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Hampton Inn & Suites San Francisco-Burlingame-Airport South
Ranked #5 of 12 Hotels in Burlingame
Certificate of Excellence
Hartville, Ohio
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Right by the airport”
Reviewed May 15, 2014

We stayed here because of location. We had an early flight, they had complamentry transportation to the airport. Our flight left before breakfast so they had a bag breakfast available .
Room was clean. It could been updated but was great.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Charlotte C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptonsfo, General Manager at Hampton Inn & Suites San Francisco-Burlingame-Airport South, responded to this review, May 20, 2014
Thank you for your input. If we may be of any further service to you please do not hesitate to contact us at the Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

768 reviews from our community

Traveler rating
    342
    287
    94
    27
    18
See reviews for
235
192
54
215
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Roseville, California
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed May 11, 2014

My husband and I stayed here while we attended a conference at the South San Francisco Conference Center, which turned out to be a ways away. We would have done better to stay closer but we didn't know how far it would be. I chose this hotel because I have stayed at Hampton Inns several times before and over several years. I have found them to be comfortable, reasonably priced and with the hot breakfast, a very good value.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Beth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptonsfo, General Manager at Hampton Inn & Suites San Francisco-Burlingame-Airport South, responded to this review, May 20, 2014
Thank you for your comments, It would be our pleasure to be of service to you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Novato, California
2 reviews
Reviewed May 7, 2014

Easy to get to and from SFO airport, clean and updated hotel, good breakfast options, staff was pleasant, but the towel quality and size were a little skimpy. I rate this part of the review survey as rediculous, min of 200 characters, why???

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank CSmall59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptonsfo, General Manager at Hampton Inn & Suites San Francisco-Burlingame-Airport South, responded to this review, May 20, 2014
Your feedback is very important to us as it is through concern guests such as yourself that we may be made aware of the situations that might otherwise go unnoticed. I insturcted our Executive Housekeeper to ensure that the towels quality are closely monitored. again thank you for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento
Level Contributor
5 reviews
4 hotel reviews
Reviewed May 6, 2014

When i called to make the reservations from HHonors 800 number, they took too long to get me what i needed. I'm used to dealing with faster service. Then i arrived at the hotel i requested and they scheduled me in another city. Fortunetely Pinky made it happen so that i would be able to stay at the Burlingame hotel.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank fecreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptonsfo, General Manager at Hampton Inn & Suites San Francisco-Burlingame-Airport South, responded to this review, May 20, 2014
Thank you for your feedback, I'm Glad that one of our team member was able to assist you, We hope you will give us another oppurtunity to welcoming you back at Hampton Inn & Suites Burlingame.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Andover, United States
2 reviews
Reviewed April 30, 2014

This Hampton Inn is very good. Clean, helpful staff, great location. Hotel was quiet, well operated and the breakfast was ready to go at 6:15 AM. Shuttle service was on time, fast and efficient. I recommend this hotel to anyone flying out of SFO early in the AM. They do an excellent job and the price was really good.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Peter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptonsfo, General Manager at Hampton Inn & Suites San Francisco-Burlingame-Airport South, responded to this review, May 5, 2014
Thank you for your feedback, We glad that you enjoyed your stay with and and met your expectaions, We hope to see you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 25, 2014

I have stayed at this Hampton Inn several times
before. Never had a problem, This time I had a room facing the airport! BIG MISTAKE! Not too mention the garbage truck that came rolling in around 5:07 a.m.!!

Other than that, my room was fine, bed is comfortable, big TV, breakfast typical Hampton Inn selections.

Great restaurant(s) across the street ( I think it is a Marriott) , it sits on the water and can watch the planes!

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shannonkelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptonsfo, General Manager at Hampton Inn & Suites San Francisco-Burlingame-Airport South, responded to this review, May 5, 2014
Thank you for your feedback, since we know your room preference we will take note of that so we can assign you a room prior to your arrival.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, NY
Level Contributor
71 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed April 23, 2014

My partner and I stayed here overnight before catching a flight from SFO. I've stayed at a number of Hamptons on business (including the one in South SF), and this one was a bit of a disappointment. The property is a little dated and feels worn at the edges--dark bathrooms with doors that slam shut (there was a door prop on ours!), uninspired decor, and a very pokey elevator hidden in the back of the building. The wifi is undependable, another annoyance. However, the staff was very friendly, although one front desk person mistakenly told us that shuttles to the airport run every 20 minutes when it's actually 30 or more minutes. When my partner complained (we had been waiting at SFO for a long while after returning our rental car), the clerk made no real effort to "make it right." Later, the clerk offered my partner a bottle of water and some Oreos...hmm...

This isn't a bad hotel and is clean enough, but it was just not as good as other Hamptons at which I've stayed.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank profc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptonsfo, General Manager at Hampton Inn & Suites San Francisco-Burlingame-Airport South, responded to this review, April 25, 2014
Thank you for your comment. You do us a great service by taking time out of your busy schedule to write a review. It is through concern guests, such as yourself, that we gain insight into areas of our business that require attention, areas that may have otherwise gone unnoticed. While I appriciate your taking the time to provide such a detailed account of your stay. I do hope you will accept my apologies for your justified disappointment in our service and facilities.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites San Francisco-Burlingame-Airport South

Property: Hampton Inn & Suites San Francisco-Burlingame-Airport South
Address: 1755 Bayshore Hwy, Burlingame, CA 94010-1301
Phone Number:
Location: United States > California > Burlingame
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Burlingame
#4 Business Hotel in Burlingame
#5 Romantic Hotel in Burlingame
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites San Francisco-Burlingame-Airport South 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Hampton Inn & Suites San Francisco-Burlingame-Airport South Hotel Burlingame
Hampton Inn And Suites San Francisco-Burlingame-Airport South
Hampton Inn Burlingame
Burlingame Hampton Inn

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