Overall, this Holiday Inn is an excellent stay and good value. The room was clean and room service was prompt. The shuttle service left much to be desired. If you did not give them more than 1 hour's notice, they would not pick you up. We called 55 minutes before we wanted a pick up and they said since it was less than an hour, it would not happen. We spent more time using ubers and taxis and spent money on such that we had not planned on spending. We chose this hotel for the free shuttle service. If I had known the limitations in the shuttle service prior to booking, I would have chosen a different hotel. That being said, Mitchell at the front desk was fabulous. Friendly and very helpful. He assisted with information on bus routes and movie times. There is a 4D theatre near the hotel, but we never managed to try it out. Fuddruckers is right next door and a Subway shop is not too far from there, also. Denny's is across the street and there is always Grubhub for food, as well.

We did use the on-site restaurant for breakfast 2 mornings as kids eat free. The service in the restaurant both mornings left much to be desired. The first morning many people who came into the restaurant after us were served the breakfast before us even though we had ordered before they arrived. The second morning it took 25 minutes just to get 2 OJs and another 15 minutes or so to order breakfast. We waited another 20 minutes or so after finishing our meals before we could get the attention of the waiter in order to be able to settle our bill.

Stayed here for 3 nights while on a sightseeing bus trip to the LA area. The property was clean and well maintained, the staff were all very friendly and helpful, and the included breakfast was filling.

The only issue I had was the noise level since it is right next to the freeway and situated adjacent to an entry/exit ramp. Luckily I had earplugs or the rest would have been fitful at best.

The location is only a short shuttle ride from Disneyland and Knott's Berry Farm as well as a few other sight seeing attractions, so it is very convenient for families.

Stayed for 1 week early November for a holiday at Disney. Got upgraded from standard room to junior suit due to being Spire Elite member, which was greatly appreciated. Great sized room, super comfy bed with lovely power shower. Only issue was the size of the safe boxes behind reception (no safe in room or other larger one available to customers) which only fits slightly larger then passport sized items (mini ipad etc not an option, praise to the female staff who patiently dealt with my panic when I found this out! ). Transfer to Disney is an easy breezy 15 minute drive, available upon request from lovely friendly staff with prior booking. Pleasant pool area for resting and soaking up the sun’s rays, the jacuzzi was as hot as a bath! We didn’t eat in the hotel’s eatery but can happily vouch for the local burger bar Fuddruckers (swiss mushroom all the way!) tasty large portions that are well priced. Handy being close to Target for stocking up on snacks and food. I’m happy to rate this hotel 10/10, and would contently both recommend and return.