We stayed at the Hampton Inn & Suites from July 29th to Aug. 1st on a family vacation in the LA area (visiting Hollywood, Beverly Hills, Universal Studios). Checking in and out was fast with very friendly front desk staff. Our airline "lost" our luggage and they made sure that we had our basic toiletries. The warm cookies in the afternoon are a welcome treat.
The room was very clean and modern. We like how the bed covers were white so you immediately see if it's clean. Housekeeping was great and Maria made sure the room the room was adequately stacked with supplies.
The staff at the breakfast was efficient and friendly too. Breakfast was great. They have both hot and cold items, and the hot items we had during our stay were breakfast sausage, bacon, omelet with cheese, french toast, home style potatoes- yummy!
There is a 7-11 nearby the Hampton Inn to buy some groceries, but for restaurants and the main shopping area that would be around 5 minutes away by driving. Universal Studios is just 15-20 minutes away (driving).
Parking is free and is underground or near the pool and there is free high speed internet and a business centre in the lobby with 2 computers where you can print.
Customer service and cleanliness is what stands out in this hotel and would not hesitate to go back again in the future and recommend it to friends!More