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“Mostly fine”

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Courtyard Los Angeles Burbank Airport
Ranked #10 of 20 Hotels in Burbank
Certificate of Excellence
Reviewed July 15, 2013

We used this hotel for one night for two relatives who needed a handicap accessible room. I was told that the room would include a special low-sided tub, allowing easy access to the shower. It didn't. We also struggled with a luggage cart on our own because there were no employees in the lobby when we checked in at 9:30 PM. Otherwise, this hotel was fine; clean rooms, quiet halls, efficient check-out. It seems like this is basically a business person's hotel - a little bare bones on the decorating but serviceable and well-located.

  • Stayed: July 2013, traveled with family
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Thank WestcoasterLa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BURCY, Manager at Courtyard Los Angeles Burbank Airport, responded to this reviewResponded July 20, 2013

Dear WestcoasterLa:
Thank you very much for choosing to stay with us. Courtyard by Marriott is a select service hotel within the Marriott brand that focuses on providing a quality product in convenient locations. Courtyards began as the hotel designed by business travelers for business travelers, but now we've grown to accommodate all types of travelers. We hope to have the opportunity to be of service to you again should your travels bring you back to Burbank.

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Reviews (389)
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205 - 211 of 389 reviews

Reviewed July 15, 2013

I made a reservation for a room with two queen beds and the room turned out very small, the beds looked like single beds, we were four people in the room and we could hardly move inside it. And to make it worst we killed a cockroach in the bathroom floor.

  • Stayed: June 2013, traveled with friends
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1  Thank Bertha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BURCY, General Manager at Courtyard Los Angeles Burbank Airport, responded to this reviewResponded July 20, 2013

Dear Bertha S.:
Thank you very much for staying with us. I apologize that you felt your room was small. Our rooms either have one king bed with a sofabed or 2 queen beds. Based on everyone's comfort level, we do offer connecting rooms for those that wish to have more space. We hope that if your travels bring you back to Burbank, you consider staying with us again.

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Reviewed July 8, 2013

Had a rental car so no shuttle issues. Checked in after 9pm, desk clerk noticed my profile requesting foam pillows, delivered to room within 30 minutes. Clean, convenient location. Sits on edge of outdoor mall. Handy. Didn't get a chance to use the pool area but it looked nice. I would definitely consider this hotel in the future.

Room Tip: We had a room on the second floor . No noise issues
  • Stayed: June 2013, traveled with family
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Thank Doug G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BURCY, General Manager at Courtyard Los Angeles Burbank Airport, responded to this reviewResponded July 10, 2013

Dear Doug G.:
Thank you for staying with us. I am happy to hear that your night stay was pleasant. We strive to provide great service and a clean product in a very convenient location. We look forward to welcoming you back on your next trip to Burbank!

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Reviewed July 6, 2013

I called this "airport" hotel prior to making reservation. I was clearly told that a shuttle to/from airport was included. Upon arrival, it was not. They refused to pay the taxi fees either way. Typical Marriott, always making mistakes, never taking responsibility. The place is not cheap either. $175 for a single night stay!

  • Stayed: July 2013, traveled with family
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1  Thank alexotis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BURCY, General Manager at Courtyard Los Angeles Burbank Airport, responded to this reviewResponded July 10, 2013

Dear alexotis:
I apologize that there was some confusion with shuttle service. There are a couple of Marriott properties by the airport - one that does offer shuttle and us, who do not. In lieu of shuttle service, we offer complimentary parking. Again, I apologize for any confusion.

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Reviewed July 1, 2013

Staff and rooms were fantastic! You get the Courtyard experience with a very large lobby and very good breakfast with a Omelet bar!

I stay in Courtyards all of the time and this is one of the nicest that I have ever been in. I have a family of 5 and we were comfortable in our suite with 2 queens and a pull out.

The pool area and courtyard area was wonderful for the family in the evenings.

The location was perfect for all of the tourist stuff that we did (Hollywood, Griffith, Sunset Strip, etc.) and was quiet and comfortable...Does not feel touristy or cheap.

The proximity to restaurants is good to. We walked to dinner both nights that we were there.

Room Tip: Get a room over looking the pool.
  • Stayed: June 2013, traveled with family
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1  Thank Shaynes704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BURCY, General Manager at Courtyard Los Angeles Burbank Airport, responded to this reviewResponded July 10, 2013

Dear Shaynes704:

Thank you for staying with us. We are very happy to hear that you had a wonderful experience. We pride ourselves on great service and a quality product in a very convenient location. I'm glad you were able to enjoy the studios and nearby attractions as well as our beautiful courtyard area and pool. We hope that if your travels bring you back to Burbank, you choose to stay with us again!

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Reviewed June 27, 2013

We have stayed at the Courtyard by Marriott Burbank three times now, which should tell you something to start with. The hotel is conveniently located near Studio City; has free parking for guests; gym; laundry; pool; spa; restaurant; bar. The rooms are a generous size and spotlessly clean. The pool and garden areas are gorgeous with gas lanterns and a gas fire pit for beautiful evening ambience. Staff are helpful and kind. Next door to the hotel is a huge shopping area with everything you could need right within a short walk. Food court is next door with many choices of eateries.... what more could you want? It's about a 55 min drive from the hotel to the Outlets in Camarillo then treat yourself to a beautiful drive back along the coast road from Malibu. Relaxing? Yes.

Room Tip: Rooms on ground floor with view of pool and gardens - beautiful.
  • Stayed: June 2013, traveled as a couple
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2  Thank Cyn2Uno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BURCY, General Manager at Courtyard Los Angeles Burbank Airport, responded to this reviewResponded June 28, 2013

Dear Cyn2Uno:
Thank you for staying with us! We are happy to hear that we are your place to stay when traveling to Burbank. We have a great product in a very convenient location and the Camarillo Outlets are a great place to shop! We look forward to continue welcoming you back!

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Reviewed June 25, 2013

Great loction by the airport and next to a large center that has nearly all your shopping needs...Walls are thin but the cost for the room is too much over the top for your digs...Look elsewhere is you can...

  • Stayed: January 2013, traveled as a couple
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1  Thank Artie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BURCY, General Manager at Courtyard Los Angeles Burbank Airport, responded to this reviewResponded June 28, 2013

Dear Artie B:
Thank you for staying with us. We are very glad you found our location convenient - in the Empire Shopping Center, with lots of restaurants and shops to choose from and close to Bob Hope Airport. We understand that price is very important in today's budgets, but please know that we are priced fairly within the Burbank market. We hope that if your travels bring you back to Burbank, you will stay with us again!

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Additional Information about Courtyard Los Angeles Burbank Airport

Address: 2100 W Empire Ave, Burbank, CA 91504-3409
Phone Number:
Location: United States > California > Burbank
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Burbank
#6 Romantic Hotel in Burbank
#7 Family Hotel in Burbank
Price Range: $185 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Los Angeles Burbank Airport 3*
Number of rooms: 184
Reservation Options:
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Also Known As:
Courtyard By Marriott Los Angeles Burbank Airport Hotel Burbank
Courtyard Burbank
Burbank Courtyard
Burbank Marriott

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