I have stayed at this property a few times mainly for business. I like the location because it is convenient to the airport and easy to get into the city. Staff is friendly and accommodating. Rooms are clean. More
DoubleTree
Booking.comBooking.com
Nice, clean hotel very conveniently located near the airport. There were a lot of great restaurants nearby. You could drive or easily get an Uber. Breakfast at the hotel was good with a ton of options.
Thank you for taking the time to share your comments with us. Like you, many of our guests enjoy our convenient location and spectacular setting. If you are visiting downtown San Francisco or have business south our location provides an excellent central location for all there is to see and do in the Bay Area. There is also the lovely walking/jogging path just outside our door, running along the bay, another favorite spot of our guests.
Downtown Burlingame is an excellent option if you are looking for alternative dining venues. Located only a few miles away it offers a wide variety of international cuisine. If you do not have a vehicle the Burlingame Trolley offers convenient complimentary transportation to the many shops and restaurant the city has to offer.
Thank you for staying with us and we hope you come back to see us again soon.
Regards,
John C. Kellites / General Manager
We booked a two double beds room for two nights. The hotel is located at San Francisco bayfront near SFO airport. We got the room with bayfront view and airport runway area view. A very good view. The hotel is good, but not modern.
Thank you for your feedback. It is wonderful to read you enjoyed your stay with us. Our staff takes great pride in providing the utmost care for our guest and they are always thrilled to read such wonderful comments from our guests. We are certainly blessed with an amazing location, offering incredible views of the Bay from many of our rooms.
Please do come back and see us again soon.
Regards,
John C. Kellites / General Manager
Rooms lack basic amenities. Inconvenient Parking. Somewhat dirty. I attempted to stay at SFO Grand Hyatt, but it was full. I would recommend not staying here if you are used to Marriott or other business oriented hotels. Disappointing to say the least, particularly for competitive Bay Area.
Thank you for taking the time to review your stay with us. I am sorry to read you did not enjoy your time with us. We will continue to work diligently on refining our services and products. Your feedback is very helpful and greatly appreciated
Regards,
John C. Kellites / General Manager
hotel is near the airport & they staff was okay. issue 1. there was a smell not please with 2. unable to get hotel staff on the phone for room service or just a general question 3. the hotel is an older Hilton
Thank you for sharing your stay experience with us. I am terribly sorry for the issues you encountered during your stay. My team and I are committed to ensuring our guests have a flawless experience during their time with us and will continue to work very hard to accomplish this goal.
Regards,
John C. Kellites / General Manager
My family were on vacation in California. We landed after an 11h flight
It was great to be able to transfer to the hotel via its shuttle service and to then check in and sleep quickly. The morning was great: breakfast in the Executive lounge with a wonderful view over the bay. Check out was also well managed.
Overall very recommendable esp. for families arriving late at the airport.
Thank you for your feedback and recommendation. It is wonderful to read we could assist you with your transportation needs. Making our guests stay as carefree and enjoyable as possible is something we take great pride in doing.
We hope to welcome you back again soon.
Regards,
John C. Kellites / General Manager
