A complete waste of time and money - management was arrogant and incompetent. Avoid this place at all costs!
We reserved a two room suite with kitchenette. When we arrived at the hotel our room had been given away to someone else. We were part of a wedding party and gift had already been left in the room for us the night before. Still the greedy hotel manager had the nerve to rent our room to someone else!
We had to get dressed for the ceremony in a public restroom. Gross! After much debate the hotel manager offered us a smaller room that would not be ready until evening, meanwhile charging us for the suite.
The management at this 'budget spa' did her best to try and ruin our experience in Napa. I will never return to this place.
- Official Description (provided by the hotel):
- Golden Haven Hot Springs makes the perfect Calistoga spa getaway. Come and experience the magic of the hot springs mineral water and rejuvenating spa treatment, including massage and mud baths for couples. Come for the day or stay for the night in one of our newly remodeled and affordable rooms. Our most popular accommodation is our Jacuzzi room featuring the hot springs mineral water that made Calistoga the #1 spa destination in Napa Valley. ... more less
- Reservation Options:
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- Also Known As:
- Golden Haven Hot Springs Hotel Calistoga