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“Very nice hotel stay, wonderful staff” 5 of 5 bubbles
Review of BEST WESTERN PLUS Stevenson Manor

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BEST WESTERN PLUS Stevenson Manor
Ranked #8 of 15 Hotels in Calistoga
Certificate of Excellence
Sacramento, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Very nice hotel stay, wonderful staff”
5 of 5 bubbles Reviewed December 13, 2012

My friend and I stayed one night. She used the tub with the jets 4 times! Thats how much she enjoyed that tub...we both were happy with our stay and we are making arrangements to go back in March 2013. Her mom and her friend are making reservations for this month. The pool/jacuzzi view was nice, a roomy room. The breakfast excellent. The staff helpful and nice.
Thanks!!!!

  • Stayed December 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank yellowbird95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James F, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review, December 16, 2012
Dear Yellowbird95,

Thank you for sharing such a glowing review of your recent stay with us at the Stevenson Manor. I'm so pleased to hear that both you and your friend enjoyed the whirlpool tub in your accommodations and appreciated our complimentary hot breakfast. Our team takes great pride in making sure everyone receives the best customer service. We look forward to your next return visit with us.

Warmest Regards,

James Farquhar
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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650 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
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English first
Westminster, CO
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 7, 2012

This is a great place to stay for wine tasting in Napa Valley. Calistoga is away from the crowds yet close enough to enjoy the entire valley. The rooms were nice and the staff excellent. Calistoga has some great relaxed restaurants that are nearby.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank RICK175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed November 29, 2012

At first trying for accommodation in the Napa valley, we were disappointed that anything we liked the sound of was already fully booked. We thought Calistoga might be a litle far out but how wrong we were. Calistoga is just the most delightful, unspoiled little town - so unlike Napa town, which is a dump, a tip, or a shoddy mess, whichever description you prefer - or St Helena, which is rather charmless, overpriced and rather ordinary. Moreover, Calistoga is SO convenient and not at all out of the way as it is right on the main highway, if you like sitting in traffic jams, and very close to the quiet and beautiful Silverado trail which runs almost parallel to the highway which it joins at Napa and IS the road to take.
So much for the position but for accommodation, I cannot think that there could be anywhere in the whole wine area to better the Stevenson Manor. For friendliness and helpfulness and kindness, the staff could not be faulted - for cleanliness and comfort it would get a Parker 100 and for price and value it almost beggars belief. With what you save by staying here as against some fancy hotel in Napa, you could nearly buy a case of Screaming Eagle or at least a bottle !!!!
Just a short tale to finish. On the morning we were leaving for Yosemite, We packed up and the car decided to stay where it was - it refused to start. As we didn't have a cellphone,the terrific manager spent the next two and a half hours on the phone to Dollar and to local "rescue services" until he eventually managed to get us going again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank mikeandren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fountain Valley, California
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 27, 2012

My wife and I travel quite a bit so we have used Trip Advisor many times for our trips. I have NEVER written a review; this hotel inspired me to write my FIRST TripAdvisor Review!

I'll keep it short... It was our 3rd year anniversary and I just mentioned on the notes that I was hoping to get the mountain view. They over exceeded my expectations. I got the mtn view AND a bottle of wine & a bag of See's chocolates!

Other Good Stuff:

- Arrival at the lobby was quick and friendly
- Lobby hostess was knowledgeable and willing to help(Jacqueline was her name I believe)
- Room is just as gorgeous as the professional pictures you see online(you know most hotels look better on pictures, this one was exactly the same)
- The hotel as a whole pays attention to detail. For example, classical music on our music player was already playing as we checked into our room.

Bad Stuff:

- NONE! The only bad thing was that we were only able to stay one night then had to leave to SF for a wedding. BUT we'll be back!!!

Room Tip: I did not try the restaurant nor the fitness center due to our short stay.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Thaibinh N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James F, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review, November 30, 2012
Dear Thaibinh,

Thank you for sharing such a glowing review of our hotel and for allowing us to share in your special anniversary celebration. I'm so pleased that you enjoyed the wine and chocolates in your room upon arrival. We love assisting our guests with celebrating special occassions and it sounds like we didn't miss a beat with yours. I look forward to welcoming you on your next visit back here to Calistoga.

Warmest Regards,

James Farquhar
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Stevenson Manor

Property: BEST WESTERN PLUS Stevenson Manor
Address: 1830 Lincoln Ave, Calistoga, CA 94515-1115
Phone Number:
Location: United States > California > Napa Valley > Calistoga
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Calistoga
#4 Family Hotel in Calistoga
#7 Business Hotel in Calistoga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Stevenson Manor 2.5*
Number of rooms: 34
Official Description (provided by the hotel):
Now through August the hotel's central courtyard is closed for renovations. We are expanding the breakfast room and lobby, plus adding an elevator. It will be noisy and messy Monday - Friday from 9 AM-5 PM. Best Western PLUS Stevenson Manor offers guest-focused, Calistoga lodging. Discover wine country relaxation in our 34 Calistoga guestrooms outfitted with boutique-style hotel services, features, and amenities. Select from a variety of Calistoga vacation packages to experience one of the best Calistoga, California getaways. ... more   less 
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Also Known As:
Best Western Plus Stevenson Manor Hotel Calistoga
Best Western Calistoga
Stevenson Manor Hotel

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