3341 South Bascom Ave, Campbell, CA 95008-7005 (Formerly Clarion Collection Bristol Hotel)   |  
Hotel amenities
Ranked #4 of 9 Hotels in Campbell
Certificate of Excellence
Level Contributor
105 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Kitschy, funky hotel, but great price and location”
4 of 5 stars Reviewed September 21, 2013

I thought I'd stepped into a time warp when I entered the lobby of this hotel -- chandeliers and copies of Roman statuary made me think I'd been transported back to the 50's. The clean, spacious room had a mini refrigerator, and the huge bathroom was tiled in real marble. Clearly, at the time this hotel was built these were signs of luxury. But the price was right, and the location was as well as I had business in Santa Cruz, Los Gatos and San Jose. For the price of what it would cost to stay in a Motel 6, I had this lovely room that reminded me of a simpler time long ago. Breakfast was good -- a full breakfast, not just the continental type you are given at one of the big chain hotels. One peeve -- they need to provide bigger bath towels. Mine was a little larger than a face cloth. For the location and price, this hotel is a great deal. If the over-the-top decor and smallish bath towels gets to you, better stay at a Motel 6.

Room Tip: Get a room on the second floor, and away from the carriage entrance -- you'll not be bothered by...
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Jose M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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139 reviews from our community

Traveler rating
    55
    47
    20
    7
    10
See reviews for
30
32
17
39
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Fillmore, CA
1 review
1 of 5 stars Reviewed September 18, 2013

Greeted rudly by the desk clerk!
The bedspread was dirt, faded, frayed, worn
Glasses were hot clean and sealed and an anomile in a glass. Should of distroyed by manufacturen never used by the motel
2 inches of water standing in the bathtub
Bed was 2 mattresses, no base box sprig, Top mattress was 4 inches bigger around than the bottom mattress. Very uncomfortable. No pillow case on one pillow and linen was very old and worn.
Extra mirror missing
Hair dryer missing
No light over the fridge
The chain lock on door had been broken off, and the attempt was made to reattach it to the door jam with quarter inch screw, could unscrew it with my fingers.
Mold along the base board in bathroom
Breakfast had the cheapest of cheap napkins
On top of the the television cabinet was found a hyprdermic needle
Television was ancient

Will never stay in this place again or refer any to it.

  • Stayed September 2013, traveled with family
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
Helpful?
Thank dorla t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 15, 2013

This relic of a bygone era gives a false impression upon entering. The lobby, hallways, and beautiful moldings all capture one's attention and fascination. Once settled in, however, the flaws become apparent: A thick tapestry of bedspread covers a mediocre mattress and linens, and is falling apart. The pillows are compacted fiberfill, the chairs' upholsteries are aged, stained or faded - and yet the ceilings are high, the room spacious - so we decided to stay five nights during our visit to the bay area. But during this time, we became more intimate with the lack of attention to customer service and basic amenities. The shower was not draining during the first shower, and was never fixed despite our letting the concierge know. The toilet paper holder came undone immediately and was also not fixed. The light over the bar flickered for a day and then went out. The top drawer in the armoire had no stop. And the final straw: the ice machine was broken. We were told that we would be refunded if we went out and got ice. This is simply not good customer service - rather quality control gone awry.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank ladere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merseyside
Level Contributor
120 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed September 5, 2013

One night stay convenient on the drive between Los Angeles and San Francisco - we needed to drop rental car at Oakland Airport prior to stay in SF>
Nicely presented hotel with spacious room and good self service breakfast. Free coffee on tap in the same room 24 hrs.
Front desk staff helpful, and if we were in the area would definitely use again.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Geoff L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 29, 2013

The finishes and fixtures in the lobby had me impressed initially but overall was a bit disappointing. For example the marble in the bathroom was beautifully done but no one has cleaned the hard water drains on it and the faucets in a long time. The bed was large an comfortable for me, but the pillows were like wadded up socks in a bag. Clean socks, but still lumpy. It was like the hotel was built for a higher price point but corners are being cut to keep the price down. Still an OK deal if all you want is respectable shelter.

  • Stayed August 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank WearyWanderer9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesa, Arizona
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed August 21, 2013

Wow! was all I could say upon walking into to this location. The chandeliers, the flocked wallpaper and the various elaborate portraits and statues were amazing. Overall it had a really "Disney Haunted Manison" vibe.The front desk staff was great upon check in and even when we had to change rooms because our toilet was broken. The rooms are each equiped with a doorbell and the hallways make it feel very dorm like. The rooms are HUGE and very spacious. The beds are way too soft. Once you lay down don't plan on rolling over or even moving from the spot all night because of the squishy bed. Breakfast the next morning was the usual eggs, bacon, potatoes and a nice touch was the Starbucks coffee. Very interesting experience.

Room Tip: Upstairs rooms require a ride on a very small elevator.
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank LauLeePop3545
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pacific Grove, California
Level Contributor
66 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed August 20, 2013 via mobile

I believe this hotel use to be part of the Best Western chain bc the signage on the front door hasn't been completely removed. The outside appearance is very deceptive because upon entering you will feel as if you've stepped back in time or have entered an art museum. Like a gallery with antique furnishings, the decor is a trip. Grandfather clocks, oil paintings on the wall, chandeliers, Roman columns, you name it! The room we had on the first floor was huge and the bathroom even bigger. Two large Queen beds with an armoire, bar & workstation. The all marble bathroom has a pedestal sink with vanity area and nice size tub. Free Internet and a full buffet breakfast (not continental - fried eggs, pancakes, the works) was included in the room rate. They also serve fresh brewed Starbucks throughout the day! The lady at the check in counter was friendly and nice. No problem finding parking in the lot even when we got back late one evening. It's very close to Los Gatos where we were visiting friends and spent a day at Great America which was a short drive but hopping on a couple of different freeways (unless my GPS went haywire & gave me the long route). I always find driving in SJ is more complicating than LA! I would definitely choose to return again if I need to stay in the area because the price was more than reasonable for the location, space & service. Please note that this is an economy/comfort hotel so if you're expecting upscale accommodation, also expect to pay the 5* price tag. I found this place well worth the value & for the price I paid I think it exceeded my expectation.

  • Stayed June 2013
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Patriciaychou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bristol Hotel

Property: Bristol Hotel
Address: 3341 South Bascom Ave, Campbell, CA 95008-7005 (Formerly Clarion Collection Bristol Hotel)
Location: United States > California > Campbell
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Campbell
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bristol Hotel 3*
Number of rooms: 47
Official Description (provided by the hotel):
Bristol Hotel Campbell is a world of its own inspired by the finest European boutique hotels. Just 4 blocks from the Santa Cruz Highway 17, the Bristol Hotel provides an intimate atmosphere in close proximity to the conveniences of the Silicon Valley. Arrive to spacious, well-appointed guestrooms with custom cherrywood furnishings and Austrian crystal chandeliers. Our spacious guestrooms each feature a T1 DSL line for high speed internet along with generous work desk, elegant Carerra marble bathroom and minifridge. Bristol Hotel’s apartment style accommodations set us apart from other hotels in Silicon Valley with every room is designed to provide comfortable guest seating and space for visitors. Enjoy complimentary hot breakfast in the Berlin Room featuring bacon, eggs, sausage, fresh cut fruit, wholesome yogurts, hot and cold cereals, croissants, bagels, toast and an assortment of danishes as well as seasonal offerings. After 10am The Berlin Room transitions into a comfortable work lounge with spacious seating and free wifi. For business travelers in need of a professional setting for client meetings. You can stay Wired for Work™ with complimentary coffee & tea served all day. Our lobby workstation provide computers with internet access and 8 ½” x 11” color printing. Incoming and outgoing fax service and photocopies are offered at the front desk. Minutes from Highway 17, Bristol Hotel Campbell provides easy access to San Jose, Mountain View and Palo Alto. Bristol Hotel Campbell is conveniently located minutes from the San Jose International Airport, San Jose Convention Center, San Jose State University and many Silicon Valley businesses. 50 miles from San Francisco, 60 miles from Monterey, and a mere 25 miles from the famous surfing beaches of Santa Cruz ─ Bristol Hotel Campbell is the perfect “home base” whether you are traveling for business or pleasure. ... more   less 
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Also Known As:
Clarion Campbell
Clarion Collection Campbell
Campbell Clarion

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