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Hotel Amarano Burbank
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Reviews (908)
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All reviewsboutique hotelacross the streetlibrary loungegreat boutiquevalet parkingsmall hoteluniversal studiosroom servicejunior suiteresidential areastreet parkingwithin mileswarner brosvalet staffbeverly hillsthe entire staffshort drive
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Reviewed December 17, 2013

We stay here a lot because we have family in the area. The manager, T. Whelan , totally addressed our needs when we had a problem on a visit last spring. The rooms are all clean, the suites are beautiful and the location is perfect. We want to thank Mr.Whelan for calling us personally to resolve our issue. He is a man of his word. You can feel comfortable staying here out of the hubbub of the downtown area yet be close enough to do day trips to all the LA attractions.

Room Tip: Rooms facing the rear of the hotel will be much quieter than the rooms over the entry to the hotel
  • Stayed: December 2013, traveled with family
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Thank Dinahalot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
twhelan, General Manager at Hotel Amarano Burbank, responded to this reviewResponded December 18, 2013

Thank you so much for the review. We look forward to seeing you on your next visit to Burbank.

Have a wonderful Holiday Season!

Sincerely,

Tom Whelan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 10, 2013

This was a beautiful hotel and an excellent location. Drove in from out of town for our company Christmas party. Our room was beautiful and so was the hotel. Very central to what the city has to offer. We were only a 5 minute cab ride to our function. While checking out we had some delicious house made Apple Cider brewed in the lobby. What a treat! Will stay again anytime. Thank you Hotel Amarano:)

  • Stayed: December 2013, traveled as a couple
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2  Thank everc4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
twhelan, General Manager at Hotel Amarano Burbank, responded to this reviewResponded December 16, 2013

Thank you so much for posting a review and we are delighted that you enjoyed your stay and would stay with us again when traveling to the LA area. The apple cider is always a favorite during the holidays.

Happy Holidays!

Sincerely,

Tom Whelan
General Manager

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Reviewed December 7, 2013

This is a comfortable hotel in a quiet location but still near shops and Universal studios. The staff are helpful and you are able to get a free shuttle within 3 miles of the hotel . The rooms are clean and the beds extremely comfortable. Opposite is a supermarket and a busy breakfast restaurant used by the lcals.

Room Tip: Suites are available with kitchen facilities for families
  • Stayed: November 2013, traveled with family
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1  Thank claude64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
twhelan, General Manager at Hotel Amarano Burbank, responded to this reviewResponded December 10, 2013

Thank you for posting a review. Our team is delighted that you enjoyed your stay and took time out of your busy day to share your comments with the rest of the world. Thank you again.

Sincerely,

Tom Whelan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 1, 2013

I think this hotel is a wonderful bargain for holiday stays. We love the look of the lobby, and the rooms are nicely appointed and very comfortable. The bar is pleasant and quiet. Breakfast is always good with pleasant and competent service. Employees are friendly and efficient.

  • Stayed: November 2013, traveled with friends
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1  Thank Juliemccurdy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
twhelan, General Manager at Hotel Amarano Burbank, responded to this reviewResponded December 2, 2013

A belated Happy Thanksgiving and we were glad to hear that you spent your holiday with us at the Hotel Amarano. We want to thank you very much for your review and we are even more excited to know how much you enjoyed the hotel.

Sincerely,

Tom Whelan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 29, 2013

Love reading the reviews and then comparing my experience. Stayed over Thanksgiving. Front desk people were wonderfully friendly, courteous and helpful. Restaurant was very slow for breakfast (Bea Bea's was closed on Thanksgiving morning) but again, server was courteous and food was pretty good. Room 443 was large, clean and comfortable. Overlooked a roof so not view worthy but quiet. Don't even know if there were any guests near us because hotel did not seem to be busy when we were there. We parked on the street as another reviewer suggested. The valet staff, however, were actually lovely. And did help us with our bags when we arrived and when we departed. Did not check out the fitness center or the pool. Would definitely stay again but worry that not all the rooms are as "nice" as ours was judging from other comments. I do have one complaint-and it is a complaint. They need to buy new pillows. The pillows were stained and floppy and just plain gross. They were old old old. I travel with my own pillowcase and I was happy to have it shielding me from the pillow's surface. Really. New pillows. Yucky.

  • Stayed: November 2013, traveled with family
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Thank foodierd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
twhelan, General Manager at Hotel Amarano Burbank, responded to this reviewResponded December 2, 2013

Thank you for taking time out to post a review and we are glad to hear that you enjoyed your stay with us and would stay again in the future. My apologies for your experience with regards to our pillows. This is something that has never come up before. I have addressed this issue with the housekeeping department and it has been already corrected.

Thank you again. Look forward to seeing you on your next stay with us.

Sincerely,

Tom Whelan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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