Extended Stay, Empire Ave, Burbank, CA
Overall, this a was nice place as long as you can tolerate a bed that makes it feel like you are sleeping on the floor. I am a amateur cook so I it was nice to be able to cook my own meals. However, I had to experiment to find the right spot to place the lap top for WiFi reception. Once I found it, I moved the table and chair to that spot.
My only complaint is that the staff are not trained in the very bare basics of internet connectivity. This is the main concern of the 21st century's business traveler -- to be able to connect, do his or her job over the internet, and keep in touch with family and friends. I was without internet for most of the day Saturday. I first called the front desk who told me, "the router is not even here! It's with another company and you have to call this 800 number for support". He was right to suggest that i call the 800 number but his statement that "the router is not even here!" really disturbed me. Then after 4 hours with no resolution, I called the 800 number again and was advised that they were having problems with the front desk not knowing or understanding what to do!More
- Free Wifi
- Breakfast included