Let me preface my review by saying that I am a loyal intercontinental hotels group patron and with business travel, have had the opportunity to stay in any different IHG properties around the country. I find the majority of the properties decent with a few stand outs like the LAX crowne plaza. So with that in mind, this has to be one if the poorest Crowne Plazas I have stayed in. The decor in the rooms "appears" dated and an apparent Attempt to look modern ended up looking like an offering you would find in Ikea. The rooms are small and the amenities very few, including the concierge lounge for platinum members where you are treats to free coffee from as home and cookies from a bag or box. No breakfast, continental or otherwise unless you want to eat from the troughs downstairs. Oh and at 16 dollars a day additional for parking, the gifts just keep on coming.
I will say that the staff is friendly enough and the hotel is clean and in general in good repair; just no hint of the opulence you find at most crowne plazas. Perhaps the hotel is not making money and has had to cut back but having a hotel next to the airport that has cancelled all of the amenities frequent travelers come to expect for the price will not help your profitability.
- Official Description (provided by the hotel):
- The Crowne Plaza San Francisco Airport is located next to beautiful Bayside Park just 15 miles from Downtown San Francisco and less than 2 miles from SFO. Featuring free Airport Shuttle Service as well as free Shuttle Service to/from Downtown Burlingame, free Super-Fast WiFi, Indoor Pool, 24hr Fitness Center, and the West Bay Cafe, serving breakfast, lunch, and dinner daily. ... more less
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- Also Known As:
- Crowne Plaza San Francisco Airport - Burlingame Hotel Burlingame
- Crowne Plaza Burlingame
- Crowne Plaza Hotel Burlingame