This hotel has a beautiful lobby and nice rooms that are exceptionally quiet. However, be prepared to pay for ALL extras at this Marriott - parking, internet connection, etc. Food prices are also high with no mid-range food available. (There is a Starbucks in the lobby, but it doesn't carry sandwiches or other lunch items and closes at 4pm each day.)
Ordered a taxi the night before so I could be at a sales training on time. When I checked with the lobby staff in the morning they had my name and the date, but no time written down for the taxi (Hmmm - wouldn't that be a key piece of information yo would question if you didn't have it?) They ordered another taxi and it picked up another passenger waiting outside so apparently never asked if they had the correct customer. Twenty minutes after I was hoping to leave, I got a taxi but never any apologies from the staff.
The one time I ordered room service, it arrived quickly, but wasn't per my order. Internet & long distance costs $12.95/day. You need to sign on each day. I signed on for 3 days, yet was charged for 4 days. Also charged for long distance calls one of those 3 days(???) Lastly, for those who care about the environment, there's a nice little sign in the room saying how items can be recycled in the lobby. Tried asking the lobby staff about where i should drop off my recyclables. They had no idea nor did house cleaning so I assume everything just goes to landfill.
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- Also Known As:
- San Francisco Airport Marriott Waterfront Hotel Burlingame
- Marriott Hotel Burlingame
- Marriott Burlingame
- Burlingame Marriott