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“We Love It Here....It's Our Home Away From Home!!!” 5 of 5 stars
Review of Red Roof PLUS+ San Francisco Airport

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Red Roof PLUS+ San Francisco Airport
Ranked #11 of 12 Hotels in Burlingame
East Palo Alto, California, United States
1 review
“We Love It Here....It's Our Home Away From Home!!!”
5 of 5 stars Reviewed June 8, 2013

Whenever we are in the area and their is room available, we prefer to stay at the Red Roof Inn. The rooms are always clean which is very important to us. They have all the amenities that we are looking for, including big flat screen TV, microwave and refrigerator, iron and ironing board, laundry facilities and a safe.What really seals the deal is the fact that they are pet friendly at a time when many hotels are not.What we love the most about the Red Roof Inn in Burlingame is the freindly and helpful service of the staff. Rubin, Nancy, Alma, Charlette, Beverly and Ed always greet us with a warm smile and are always happy to accomodate any of our needs, no matter how menial they may be. We highly recommend staying at the Red Roof Inn if you plan on staying in the SFO/Burlingame area. It is a very affordable hotel well worth the price.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Julie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Messaou, General Manager at Red Roof PLUS+ San Francisco Airport, responded to this review, June 18, 2013
Thank you so much for staying with us and your kind words. We will share with the entire staff including Ruben, Nancy, Alma, Charlotte, Beverly and Ed.
We welcome you always!

Sincerely,

Michelle
Interim General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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857 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (156)
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English first
Greenhithe, United Kingdom
Level Contributor
105 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed May 31, 2013 via mobile

A good hotel close to the airport that had nice staff, good rooms that were well appointed. The rooms had everything you might need from irons to dryers. Most importantly free wi fi. Good beds and very clean. You can walk along the bay edge locally and it is a nice area to walk in with a pathway that allows a good run if you so desire. We also liked the 24 hour restaurant on site which allowed us to eat when we wanted due to time differences. The restrooms in the reception area of the hotel restaurant were not the cleanest or tidiest but that is my only complaint.

Stayed May 2013, traveled on business
Helpful?
Thank GP1357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Messaou, General Manager at Red Roof PLUS+ San Francisco Airport, responded to this review, June 2, 2013
Thank you so much for your wonderful comments regarding Red Roof Inn/San Francisco Airport. I will be sure to share with the staff all of your comments. We look forward to your future stays with us.

Sincerely,
Michelle
Interim General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redwood, New York
1 review
5 of 5 stars Reviewed May 25, 2013

I stayed at the red roof inn and i must say it was really nice, the rooms were. Nice and newly remodeled. The staff was fantastic..I would like to thank Beverly for giving me great customer service,she helped me with directions and gave me maps, everything i needed..thank you again and I will be back..

Room Tip: Ask for the room on the 5th floor on the doubletree hotel side
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  • Stayed May 2013, traveled solo
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Messaou, General Manager at Red Roof PLUS+ San Francisco Airport, responded to this review, May 27, 2013
Thank you for your recent stay and your wonderful comments. I will be sure to share with Beverly and the rest of the team. We look forward to seeing you again soon.

Sincerely,

Michelle
Interim General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dedham, Massachusetts
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 20, 2013

This is one of the better Red Roof Inns that I've stayed in. Whereas most feel like motels, this was a 5-story building that felt more like a hotel that just happened to have outside doors, a setup that works quite well in the sunny San Francisco Bay area. The front desk was also very helpful, and printed out some boarding passes I had for no extra charge. (There is a computer in the lobby that does charge for generic internet access though).

That said, even though this was one of the less expensive options in the SFO airport area, it was still a bit pricey, so we tried to pack 4 adults into one room. I would not recommend doing this, the double beds just aren't big enough and the room itself doesn't have any extra space. Unfortunately, by the time we realized this, the hotel was completely sold out, so we had to make do.

One small nit about our stay was that the housekeeping didn't fully replace everything when cleaning for our second night. The room only comes with two bath towels standard, but we picked up two more at the front desk for the first night. However, when the room was cleaned, only two clean towels were left again. Also, items like the tissue pack were not replaced.

Room Tip: Like all RRIs, they are pet friendly, but according to the front desk all pet rooms are located on t...
See more room tips
  • Stayed May 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kyle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Messaou, General Manager at Red Roof PLUS+ San Francisco Airport, responded to this review, May 27, 2013
Thank you for your recent stay. We appreciate your stay and your comments. We apologize about the housekeeping department not replacing the same amount of towels. We have reviewed these comments with them and they understand to replace the same amount of items that they remove out of the room.
We look forward to your future stays with Red Roof Inn.

Sincerely,
Michelle
Interim General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 12, 2013 via mobile

Very friendly and helpful team, eventhought is far from the downtown.but there is also an option to catch the hotel free shutter bus to the airport and then to catch the Bart train to the downtown and is easy.

Restaurant at the lobby also provide great service, value for the money and variety of menu and it's 24hrs.

For near airport stay, I ll definitely recommend to stay in!

  • Stayed May 2013
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank jazz36h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Messaou, General Manager at Red Roof PLUS+ San Francisco Airport, responded to this review, May 27, 2013
We appreciate your comments and your recent stay. Thank you for sharing your experience. We will definately pass on to the team your comments and look forward to your future travels.

Sincerely,

MIchelle
Interim General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 12, 2013

Good location at SF Airport, but also not too far away from Central SF.
We stayed here because we wanted to be close to SF but still have easy access to go to Mountainview for a concert.

Nice helpful staff, clean and comfy room. Good parking facilites. Pretty slow Internet. The only downside was that according to my booking, continental breakfast was included. Upon arrival we were told that the hotel didn't serve breakfast at all...

Apart from that, very good value for money!

  • Stayed May 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Anders K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Messaou, General Manager at Red Roof PLUS+ San Francisco Airport, responded to this review, May 27, 2013
Thank you for your stay and your review of our property. We apologize about the miscommunication regarding breakfast. We are attached to Leann's Cafe with excellent food. We appreciate your comments and look forward to your future stays when you would like to be at a central location.
Sincerely,
Michelle
Interim General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
attleboro, ma
Level Contributor
158 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed May 11, 2013

Great hotel and location to stay if you are flying out of SFO. Took less than 15 minutes to get to airport and easy on/off highway access. The AC was a bit noisy and had trouble sleeping b/c of the noise and temperature, would either be too cold or too warm if you shut it off. This Red Roof Inn as been recently refurbished and is very clean and comfortable.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank boktasofattleboro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Messaou, General Manager at Red Roof PLUS+ San Francisco Airport, responded to this review, May 27, 2013
Thank you for your recent stay with us and reviewing us on Trip Advisor. We appreciate your comments and look forward to seeing you again soon.

Sincerely,
Michelle
Interim General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof PLUS+ San Francisco Airport

Property: Red Roof PLUS+ San Francisco Airport
Address: 777 Airport Blvd, Burlingame, CA 94010-1921
Phone Number:
Location: United States > California > Burlingame
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 12 Hotels in Burlingame
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Red Roof PLUS+ San Francisco Airport 3*
Number of rooms: 200
Official Description (provided by the hotel):
Experience Red Roof PLUS+. Adding more WOW to your stay! Discover an enhanced experience with all new rooms and our most requested higher-end amenities. A completely remodeled and upgraded stay. Red Roof PLUS+ San Francisco Airport is pet friendly, family friendly and just minutes to the San Francisco International Airport (SFO). Conveniently accessible through BART to all that San Francisco has to offer including the Golden Gate Bridge, Fisherman's Wharf, and downtown San Francisco. When you check into the Red Roof PLUS+ San Francisco Airport, check out the fantastic new amenities in our newly renovated NextGen (R) design rooms! This Red Roof PLUS+ hotel also features Premium Rooms with breakfast and a snack ready in your room! The rooms at this 100% Smoke-Free hotel feature new, comfy Rest Suite beds by Serta, plush high-end bedding, new modern design flooring, comfortable new seating and a large, flat-screen TV, in room safes and microwave & refrigerator. This Red Roof PLUS+ also offers free WiFi, room service from 5-10pm, an outdoor seasonal heated pool, business center kiosk, coin laundry, an ATM, a fitness center (located across the street). Bus and Truck parking is subject to availability per contract with our sales office only and Park N Fly rates are available through 1-800-Red-Roof or at the Front Desk. Guest parking is available for $10 a night, no oversized vehicle parking available. Experience our complimentary coffeehouse-style coffee and tea in the lobby. Leaving early or arriving late we have a 24-hour on site restaurant ready to serve you. One well behaved family pet is welcome. ... more   less 
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Also Known As:
Red Roof Inn San Francisco Airport Hotel Burlingame
Red Roof Inns Burlingame
Red Roof Inn Burlingame

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