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Morongo Casino, Resort & Spa
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Reviews (515)
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Reviewed February 9, 2013

After driving by and wondering for so long, I finally had the opportunity to stay at this property . The rooms were a pleasant surprise !Bed so comfy, nice and clean bright light and a lovely bathroom.What I was most amazed at was the staff. They must realty enjoy their job because they reflect such a positive attitude. Great food at Cielo. I even enjoyed the seafood buffet when most will tell you I don't do buffet's !

  • Stayed: February 2013, traveled on business
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2  Thank Traveler32722
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2013 via mobile

First visit. Not impressed. Went there for weekend get away. RM 21206. Sorry we "bothered" the check in people. Had to ask how go get to room. No directions even when asked them. Chairs in room clean but stained. Looked like a few too many parties, chairs well worn. Chip on lamp. No one seemed to care at desk . At Pit Bar waitress tried to give us someone elses bill 5 times ours. At Spa could find no one for shower shoes to fit nor for towel for sauna. None out per regular customers. Went to opening cabinets to find one, finaly found one. This was weekend to destress.....

  • Stayed: January 2013
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8  Thank Uilagirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

Just back from a fun time at Morongo Casino and the Outlets at Cabazon and Desert Hills. the rooms are very spacious and well appointed, the casino restaurants were very good and with the package deal we had 2 free buffets and $30 casino credits a day. The service was exceptional and they were very accommodating.

Room Tip: Get a canyon view room floor 16
  • Stayed: January 2013, traveled with friends
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1  Thank fredddddddddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2013 via mobile

We have stayed here a few times due to the location (close to the outlets) but our most recent stay will be our last. Whilst the rooms are ok, the service around the hotel is poor. It's almost as if the employees have taken a training course in bad manners and "don't give a crap" attitude. Our poor service experience extended from the front desk to the concierge right through to the staff in the restaurants and bars. The only bright spot was valet.

If you are heading to the outlets then I would recommend taking the extra time to Palm Springs where there are plenty of good hotels to stay at.

  • Stayed: January 2013
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7  Thank Moosey_goosey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2013 via mobile

This hotel is the best! I love it!! It has an awesome swimming pool, room service, noodles, foods, drinks, and food court. I also like the arcade. It is an awesome hotel. It has a great room. I went there 5 times. Every time I go there I enjoy it a lot. The pools are clean too. The tv is good.

  • Stayed: December 2012
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Thank Ik_everything
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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