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“Excellent hotel and lovely waterfront”

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San Francisco Airport Marriott Waterfront
Ranked #3 of 12 Hotels in Burlingame
Certificate of Excellence
GreenLeadersSilver level
Reviewed December 3, 2013

Very nice hotel and comfortable rooms.

Some of the specialities are:
- Restaurant and bar overlooking the bay
- Jogging track alongside the water front
- Excellent view of flights landing at SFO airport
- Very good breakfast

  • Stayed: January 2013, traveled on business
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Thank Naresh T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this reviewResponded December 5, 2013

We are thrilled to hear that you enjoyed the jogging track, comfortable rooms, our breakfast, as well as the waterfront and airplane views! We appreciate your positive feedback. Thank you for choosing the Marriott for your stay in San Francisco and we hope you will join us again in the future.

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1,110 - 1,116 of 1,776 reviews

Reviewed December 1, 2013

The hotel is exactly what you'd expect from an airport Marriott, and the rates are average. What stood out for me was the staff, who were all exceptionally friendly and pleasant. That makes a big difference after 24 solid hours of travel. Check in and check out were very quick as well, and it's a couple minutes by shuttle from SFO. The entire staff rally deserves kudos for their customer service skills.

  • Stayed: November 2013, traveled on business
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Thank dephal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this reviewResponded December 2, 2013

We are thrilled to hear that you had the opportunity to experience our exceptional staff, as we take great pride in our guest services! We look forward to sharing your feedback with our team. Thank you for taking the time to review us and we hope to have the opportunity to serve you again in the future.

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Reviewed November 22, 2013

If you are not committed to the city centre - we were not - the Marriott Waterfront is a welcome haven close to SFO airport. Its location allows access to both San Francisco itself and points south such as San Jose and beyond. For me the location was ideal for watching comings and goings at the airport - a busmans holiday for an air traffic controller - and enjoying the beauty of the bay. A short walk from the lobby across parkland affords a view of the famous approach across the Bay to SFO's main runways and the prolific bird life on and around the shores.

Our room was fine but unremarkable. We avoided the hotel restaurant only because Marriott prices are rarely reasonable and alternatives were within driving distance. I am entirely at odds with the widespread Marriott practice of closing the concierge lounge on weekends. This seems to lean insultingly towards business users who, in many cases, are not even paying for their own trip to the disadvantage of, for example, Gold members who have earned their cards with personal expenditure. However, when the lounge was open (for Thursday dinner and Monday breakfast) the food was absolutely exceptional and probably the best I have had in a lounge.

The Waterfront is not cheap but it is worth staying there if it fits your itinerary.

  • Stayed: November 2013, traveled as a couple
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Thank John_Oram_Eats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this reviewResponded November 24, 2013

Thank you for taking the time to share your experience. It is wonderful to hear that location worked out so well for you, and that you enjoyed our views of SFO and the bay. We are very glad that the food in Flights 101 Lounge exceeded your expectations. We also appreciate your honest feedback about the concierge lounge and your room. Your comments help us to maintain and improve our guest experience. You will be happy to know that we are in the process of a full rooms renovation to be completed in 2014, featuring new, state of the art rooms. We look forward to welcoming you back next time your travels bring you to San Francisco!

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Reviewed November 17, 2013

I found the staff to be extremely friendly and helpful no matter whom I was talking to. Most of the staff members approached me during my stay to say hello and ask if I needed anything. The hotel is very close to the airport, which is great when you have an early morning flight out. The standard rooms are your basic Marriott style, though the bathroom was on the small side. The room service menu is a bit more extensive at this location compared to other Marriotts. That's a good thing because there are not many restaurants nearby. There is also a free airport shuttle that runs 24 hours. Although you are not too far away from the runways, I never heard a plane. There is also a nice walking path by the hotel, but brace for windy conditions. There is also a Starbucks on site.

  • Stayed: November 2013, traveled on business
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Thank cemckeon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this reviewResponded November 18, 2013

We are very happy to hear that you were able to experience our friendly and helpful staff during your recent stay, as we take great pride in our guest services! Thank you for your positive feedback on our convenient location near SFO and our room service menu. We hope to have the pleasure of your return next time your travels bring you to San Francisco.

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Reviewed November 17, 2013

This is a standard Marriott airport hotel. Everything works, airport shuttle, internet, decent food and etc... Physical plant is very well maintained but the hotel is just dated. Front office staff is very helpful and welcoming. Starbucks in the lobby offers great alternative to hotel restaurant breakfast.

The proximity of this property to SFO and airport shuttle provide major convenience when catching an early morning flight.

Room Tip: Ask for a room with view of the bay and SFO runways.
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  • Stayed: October 2013, traveled on business
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Thank AlinDenver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this reviewResponded November 18, 2013

Thank you for sharing your experience! We are very pleased to hear that you received excellent service from our front office staff and found our proximity to SFO and complimentary airport shuttle convenient. You will be happy to know that we are in the process of a full rooms renovation to be completed in 2014 with state of the art rooms. We hope to have the opportunity to serve you again next time you are in the area!

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Reviewed November 12, 2013

We are Marriott Gold Members. We had a room with somewhat view of the Bay; which was nice to have. The room was disappointing compare to other rooms at different Marriott's. No cooler or fridge. Very small room for the amount we paid; it did not feel like a Marriott. Maybe an Inn's (even those can surprise you with great rooms). Also, charging for Wi-fi!! Hello is free every where else! It was convenient to us since we needed a hotel by the airport to connect with an early flight. The hotel was decorated nicely for Halloween! The view around the hotel is spectacular. This location is prime. The hospitality of employees is great. The lobby is very pretty. The bar area is beautiful. Many people where having breakfast outside by terrace. It has a coffee shop. See my pictures posted.

Stayed: October 2013, traveled as a couple
1  Thank MJ778
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this reviewResponded November 12, 2013

Thank you for joining us on your recent trip. We appreciate your honest feedback about your room. You will be happy to know that we are conducting a full rooms renovation to be completed in 2014, featuring contemporary, state of the art rooms! It is wonderful to hear that you enjoyed our views, hospitality, lobby, and convenient location! We hope to have the pleasure of your return in the future.

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Reviewed November 9, 2013

The most notable feature of this hotel is the lovely location, and excellent wide-angle views of the SFO airport and the bay. The walking path along the water extends a mile each side and makes for a very pleasant stroll, weather permitting.

The concierge room on the top-floor, although accessible only to marriott gold status card holders (I was the guest of one :) ) is a nice place to meet up with a friend or a business colleague. The restaurants are nice, but from a hotel this size, I would expect a bit more variety.

A minor negative was that wifi in the room, and buffet breakfast was not included in the tariff - nowadays that's becoming pretty standard for business travellers, and I think is a great convenience. Considering that, the tariff is good but not a bargain.

A convenient feature is the Starbucks coffee shop in the lobby.

On the whole, very enjoyable, and definitely recommended.

  • Stayed: October 2013, traveled on business
    • Value
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Thank ajaysathe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this reviewResponded November 12, 2013

We are very pleased to hear that you enjoyed our location, views, and concierge lounge during your recent stay! We also appreciate your comments on the WiFi and breakfast, as we are always looking for honest feedback in order to maintain and improve our guest experience. We hope to have the opportunity to serve you again next time your travels bring you to the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about San Francisco Airport Marriott Waterfront

Address: 1800 Old Bayshore Highway, Burlingame, CA 94010
Phone Number:
Location: United States > California > Burlingame
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Burlingame
#2 Business Hotel in Burlingame
#3 Romantic Hotel in Burlingame
#3 Family Hotel in Burlingame
Price Range: $141 - $470 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Francisco Airport Marriott Waterfront 4*
Number of rooms: 684
Official Description (provided by the hotel):
Enjoy a superb location at San Francisco Airport Marriott Waterfront. Our hotel in Burlingame, California sits right on the bay just a free shuttle ride from the BART station and San Francisco International Airport (only 1 mile away). Downtown San Francisco is within easy reach as well - you can get there in less than 45 minutes via BART. ... more   less 
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Also Known As:
San Francisco Airport Marriott Waterfront Hotel Burlingame
Marriott Hotel Burlingame
Marriott Burlingame
Burlingame Marriott

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