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“Great stay”

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San Francisco Airport Marriott Waterfront
Ranked #3 of 12 Hotels in Burlingame
Certificate of Excellence
GreenLeadersSilver level
North Carolina
Level 6 Contributor
339 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
“Great stay”
Reviewed November 17, 2013

I found the staff to be extremely friendly and helpful no matter whom I was talking to. Most of the staff members approached me during my stay to say hello and ask if I needed anything. The hotel is very close to the airport, which is great when you have an early morning flight out. The standard rooms are your basic Marriott style, though the bathroom was on the small side. The room service menu is a bit more extensive at this location compared to other Marriotts. That's a good thing because there are not many restaurants nearby. There is also a free airport shuttle that runs 24 hours. Although you are not too far away from the runways, I never heard a plane. There is also a nice walking path by the hotel, but brace for windy conditions. There is also a Starbucks on site.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank cemckeon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review, November 18, 2013
We are very happy to hear that you were able to experience our friendly and helpful staff during your recent stay, as we take great pride in our guest services! Thank you for your positive feedback on our convenient location near SFO and our room service menu. We hope to have the pleasure of your return next time your travels bring you to San Francisco.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Lone Tree, CO
Level 5 Contributor
61 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed November 17, 2013

This is a standard Marriott airport hotel. Everything works, airport shuttle, internet, decent food and etc... Physical plant is very well maintained but the hotel is just dated. Front office staff is very helpful and welcoming. Starbucks in the lobby offers great alternative to hotel restaurant breakfast.

The proximity of this property to SFO and airport shuttle provide major convenience when catching an early morning flight.

Room Tip: Ask for a room with view of the bay and SFO runways.
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlinDenver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review, November 18, 2013
Thank you for sharing your experience! We are very pleased to hear that you received excellent service from our front office staff and found our proximity to SFO and complimentary airport shuttle convenient. You will be happy to know that we are in the process of a full rooms renovation to be completed in 2014 with state of the art rooms. We hope to have the opportunity to serve you again next time you are in the area!
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Miami, Florida
Level 6 Contributor
237 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed November 12, 2013 via mobile

We are Marriott Gold Members. We had a room with somewhat view of the Bay; which was nice to have. The room was disappointing compare to other rooms at different Marriott's. No cooler or fridge. Very small room for the amount we paid; it did not feel like a Marriott. Maybe an Inn's (even those can surprise you with great rooms). Also, charging for Wi-fi!! Hello is free every where else! It was convenient to us since we needed a hotel by the airport to connect with an early flight. The hotel was decorated nicely for Halloween! The view around the hotel is spectacular. This location is prime. The hospitality of employees is great. The lobby is very pretty. The bar area is beautiful. Many people where having breakfast outside by terrace. It has a coffee shop. See my pictures posted.

Stayed October 2013, traveled as a couple
Helpful?
1 Thank MJ778
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review, November 12, 2013
Thank you for joining us on your recent trip. We appreciate your honest feedback about your room. You will be happy to know that we are conducting a full rooms renovation to be completed in 2014, featuring contemporary, state of the art rooms! It is wonderful to hear that you enjoyed our views, hospitality, lobby, and convenient location! We hope to have the pleasure of your return in the future.
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Pune
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 9, 2013

The most notable feature of this hotel is the lovely location, and excellent wide-angle views of the SFO airport and the bay. The walking path along the water extends a mile each side and makes for a very pleasant stroll, weather permitting.

The concierge room on the top-floor, although accessible only to marriott gold status card holders (I was the guest of one :) ) is a nice place to meet up with a friend or a business colleague. The restaurants are nice, but from a hotel this size, I would expect a bit more variety.

A minor negative was that wifi in the room, and buffet breakfast was not included in the tariff - nowadays that's becoming pretty standard for business travellers, and I think is a great convenience. Considering that, the tariff is good but not a bargain.

A convenient feature is the Starbucks coffee shop in the lobby.

On the whole, very enjoyable, and definitely recommended.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ajaysathe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review, November 12, 2013
We are very pleased to hear that you enjoyed our location, views, and concierge lounge during your recent stay! We also appreciate your comments on the WiFi and breakfast, as we are always looking for honest feedback in order to maintain and improve our guest experience. We hope to have the opportunity to serve you again next time your travels bring you to the area.
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Humble, Texas, United States
Level 6 Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed November 4, 2013

I really enjoyed my three nights here. The hotel location is right on the bay with a public walking path along the water. The atrium bartenders were attentive (try the Lemon Drop Martini). The best seat in the house is outside on the terrace by the fire-pits. Later in the evening, when the temperature dropped, we were treated to soft and warm blankets to ward off the night chill. The rooms were very clean and the beds comfortable.

Room Tip: Ask for a room with a king sized bed and microwave/mini-fridge combo.
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jane O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review, November 5, 2013
We are very pleased to hear about your enjoyable experience at the San Francisco Airport Marriott Waterfront! Thank you for your positive feedback on our bartenders, fire pits, and rooms. We hope to have the pleasure of your return one day soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Round Rock, Texas
Level 4 Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 4, 2013

I spent one night in late October at the Marriott Waterfront at San Francisco Airport (technically, in Burlingame, CA). I was pleased with my room, which overlooked the runways at "SFO". Yes, both the "01s" and "28s" as the runways are called were visible from my room! (If you like watching commercial aircraft come and go, this is "your" place!) The room was very nice, and the staff was friendly and helpful. I was there on a Friday night and wanted a "nightcap", so ended up in the lounge. The crowd there was eclectic, to say the least, but only in an interesting sort of way. (There was no rowdiness, in other words.)

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review, November 5, 2013
Thank you for taking the time to review us! It is wonderful to hear that you enjoyed the view of the airplanes taking off from your room, and that you were able to experience Flights 101 Lounge. We also appreciate your positive feedback on our friendly and helpful staff. Thank you for choosing the Marriott and we look forward to the opportunity to serve you again in the future!
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Chicago, United States
Level 5 Contributor
74 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed November 3, 2013

I have had much experience with airport hotels. More than I care to admit. Most are decent, nice hotels, but they are all typical and consistent. You will be pleasantly surprised with this hotel. But, this is one of the nicest airport hotels that I have had the pleasure of visiting. The views from the rooms and the public areas are incredible. There is even a trail to walk around the bay. The staff is incredible. They are true professionals and very friendly. The rate was reasonable for this area. I highly recommend this hotel.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine A, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review, November 5, 2013
We are thrilled to hear that you were pleasantly surprised by your experience with us. We appreciate your positive feedback on our views, public areas, walking trails, and particularly our staff! We take great pride in our guest services. Thank you for taking the time to review us and we look forward to welcoming you back next time you travel to the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about San Francisco Airport Marriott Waterfront

Property: San Francisco Airport Marriott Waterfront
Address: 1800 Bayshore Hwy, Burlingame, CA 94010-1203
Phone Number:
Location: United States > California > Burlingame
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Burlingame
#2 Business Hotel in Burlingame
#3 Romantic Hotel in Burlingame
#3 Family Hotel in Burlingame
Price Range (Based on Average Rates): $$
Hotel Class:4 star — San Francisco Airport Marriott Waterfront 4*
Number of rooms: 684
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Also Known As:
San Francisco Airport Marriott Waterfront Hotel Burlingame
Marriott Hotel Burlingame
Marriott Burlingame
Burlingame Marriott

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