Hello,
We would like to apologize for all of the issues you experienced with your room during your stay. We are very sorry that your stay did not live up to expectations and that it did not allow for you to feel like you could follow through with your plans. Thank you for letting us know about the issues with the lights, shower and bedding. In the future, our staff would be happy to help you find different accommodations. We are very sorry for the circumstances of your stay.
Best,
Sara H