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“Comfortable and clean”

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Courtyard Los Angeles Burbank Airport
Ranked #9 of 20 Hotels in Burbank
Certificate of Excellence
Foxboro, MA
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Comfortable and clean”
Reviewed October 14, 2013

I stay at Courtyard by Marriott whenever possible. This hotel brand makes you feel like you are coming home. In Burbank, the staff was always at the desk with a smile welcoming you back or wishing you a great day. They have touch screen monitors of the area with directions, weather, etc. They have an indoor and outdoor pool as well as a gym. The room was small but adequate, had a sofa, chair and desk. The bathroom was a good size. Great value.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank meconnor55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BURCY, Manager at Courtyard Los Angeles Burbank Airport, responded to this review, October 31, 2013
Dear meconnor55:
Thank you very much for staying with us. We are very happy to hear that you had a wonderful stay. We pride ourselves in providing quality service and a clean and updated facility. We hope that if your travels bring you back to Burbank, you choose to stay with us again!
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380 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
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English first
Houston, Texas
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 3, 2013

Stayed four nights and enjoyed each one of them. The bed was soooo very comfy, breakfast was delicious(not included) with several different options to choose from. The housekeepers, cooks, and front desk staff were all very attentive. The grounds are inviting, well maintained, and relaxing. Shopping center with TJ Maxx, Target, Norstrom's Rack, and others within walking distance! Love, love, loved it!!!!

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 51Joyce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BURCY, Manager at Courtyard Los Angeles Burbank Airport, responded to this review, October 31, 2013
Dear 51Joyce:

Thank you very much for staying with us. We are very happy to hear that you had a wonderful stay. We pride ourselves in providing quality service and a clean and updated facility and the nearby shopping is an added bonus. Glad you were able to enjoy it! We hope that if your travels bring you back to Burbank, you choose to stay with us again!
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Indianapolis, Indiana
Level 3 Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 26, 2013

The Courtyard Burbank is a great location. Very convenient to the airport and walking distance to shops and nice restaurants. The rooms were nice but needed a fresh update. Be sure to ask for a room with a balcony or you will be stuck with only a window view. Same price. The pool was nice, and the media center was just a walk way so to speak but did the job. One asset to this property is the front desk staff. Very knowledgeable with directions and attractions.... The only person I believe that wasn't so helpful and a bit snooty was the front desk manager. I didn't care for her attitude nor her turning to speak to someone else while I was checking out. Without her, our stay would have been excellent. I would stay here again if the the price was right.

Room Tip: Choose room with balcony and a view of the pool.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Laura L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BURCY, Manager at Courtyard Los Angeles Burbank Airport, responded to this review, October 31, 2013
Dear Laura L.:

Thank you very much for staying with us. We are very happy to hear that you had a wonderful stay. We pride ourselves in providing quality service and a clean and updated facility. We hope that if your travels bring you back to Burbank, you choose to stay with us again!
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Oceanside, California
Level 6 Contributor
249 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed September 24, 2013

The property overall is very nice. It has a nice pool and whirlpool and outdoor seating area. The restaurant and bar look nice, but I did not eat there. The bathroom was in bad repair. The curtain rod was broken. The shower head and tub faucet were loose in the wall. The button on the faucet to switch to shower was hard to move and did not fully seal. In the icemaker room in the hallway, the ice machine was dirty on the outside. There was a square in the ceiling that had apparently been patched, but it was very bumpy and not finished properly. Given that the rates are rather steep at this property, I would expect more.

Room Tip: Get a room with courtyard view
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Techkraut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BURCY, Manager at Courtyard Los Angeles Burbank Airport, responded to this review, October 31, 2013
Dear Techkraut:
Thank you very much for staying with us. We apologize that you were disappointed with the condition of your room during your stay. Please know that we have addressed the issues you experienced with the department involved in order to resolve and correct as we pride ourselves on providing a quality product. We hope that if your travels bring you back to Burbank, you choose to stay with us again!
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Las Vegas, Nevada
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 3, 2013

For me, Marriott properties always are clean and well run, and this is no exception. Compared to prices for other hotels I have used in this area, this hotel is a great value. I have paid higher prices for hotels that are kind of scary and left me feeling ripped off, but the room rate here was very reasonable.
There are a number of decent restaurants nearby, and a number of stores that are very close. It is convenient to Interstate 5 and pretty close to 134/101, so it is pretty easy to get anywhere quickly. There was no charge for parking (some other hotels in the area hit you pretty hard to park), and the breakfast we ate at the hotel (made to order omelettes) was great. Overall, a very solid value.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Blake B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BURCY, Manager at Courtyard Los Angeles Burbank Airport, responded to this review, September 13, 2013
Dear Blake B:
Thank you very much for choosing to stay with us on your most recent trip to Burbank. We are excellently located to many area attractions and are very proud to provide the level of service expected from the Marriott brand. We hope to have the opportunity of welcoming you back should your travels bring you to Burbank again!
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Los Angeles, California
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 3, 2013

Clean and comfortable! I have stayed here many times on business and never been disappointed. The rooms are nice and clean. Bed is very comfortable. Restaurant is very good. Good value on a great place. I would highly recommend.

  • Stayed May 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank DWilliams2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BURCY, Manager at Courtyard Los Angeles Burbank Airport, responded to this review, September 13, 2013
Dear DWilliams2013:
Thank you for choosing to stay at the Courtyard by Marriott Burbank and thank you for the wonderful review. We are very happy to hear that you have a great stay each time you visit Burbank. We look forward to continue being of service to you and welcoming you back!
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Sedona, Arizona
Level 5 Contributor
53 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed August 23, 2013

so I stayed in this hotel twice in a week - Sunday and Tuesday. Both times the hotel was just OK..barely. First stay the front desk sent us to a restaurant that is closed on Sunday and closed the hotel bar an hour before the published time. The room was loud, so on my check out I asked for a quieter room on a higher floor Tuesday - no problem I was told. On Tuesday when I checked back in, I was given a ground floor room right next to the hotel laundry, and was told 'that was all they had'....sigh. So the room was loud, the laundry seems to be the home of the 'hotel staff shouting competition' as well as early morning delivery to the hotel. Now is this a TERRIBLE hotel? No, of course not. But there are SO many better choices in Burbank - the Tangerine and the Amarano spring to mind. So if you're stuck here by your company you'll be fine. If you have the chance to pick...I suggest you pick somewhere else.

Room Tip: Not sure there is one!!
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EnglishLight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BURCY, Manager at Courtyard Los Angeles Burbank Airport, responded to this review, September 13, 2013
Dear EnglishLight:
Thank you for choosing to stay at the Courtyard by Marriott Burbank. I apologize that your stay didn't meet your expectations. We pride ourselves on excellent service and it seems that you did not receive it. We appreciate that you bring this to our attention so that we can address and learn from your experience. While there are several choices in the Burbank area, we hope you give us another try in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Los Angeles Burbank Airport

Property: Courtyard Los Angeles Burbank Airport
Address: 2100 W Empire Ave, Burbank, CA 91504-3409
Phone Number:
Location: United States > California > Burbank
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Burbank
#6 Romantic Hotel in Burbank
#7 Family Hotel in Burbank
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Courtyard Los Angeles Burbank Airport 3*
Number of rooms: 184
Reservation Options:
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Also Known As:
Courtyard By Marriott Los Angeles Burbank Airport Hotel Burbank
Courtyard Burbank
Burbank Courtyard
Burbank Marriott

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