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“No fee for dogs, internet and parking!” 4 of 5 bubbles
Review of Red Roof PLUS+ San Francisco Airport

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Red Roof PLUS+ San Francisco Airport
Ranked #11 of 12 Hotels in Burlingame
Los Angeles, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“No fee for dogs, internet and parking!”
4 of 5 bubbles Reviewed February 7, 2013

I chose this hotel specifically because they did not charge extra for dogs and parking and it exceeded my expectations! The front desk was super helpful and the room was really clean. The internet worked fine and the restaurant downstairs was really fast. I totally recommend this property and would stay here again if need be.

  • Stayed February 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rebecca S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Messaou, General Manager at Red Roof PLUS+ San Francisco Airport, responded to this review, February 11, 2013
Thank you so much for posting your experience on Trip Advisor. I am glad to read that you took advantage of our wonderfull pet policy where the pets can stay with you free of charge. We appreciate your feedback and take it to heart to try and improve the guest experience here at the hotel.
Thank you again for your feedback and we do hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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912 reviews from our community

Traveler rating
    300
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    171
    71
    42
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (171)
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English first
Turin, Italy
Level Contributor
94 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed February 7, 2013

The Red Roof inn is nicely located near SFO. The rooms have been recently renovated and are quite comfortable. The price is good considering the location. However, all the rest need to be renovated. The elevators feel like they are on their last breath. The passageways are old and grey. It needs more to compete with the other hotels around, price cannot be it's only advantage.

  • Stayed February 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 3Cuori1Capanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Messaou, General Manager at Red Roof PLUS+ San Francisco Airport, responded to this review, February 11, 2013
Thank you so much for posting your experience on Trip Advisor. We appreciate your feedback and take it to heart to try and improve the guest experience here at the hotel. We are hoping for a elevator modification in the near future and upper management has been informed.
Thank you again for your feedback and we do hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
2 reviews
5 of 5 bubbles Reviewed February 6, 2013

Nice renovated room with friendly staff. Ruben was very helpful!!
On site 24 hour restaurant has good food with good price. Free parking was great when you drive around.. I will go back and stay there again!

Room Tip: I might avoid to stay on ground floor room. some people smoked in front and some noises by guests.
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Heonlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Messaou, General Manager at Red Roof PLUS+ San Francisco Airport, responded to this review, February 11, 2013
Thank you so much for posting your experience on Trip Advisor. We appreciate your feedback and take it to heart to try and improve the guest experience here at the hotel. I am glad that Reuben provided you with memorable service and the 24 hour restaurant and airport shuttle were a positive amenity for you.
Thank you again for your feedback and we do hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland
Level Contributor
58 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 bubbles Reviewed February 5, 2013

Perhaps I just got a bad room, Room 133.
From just a glance, I love what they have done with the place: Updated rooms, faux-wood floors (I find hotel carpets disgusting), and great shower water pressure. Add to it a friendly staff and 24-hour airport shuttle service and you have a great deal.
So what is wrong? Well, mainly maintenance and housekeeping. Here are a couple of things I experienced when I was there:
-A tub with "permanent footprint" stains.
-A toilet where you have to hold the handle down to flush.
-A shower drain that drains at half the speed of the shower produces water.
-An unplugged clock radio that - frankly - I couldn't figure out once it was plugged in.
-A couple of dark stains on one of the pillow cases.
-Some crud in the bathroom behind the shower door.
-Wi-fi that simply did not work.
Finally, a note to the staff: Make sure housekeeping checks INSIDE the temperature control panel of the heating/AC unit. I am not going to tell you WHAT some smart-[--] guest left there, but needless to say, I hope to not find it again...
Too bad, because this is a good, budget hotel concept. I know: I could have called and requested another room, but I had already unpacked/gotten comfortable, yadda-yadda.
Still, I probably won't stay there again.

  • Stayed February 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kabbagehead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Messaou, General Manager at Red Roof PLUS+ San Francisco Airport, responded to this review, February 13, 2013
Thank you so much for posting your experience on Trip Advisor. We appreciate your feedback and take it to heart to try and improve the guest experience here at the hotel. Thank you for your detail as this will help us improve. We will share your review with the team.
Thank you again for your feedback and we do hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed January 30, 2013

As mentioned in the previous reviews, this 3 star hotel is recently remodelled, the rooms are nice, simple and clean. This is right by the airport and a good 20-25 minute drive to San Francisco (without traffic). The prices are reasonable, free wifi, Big flat screen tv & free parking. We didn't have breakfast included but the adjacent restaurant has a big selection for reasonable prices. Just note the beds are FIRM, if this is what you like, you will love it... it was just a little too firm for my taste!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Claudia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Messaou, General Manager at Red Roof PLUS+ San Francisco Airport, responded to this review, January 31, 2013
Thank you so much for posting your experience on Trip Advisor. We appreciate your feedback and take it to heart to try and improve the guest experience here at the hotel. I was glad to read that you found the hotel was convienent to San Francisco. Our rooms were recently renovated with Flat Panel television, free wifi and a 24 hour restaurant connected to the hotel. I am glad you enjoyed your stay!
Thank you again for your feedback and we do hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roseville, California
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed January 27, 2013

This hotel is a great place for staying in San Francisco. They have recently completed a complete remodel of the rooms, lobby, and restaurant. The beds are so very comfortable with nice flat screen tvs. They offer free parking, free airport shuttle, free wifi, and laundry facilities. The staff at this property is exceptional! They really make you feel welcomed and really do everything they can to ensure your stay is fantastic. Two of my favorite staff are Ruben and Ed, who always have very warm smiles and provide very warm and professional service.

  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Patricia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Messaou, General Manager at Red Roof PLUS+ San Francisco Airport, responded to this review, January 31, 2013
Thank you so much for posting your experience on Trip Advisor. We appreciate your feedback and take it to heart to try and improve the guest experience here at the hotel. I was gald to read that Reuben and Edward took great care of you and that you enjoyed the free wifi and flat panel T.V's
Thank you again for your feedback and we do hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed January 27, 2013

Got into SFO late. Free shuttle was fast & easy. Clean quiet room, great night of sleep, shuttle back to SFO next morning to get train down to Stanford. Front desk at places like this are often kind of not on top of things... this guy knew exactly where & how to get the Cal Train. No complaints, great value.

Stayed January 2013, traveled solo
Helpful?
2 Thank Mamiford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Messaou, General Manager at Red Roof PLUS+ San Francisco Airport, responded to this review, January 31, 2013
Thank you so much for posting your experience on Trip Advisor. We appreciate your feedback and take it to heart to try and improve the guest experience here at the hotel. I am glad you enjoyed the newly renovated rooms and 24 hour complimentary shuttle to the airport and CalTrain information.
Thank you again for your feedback and we do hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof PLUS+ San Francisco Airport

Property: Red Roof PLUS+ San Francisco Airport
Address: 777 Airport Boulevard, Burlingame, CA 94010-1921
Location: United States > California > Burlingame
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 12 Hotels in Burlingame
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Red Roof PLUS+ San Francisco Airport 3*
Number of rooms: 200
Official Description (provided by the hotel):
Experience Red Roof PLUS+. Adding more WOW to your stay! Discover an enhanced experience with all new rooms and our most requested higher-end amenities. A completely remodeled and upgraded stay. Red Roof PLUS+ San Francisco Airport is pet friendly, family friendly and just minutes to the San Francisco International Airport (SFO). Conveniently accessible through BART to all that San Francisco has to offer including the Golden Gate Bridge, Fisherman's Wharf, and downtown San Francisco. When you check into the Red Roof PLUS+ San Francisco Airport, check out the fantastic new amenities in our newly renovated NextGen (R) design rooms! This Red Roof PLUS+ hotel also features Premium Rooms with breakfast and a snack ready in your room! The rooms at this 100% Smoke-Free hotel feature new, comfy Rest Suite beds by Serta, plush high-end bedding, new modern design flooring, comfortable new seating and a large, flat-screen TV, in room safes and microwave & refrigerator. This Red Roof PLUS+ also offers free WiFi, room service from 5-10pm, an outdoor seasonal heated pool, business center kiosk, coin laundry, an ATM, a fitness center (located across the street). Bus and Truck parking is subject to availability per contract with our sales office only and Park N Fly rates are available through 1-800-Red-Roof or at the Front Desk. Guest parking is available for $10 a night, no oversized vehicle parking available. Experience our complimentary coffeehouse-style coffee and tea in the lobby. Leaving early or arriving late we have a 24-hour on site restaurant ready to serve you. One well behaved family pet is welcome. ... more   less 
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Also Known As:
Red Roof Inn San Francisco Airport Hotel Burlingame
Red Roof Inns Burlingame
Red Roof Inn Burlingame

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