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“A Very Nice Place and an Incredible Value”

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Best Western Plus Stevenson Manor
Ranked #4 of 15 Hotels in Calistoga
Certificate of Excellence
Reviewed January 3, 2014 via mobile

I was a bit reluctant to stay at a Best Western but chose this place based on multiple excellent trip advisor reviews. We were very satisfied. We had one room with two double beds and one with a King. All the beds were comfortable and the rooms were very clean, simple decor but well maintained. The wi-fi was good and free. The hotel is two stories and there is no elevator or bellman so if you are not traveling light or have issues with stairs, make sure to get a room on the first floor. Our room included a deluxe continental breakfast that was really good. They offered oatmeal, pancakes, scrambled and hard boiled eggs and sausage and the coffee and juice were pretty good. There was also a computer and printer in the lobby that we used to print out directions and boarding passes. We tried to use the local shuttle service but discovered it didn't run on Sundays and stopped at 9pm so if you plan to use it make sure it is running. The local taxi service was very good though and not very expensive. I thought this hotel was an excellent value and would definitely stay there again.

Stayed: December 2013, traveled with friends
1  Thank Agent9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this reviewResponded January 7, 2014

Thank you for the detailed comments regarding the hotel and the shuttle service. I'm glad we were a positive part of your trip.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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409 - 415 of 752 reviews

Reviewed January 3, 2014

very well located, helpful staff, good value, however no elevator so if you have mobility issues stay on first floor. We found this hotel on trip advisor and we all believe that the location made our trip

  • Stayed: December 2013, traveled with friends
    • Value
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Review collected in partnership with Best Western
Thank Sharon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this reviewResponded January 7, 2014

Thank you for taking the time to write a review. It is most appreciated.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 31, 2013

Stayed here 1 night on a trip to the wine country. Our room was clean, nice and comfortable. We used the pool which was clean and temp was good for winter months. Breakfast had good variation including oatmeal, make your own pancakes machine (which kids LOVE!!!), yogurt, toast, hard boiled & scrambled eggs, sausage patties, etc. 5-10 minute walk into town with sidewalks most of the way. We had a fireplace in our suite room which was nice. AAA price was a good deal for this area but we were charged an additional $15 for a sofa bed upon check-out and we were not told about this ahead of time.

Room Tip: Ask for a room overlooking field/mini vineyard.
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  • Stayed: December 2013, traveled with family
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1  Thank Travelboots777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this reviewResponded January 1, 2014

Thank you for your positive review of the hotel. My apologies that the extra bed charge was not explained better. I have reminded my staff of the importance of disclosing all charges to the guest. Please email me at manager@stevensonmanor.com with your room information and I will remove the $15.00 charge.

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Reviewed December 3, 2013

Excellent hotel on the edge of Calistoga. Friendly staff and warm atmosphere. I sleep well here. Good value to stay here and then run into town for spa and massage. When they are full they've found me a nice place to stay nearby.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Best Western
1  Thank JDSheppard99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this reviewResponded December 4, 2013

Thank you for your kind words regarding your stay with us. We hope to see you again, soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 2, 2013

Enjoy our one night stay. Room and bathroom was clean and the entire hotel. Staff was friendly. Easy to find and tons of parking. Looking forward to returning. Nice having it close to the shops, restaurants and wineries. Will recommend to family and friends. Will stay here again without a doubt.

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank Angela H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this reviewResponded December 4, 2013

Thank you for your review. I appreciate your time in writing it.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 1, 2013

We stayed here for 3 nights as part of a 2 week trip to California. Our bedroom was large, comfortable and very clean. A buffet breakfast was included in the price and was more than adequate with plenty of choice (pancakes, eggs, bacon, bagels, toast, porridge, fresh coffee and juice) and served by a delightful member of staff. The hotel is a 5 minute walk into Calistoga which suited us perfectly and it has a warm swimming pool and hot tub at the hotel if you don't want to go very far. The receptionist was a bit frosty when we first arrived but apart from that I really couldn't fault this hotel and for the price we paid it was excellent value for money.

  • Stayed: November 2013, traveled with family
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1  Thank Jerichochick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this reviewResponded December 2, 2013

Thank you for your review. I'm sorry that your reception was not as warm and friendly as it should of been . The associate has been coached regarding this.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 15, 2013

This little gem of a retreat was within walking distance of downtown Calistoga. The staff was friendly, courteous, and possessed knowledge of interests in the vicinity. My check-in experience was a breeze and the front desk manager called me shortly after I arrived in my room just to make sure I had every thing I needed. Check-out was just as efficient and painless. The continental breakfast was plentiful, hot, and tasty. The next time I travel to Napa I will definitely stay at this establishment

Room Tip: Room on bottom near pool was sunny, quiet, and private
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  • Stayed: November 2013, traveled solo
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Thank Jenny G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this reviewResponded November 22, 2013

Thank you for your kind words. Your review was shared with the staff and very much appreciated.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Stevenson Manor

Address: 1830 Lincoln Ave, Calistoga, CA 94515-1115
Phone Number:
Location: United States > California > Napa Valley > Calistoga
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Calistoga
#4 Romantic Hotel in Calistoga
#7 Business Hotel in Calistoga
Price Range: $167 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Stevenson Manor 2.5*
Number of rooms: 34
Official Description (provided by the hotel):
Best Western PLUS Stevenson Manor offers guest-focused, Calistoga lodging. Discover wine country relaxation in our 34 Calistoga guestrooms. ... more   less 
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Also Known As:
Best Western Plus Stevenson Manor Hotel Calistoga
Best Western Calistoga
Stevenson Manor Hotel

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