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“So MUCH Potential but....”
Review of Valley Oak Inn

Valley Oak Inn
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Valley Oak Inn
Ranked #21 of 27 Calistoga B&B and Inns
Los Angeles, CA
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“So MUCH Potential but....”
Reviewed September 23, 2011

My husband and I stayed in the cottage last weekend. The cottage itself is lovely. The furniture and decor is dated and there are plastic plants everywhere. The pool area and the fire pit was very nice. However, for $295 a night plus tax - we expected nice bedding at least. The sheets were old and had pillings all over. The sheets may have been poly blend -sorry to be so particular but the sheets were pretty gross.
Bring your own shampoo and other essentials, this is not anything like a professional bed and breakfast.
When we informed the hostess that the television remote was not working (within 10 minutes of "checking in"), her response was "well it was working this morning." We stayed 3 nights, she never bothered to fix the problem.
When we asked about breakfast, she looked at us exasperated and said the first morning is a cold breakfast. Cereal didn't sound very good to us while on vacation so we decided not to partake in breakfast at all, as our hostess did not seem very eager to "serve" us.
She provided 2 towels for the pool area, I aked her if i can get another, her reponse was "how many of you are swimming?" I had to explain to her that i like to use two towels to lay on the metal chaise, since one towel was not long enough to cover the whole chair. I HAD TO EXPLAIN TO HER! Why am i having to explain requesting an additional towel??

The hostess Jeanette was almost comical. Maybe she just took an instant dislike to us but she was pretty bad...

I like to leave my room clean as possible, did my own dishes and other than the bed, she really did not have to clean up after us - so she really would have no reason to not like us. We paid for the 3 nights in cash as she requested. So I am at a lost as to why we were treated so poorly. On the second day, she left us three pears from her tree. Nice, right? They were delicious, we thanked her. To which, she responded by saying, "you ate them, did you see worms in them? They're organic and they usually have worms in them!" At first we thought she was kidding, why would you leave them in our room for us to eat without a warning? We thought it was comical that she was so strange. The next day she left more pears! WHY?? We were not going to eat them after what she told us??

The service was bad, bordering on rude. The bedding was disgusting and the furniture was really cheap and dated. We would never recommend this place to our friends because of the hostess. But to be fair, she may just have not liked us and she might be a perfectly nice person. You can stay here if you want a large place with a semi-private pool. Bring your own bedding (trust me!) and your own pool towels if you don't want Jeanette getting mad.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank VacationsALot1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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8 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
San Francisco, California
1 review
Reviewed August 10, 2011

A group of friends and I recently enjoyed 3 relaxing days in Calistoga at the Valley Oak Inn. Proprietor Jeannette couldn't have been nicer. She delivered a different, tasty breakfast each morning and went out of her way to make our stay fun and comfortable. The cottage is new, well-appointed and very clean. The layout is great with a private patio adjacent to the large semi-private pool. It beats any of the hotels for privacy, amenities and spaciousness. There is a BBQ guests can use, and a hallmark of the Inn is how impeccably maintained everything was - inside & out. We will definitely come again, and I would highly recommend it.

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Claudia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Valley Oak Inn

Property: Valley Oak Inn
Address: 2273 Grant St, Calistoga, CA 94515-1347
Location: United States > California > Napa Valley > Calistoga
Hotel Style:
Ranked #21 of 27 B&Bs / Inns in Calistoga
Number of rooms: 2

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