Unfortunately, we were only able to stay one night at the Stevenson Manor. Somehow, the staff found out that it was our 45th anniversary. They had decorated our room by rolling towels forming a wedding cake and covered it with real flower petals. The also left a bottle of Napa Valley Cabernet which was very good! The breakfast was very good and the staff was even better. They gave us a great recommendation for a restaurant and assisted us with directions to various wineries and to out next location. Thank you James Farquhar and your excellent staff.
We stayed here for one night, but actually wish we would have stayed longer! We ended up loving Calistoga and the Best Western was an affordable gem! We really were surprised at how nice it was (especially in comparison to the Best Western in Napa that was overpriced and no where near as nice as this property in Calistoga).
We were in a room on the 2nd floor with a balcony. The room was large, bathroom was huge (for a hotel) and everything was so comfortable and clean.
The woman at the front desk who checked us in was so helpful and sweet...wish I could recall her name, but I do remember she was from South Africa. We asked her a bunch if questions and she was very accommodating.
Overall, I would highly recommend the Best Western Stevenson Manor - and Calistoga in general!
Thank you for sharing such a wonderful review on your most recent stay with us. We pride ourselves on providing the most cleanest accommodations and extraordinary customer service for our hotel guests. I'm pleased to hear that you wished you could have stayed longer with us and that you enjoyed your king balcony bedroom. Thank you for the compliments on Christelle's service that she provided you upon check in. I will certainly pass on the wonderful feedback to her. We look forward to your next visit with us when you return to the Napa Valley.
We stayed in the Napa valley for our anniversary and were greeted with a bottle of wine and the cleanest room we've been in. Great accommodations and close to town. Really enjoyed our stay. Will definitely tell our friends next time we come to the valley.
We stayed 2 nights at the Stevenson Manor when we visited Napa Valley in Oct. It was cute, very clean, spacious King room, good continental breakfast, nice staff - nothing to complain about! It is quite north in the valley, but it's so easy to drive north-south in the valley that we didn't mind. Our first night we got to SFO a little late so them ahead to ask about check-in/restaurants. The front desk clerk let us know if we arrived after 11, they would leave the key under the mat and we could do official check-in in the morning. She also called a couple local restaurants and called us back to let us know how late various ones were open. When we go back to Napa (someday!) we will stay here again!
Thank you for your fantastic review on your recent stay with us at the BEST WESTERN PLUS Stevenson Manor. I'm very pleased to hear that you found your accommodations to be very quiet, clean and spacious and that you enjoyed our complimentary full hot breakfast. We strive to provide the best customer service to our guests and I'm elated to hear that we were consistent in doing so with you. We look forward to hosting you on your next visit into the Calistoga area.