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“Better-than-average service at an average motel”

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Camarillo Executive Inn & Suites
Ranked #10 of 10 Hotels in Camarillo
Oakland CA
1 review
“Better-than-average service at an average motel”
Reviewed June 11, 2007

The Comfort Inn, where we stayed two years ago for another family event, is a nicer (and newer?) motel, but it was fully booked. What we liked: we were upgraded upon check-in because there were no rooms upstairs away from the freeway, which had been our request. The manager (or whoever was at the desk) checked with his housekeeping staff and assigned us what I'm assuming passes as a "suite". It had a recliner in addition to the desk and desk chair. Microwave and refrigerator in room. Comfortable king-size bed. After a good dinner
at the nearby Mexican restaurant (Iguana?) we weren't hungry for the free breakfast, but it looked OK. Probably fresher if you get down early. The two drinks at "happy hour" (5-7 or thereabouts) were good--even though they were out of vermouth so couldn't make martinis. Beer selection was poor. Housekeeping staff was pleasant and helpful. The housekeeper opened the door for me when she saw me coming with hands full. Several sports teams were staying there, but the youngsters were well behaved--no problems with noise (except from
the freeway).

Not so great: pool too small for swimming and water too warm for swimming. Hot tub water was colder than pool water. Spots on carpets probably are a function of age rather than lack of cleaning. Shower head is low. I'm 5'3", and it was only an inch or two above my head. But water pressure was good.

Stayed June 2007
Helpful?
Thank justanoldlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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474 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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English first
California
Level 6 Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed March 31, 2007

We had to stay in this hotel as we had no say in where to stay for this part of the trip (family member budgets dictated this)

This hotel is ok for a quick stop-over or one or two nights. Pool was dirty. Area is remote. Rooms were ok but felt a little dirty. Hotel smelled musty.

We paid 79/night so what do you expect?

  • Stayed April 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Travelchica23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Camarillo hotels

America
Level 3 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 28, 2006

Checked in before I read the earlier reviews that specified terrible service and rudeness on the part of the staff. That's too bad. I hope you aren't already stuck here like I was, because they will charge you if you check out early. Must be part of their award winning service....not!

Everything the other reviewers noticed about the staff's lack of customer care skills is true. If you haven't booked here yet, take my advice and don't!

  • Liked — Right off the Ventura Freeway
  • Disliked — Rude staff
  • Tips/Secrets — Avoid
  • Stayed October 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Mr_Vengeance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fresno, CA
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 16, 2006

We were attending a Baby Shower and the mommy-to-be booked the hotel, knowing it was a nice hotel. She specifically asked for an early check-in and told them we would have a 2 year old with us. We arrived at noon (the agreed upon check in time). The lady at the front desk was horribly rude. She kept repeating that check-in is at 3:00 and refuse to stop and listen to the fact we had made previous arrangements. When we asked for the manager, she refused to even pick up the phone and just bluntly stated there was no manager there at that time. We finally were able to convince her to check her computer (15 minutes later) and she called housekeeping to find out if there was a room clean for us. She was so rude and we were now running late for the event, so we just left without asking for the free gift for the toddler traveling with us (a backpack with activities). When we returned early that evening we asked the guy at the front desk for the backpack. He looked at the little boy and said 'no' in a harsh tone. He stated that the reservation did not specify a child and so he would not give one. There were a stack of them sitting on the desk behind the counter. We again asked the lady at check-out (same rude lady from check-in) if he could get the backpack. She stated rudely that those are given at check-in and it was too late.

The hotel room was nice and clean. However, the staffing and customer service made our experience horrible.

Stayed August 2006
Helpful?
3 Thank daisie00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, CA
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed January 8, 2006

This is an above average hotel with hot breakfast (sausages, hashbrowns, scrambled eggs) along with the muffins, bagels, and cereals. Just make sure to get there 30 minutes earlier, else you might have to insist they stop cleaning up the stove, to serve you. It is very convenient in the morning, though. They also have evening receptions. You can order cocktails, with popcorn, nachos, celery sticks. The service is average. The beds are queen size beds and quite comfortable.

  • Stayed December 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank showshow57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern California
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed September 14, 2005

Booked 2 nights through hotel website at $100/nt. Hotel is located directly off of freeway one exit west of Camarillo outlet stores. Access/parking is easy and there are a couple of restaurants within a short walk (Harley Davidson shop also!). Oversized room is good sized, but they could have used additional space in the bathroom (very small). The noisy air conditioner would typically be a drawback, but in this case it is a plus since it helps to drown out the really noisy freeway. Light sleepers should insist on room opposite freeway or stay elsewhere. There is a microwave and small refrigerator in the room and complimentary breakfast and evening drinks. Staff is very accommodating. Most travelers seem to be visiting the outlet shops, but some business travelers staying there also. Except for outlets, shopping/nightlife limited in Camarillo, but Ventura offers more choices down the freeway a few miles. Day trips to Santa Barbara are nice. This is a good location for budget travelers and shoppers.

  • Stayed September 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank knickfan10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riverside, California
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 28, 2005

I just started reading reviews after staying in a horrendous motel. After reading all I could find for the place I was going this hotel had the best reviews of the places I could afford. It turned out to be a very nice place. It was clean. The staff was friendly and helpful. We asked for a room in a certain part of the hotel and they gave it to us. We even added on an extra person at the last minute and they didn't charge anything extra. We had a hot breakfast in the mornings with a newspaper waiting in front of the door. In the evenings they had free cocktails which were a little too strong for my taste. The rooms were clean and quiet. I'm glad I read the reviews otherwise we would have ended up in another terrible place (according to the reviews).

  • Stayed August 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank NativeCalifGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Camarillo Executive Inn & Suites

Property: Camarillo Executive Inn & Suites
Address: 1405 Del Norte Rd, Camarillo, CA 93010-8437 (Formerly Baymont Inn & Suites)
Location: United States > California > Camarillo
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 10 Hotels in Camarillo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Camarillo Executive Inn & Suites 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Camarillo Executive Inn & Suites located right off the Central Ave Exit off the 101 HWY is a Wyndam Property.Rooms are spacious and suite-like.Full Complimentary Breakfast.Cooked by a professional cook,Continental Breakfast served daily. No friendlier staff will greet you like our 24 hour staff greeting you warmly at check in and wishing you well upon check out.Free Wi-Fi.Outdoor Pool, spa, outside showers. 24 hour delicious hot coffee, Evening Snack Hour, microwave, refrigerators in room, blow dryers,alarm clocks and 24 hour reception desk. ... more   less 
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Also Known As:
Camarillo Country Inn And Suites
Camarillo Country Inn & Suites Hotel Camarillo
Country Inn Camarillo

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