I stayed at this hotel just one night because the hotels in SF were fully booked and expensive. I arrived at SFO with my colleague after the long flights via LAX at 22:00. I called the hotel and inquired about the next hotel shuttle, and the receptionist said in 15 min. However, we waited for over half an hour outside the terminal, and called the hotel again, the same person said it would be another half an hour. We were about to catch a cab and then the shuttle came suddenly. When we arrived at the hotel, there was yelling conversation at the reception between the guests and the receptionist for some reason. Another receptionist, maybe a manager on duty, was too busy with something else, and answered a new phone before taking care of us. Both receptionists looked very stressed. They may need additional assistants during the night. All these events gave us extra fatigue after the long travel. The room was just OK with no special taste. My room was on the highway side, and the trafic noise was not tolerable. In the morning we when checked out and asked for a conference room, the staff was very friendly and helpful. I did not encounter any major trouble just for the night, but I do not see many reasons to select this hotel again in terms of price, quality of room and restaurants unless there is no other hotel open.
- Official Description (provided by the hotel):
- The Crowne Plaza San Francisco Airport is located next to beautiful Bayside Park just 15 miles from Downtown San Francisco and less than 2 miles from SFO. Featuring free Airport Shuttle Service as well as free Shuttle Service to/from Downtown Burlingame, free Super-Fast WiFi, Indoor Pool, 24hr Fitness Center, and the West Bay Cafe, serving breakfast, lunch, and dinner daily. ... more less
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- Also Known As:
- Crowne Plaza San Francisco Airport - Burlingame Hotel Burlingame
- Crowne Plaza Burlingame
- Crowne Plaza Hotel Burlingame