We are from India , and six of us booked at this hotel through Booking.com . It is about 60 km from the city centre and we had to book a shuttle taxi (cost Rand 4400 per taxi/ return trip) for each visit to City centre . We ended up paying for two taxis for the six of us .
We reached the hotel at just after ten at night. We had booked through booking.com but the receptionists told us that there was only one booking though our confirmation slip clearly showed three rooms/ 6 persons . After a very long wait we were given three rooms .The restaurant was closed and there was no room service at that hour. We had to drive about ten km for drinking water and food .
The rooms were mediocre , with no mini bar or amenities one normally expects . I had to call reception several times for electronic lock to function. I was not able to make a local call (I think they shut the PBX board at night) . The breakfast was also not upto the mark and it was not included in the room rent. For dinner , there was a buffet spread which we opted out of and instead ordered a la carte. We were told that a la carte was only available at the bar .
Overall it was not a very good experience and will avoid this hotel
- Official Description (provided by the hotel):
- Protea Hotel Karridene Beach - Where Business and Pleasure Meet. Only 20 minutes south of Durban, this modern and luxurious South Coast hotel resort is well-known for its excellent accommodation, wonderful food, friendly hospitality and first-class service. Nestled between the lagoon and the beach at Illovo; views are a given. It also boasts an award-winning caravan park. Bring your rackets, clubs and swimwear because there is plenty to do nearby. A wheelchair-friendly boardwalk is also available, leading onto the beach! ... more less
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- Also Known As:
- Protea Hotel Karridene