Stayed for three nights, and def not what I expected from Marriott. Upon checking in the room we reserved was not available; got lower quality room but reception wouldn't reduce price though the website showed that same room for less. Booked a crib for the room and received a pack-n-play; apparently this hotel does not have any cribs - would not have even booked if there was no chance we were getting a crib. As a previous reviewer stated the room def smelled musty/stale. No refrigerator/minibar in the room... while the hotel does rent them out none were available whenever we called (they suggested we use ice machine). Sink in the bathroom was slow and the towels were frayed/old and felt like sandpaper (worst towels I've seen in 20 years of travel around the world). The positives... though you pay extra for parking the valet service was quick, never had to wait more than a couple of minutes for the car. And, the room service was quick and food quality good. Overall there are much better choices than this hotel at this price point/location. Stayed here because you except a full service Marriott to have certain standards, but makes you question if it is worth staying in any other Marriott. With all the choices why take the risk of poor value/experience.
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- Also Known As:
- San Francisco Airport Marriott Waterfront Hotel Burlingame
- Marriott Hotel Burlingame
- Marriott Burlingame
- Burlingame Marriott