I stayed here last Saturday night between a family trip and a work trip instead of driving all the way home. The woman at the registration desk who helped me with a room assignment was professional and friendly and offered me something that no other hotel has ever offered: she told me that if I perceived my room to be unsatisfactory in any way, to call her on her private extension and she would make it right for me. There were some hotel-wide commotion issues that particular night which resulted in just a few hours of sleep, but I sent some comments in to the hotel management, and they responded immediately and graciously and not only made it right for me, but requested that I let them know how they can best serve me the next time I'm a guest at their hotel. I'm very Impressed.
- Official Description (provided by the hotel):
- Dramatic atrium, 9 story hotel with cascading waterfalls and water channels amidst a park-like atmosphere, lush foliage, including over 2,000 flowers, plants and bamboo plants. ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Regency San Francisco Airport - Burlingame Hotel Burlingame
- Hyatt Regency Burlingame
- Hyatt Burlingame