We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Older Hotel but rooms appear renovated”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Holiday Inn Buena Park Hotel & Conference Center
Ranked #4 of 18 Hotels in Buena Park
Nashville, Tennessee
Level Contributor
658 reviews
438 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
“Older Hotel but rooms appear renovated”
Reviewed March 4, 2012

I chose this hotel based on price. Based on my platinum status, they gave me a room with a pool view. Of course, this is pointless in the 50 degree weather - no babes to look at. They try - but don't use logic. They did give me access to the Executive Suite - which gave me a good continental breakfast.

The hallways - like others - give you a bad taste of the hotel. Old, warn, very Super 8-ish in feel. Then you get into the room - and it's what you expect. You just hope that there are no bugs or other nasty stuff following you from the outside.

There were teenagers on the trip - and they kept going room to room to hang out. The doors close - and you hear every closing. So if you're a light sleeper, this isn't the hotel for you.

Good food is near - Black Angus, Fuddruckers, Hof's Hut, and many other chains. You'll do fine here for business - and it's close enough to the parks. I think they had shuttles too.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelManSouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review, March 15, 2012
Thank you for taking the time to post your review, and for choosing the Holiday Inn Buena Park during your recent visit to Orange County, CA. We are pleased that you enjoyed the Executive Level floor with breakfast included. We do appreciate your comments and are excited to let you know that we are in the planning stages of a major renovation which will address many of the concerns you raised including noise-level, hallway decor as well as in-room upgrades. These changes are due to start very very soon, feel free to follow our blog if you'd like to keep up on the latest changes! Thank you again for staying at the Holiday Inn Buena Park.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

489 reviews from our community

Traveler rating
    168
    173
    95
    26
    27
See reviews for
212
88
16
80
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
84 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed February 27, 2012

This hotel was fine for a short stay of 2 nights. Rooms were well-equipped and clean. A bit of noise in the mornings because so many people come for the amusement parks - everyone leaves their rooms at around the same time. Pool was nice and staff friendly and helpful. Free shuttle to Knotts Berry Farm. Free parking too.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VooDooTravelPro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review, February 29, 2012
We appreciate your feedback and thank you for choosing the Holiday Inn Buena Park during your recent visit to the Buena Park/Anaheim area. We are so pleased you enjoyed our services and location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed February 21, 2012

I have previously written a review for this hote but I don't feel like I gave enough detail to really explain how fabulous this hotel is.

firstly staff are very helpful and the concierge/tour booking desk are very helpful in organising any trip you want to do in the area whether your booking with them or doing a trip on your own time.

The rooms are huge and very clean. TV has a good range of channels, although you won't want to watch much when you have the beautiful pool and jacuzzi to enjoy in the California sunshine!

Pool is immaculate and very quiet so is very enjoyable if u want a day away from theme parks and travelling. The jacuzzi is red hot but soooo lovely. nice on an evening when its a little colder and the sun is going down after a long day.

We done the L.A trip from the hotel so we got collected and taken to the starlines bus terminal which is a good system, to then join our bus for our long 10 hour trip but was excellent to see all the main sights and sounds of Los Angeles.

The hotel is in a great location to walk around and explore the local area, plenty of places to go eat and shop. Fuddruckers right next door makes a great burger if your after a great American experience and Dennys provides everything you could want for breakfast, lunch and dinner. Subway is right around the corner too if your after something quick to grab for breakfast in bed. Target is a short 10 minute walk away and sells everything you could need, from essentials to snacks and drinks to clothes, dvds, toys and a starbucks!

Loved this place so much we have just booked to return this summer in the same week we went in August 2011. Cant wait to return!

  • Stayed August 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank xcookiesx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review, February 22, 2012
We are humbled and grateful for your very detailed and kind review. Though vacations are fun and exciting, we do realize how difficult it can be travelling so far from one's home and hope that we are able to make your travels as comfortable, enjoyable, fun and effortless as possible. We look forward to your next visit with us this summer. Thank you for posting your review.
Your Friends at the Holiday Inn Buena Park Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunnyvale CA
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed February 12, 2012

We stayed for a night with two kids, it is 5 minutes away from Knotts Berry farm. They have a shuttle. We checked in around 7 PM, found out our room was quite far from the check in area and we could not find it right away, we need to go around the parking lot and could not get in with the swipe card, it was not working, need to go back to front desk to get it working again, The corridors leading to room were quite dingy and musty. We did not like the room, we asked for another room, they gave us another room. We had booked a room facing pool with patio. Room was okay, when we sued the shower, we realized the shower head was badly broken, with water dripping down in a straight line, we were too tired to go and ask for another change. Could not take proper shower. Pool access and tub were nice.

Breakfast was good, kids eat free with purchase of adult meal.

When we checked out we complained about the shower, manager was nice enough to take 50% off from our bill for inconvenience and promised to fix the shower.

Despite the shower experience, I would still recommend the place.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank arun0708
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review, February 14, 2012
Our goal is always to provide our guests an exceptional experience - both in services and accommodations. We'd like to officially apologize that we did not live up to our expectations... or yours during your recent visit. When we know there is an issue, we do our best to resolve it prior to check-out, so that guests may enjoy their stay. Thank you - we appreciate your honesty, your patience and understanding and your recommendation and hope that we are able to prove to you that we can and will do better on a future trip to Buena Park. Safe travels.
The Team at the Holiday Inn Buena Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed February 7, 2012

This Holiday Inn was very clean and when the ice machine broke they sent up ice to our rooms. The location is great just a hop skip and jump to Knotts Berry Farm and if you get onto the freeway you about 5 to 10 min.from Disineyland. The price wasver good since we had a function over at the Knotts Berry Resort and they were going to charge us about 50.00 more and their rooms were'nt as nice. The only thing I do wish is that they keep their restraunt and bar opened alittle longer. It would have been nice to have a drink after 11:00 with a little snack. But other than that it was great.

  • Stayed January 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with cheaprooms.com

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review, February 10, 2012
So glad to hear you enjoyed your stay with us at the Holiday Inn Buena Park, and took advantage of our location near Knott's and Disneyland. In regards to your concern about our lounge hours -- yes, we do close weekdays at 11pm (due to limited demand after that time), but will stay open on weekends until midnight if the bar is 'buzzing." Thanks for the feedback and we hope to see you again on your next trip to the Anaheim area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed January 16, 2012

Just want to share my experience with this hotel. My family and with my friends family stayed 1 night on 25/12/2011.I have booked and paid for the hotel through agoda.com for 2 rooms but when we arrived on 25/12/2011 at arround 9pm to get our rooms from the reception they told us we have to pay for the rooms again and there is no record of we already paid for the rooms. I explained to them but they insist and they were rude to us. I dont have the record because i paid to agoda a few months back which is $265 and the hotel charge us $282 when i saw my bank statement.I still do not understand why they do not have our record. The hotel do not have any customer service at all.I was shocked when we and our friends were talking in our room suddenly the security guard came knocking saying that we were talking loud which we did not I have stayed in a lot of hotels around the world and this is the first time i had this kind of experience .I stayed at this hotel in 2010 thats why i wanted to come back again last year. Now i think i will never stay at this hotel.I have already checked with agoda and they have already deducted from my card and hotel also have deducted from my card for the rooms .I hope the hotel can do something about this and their customer service.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kumar389
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review, February 10, 2012
First, let us apologize not only for your unhappiness with the hotel experience, but also for the delay in our reply as we were researching exactly what happened with the billing issue. We've been in contact with Agoda. It was the fault of our front desk agent in regards to the billing. Your reservation was made about 30 minutes prior to arrival (which doesn't excuse the billing issue) and the agent inadvertently charged your card, as did Agoda. After confirming the issue with Agoda, we reversed the charges on your card.
We do appreciate your returning to the Holiday Inn Buena Park. We are not perfect, but we truly strive to provide excellent customer service and when an issue does occur, we try to correct it quickly and efficiently so guests can enjoy their stay with us. Thank you for bringing the issue to our attention so that we could resolve it. On behalf of our entire team, we are truly sorry for the inconveniences experienced during your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Mirada, California
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed December 27, 2011

We stayed one night after spending a busy day at Knotts Berry Farm. The hotel is in a perfect location for visiting the tourist spots in this area. The lobby is large and leads to the reception area, the lounge, and a restaurant. We tried the lounge and found it very relaxing, with a good staff, cold drinks and a large tv. We encountered two issues, the lamps were unplugged and the coffee maker was not usable, the wrong parts were supplied. I would expect the staff to check that all is in order in the room before check-in time. However on the positive side, we were provided with a new coffee maker and free room service coffee. All was well with the world after coffee was provided. The rooms are clean and comfortable with pillows tagged soft or hard. The room overlooked a small gazebo and a nice pool area. I would stay here again.

Room Tip: The view of the pool is nice
See more room tips
  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LovesToTravel2_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review, January 6, 2012
Oh My! We've been in the process of updating/upgrading our rooms - we apologize that your coffee maker and lamp weren't working when you checked in -- but are pleased that we were able to quickly and efficiently address the issue (and get you your much needed coffee!!) Thank you for your comments and we hope to see you again soon on another visit to the Buena Park area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Buena Park hotels
1.2 mi away
Knott's Berry Farm Hotel
Knott's Berry Farm Hotel
#3 of 18 in Buena Park
1,534 reviews
0.7 mi away
Good Nite Inn Buena Park
Good Nite Inn Buena Park
#2 of 18 in Buena Park
695 reviews
0.1 mi away
Fairfield Inn & Suites Anaheim North/Buena Park
Show Prices
Show Prices
Show Prices
1.3 mi away
Best Host Inn
Best Host Inn
#1 of 18 in Buena Park
758 reviews
0.5 mi away
Radisson Suites Hotel Anaheim - Buena Park
0.4 mi away
Courtyard Anaheim Buena Park
Courtyard Anaheim Buena Park
#6 of 18 in Buena Park
253 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Buena Park Hotel & Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Buena Park Hotel & Conference Center

Property: Holiday Inn Buena Park Hotel & Conference Center
Address: 7000 Beach Blvd, Buena Park, CA 90620-1832
Phone Number:
Location: United States > California > Orange County > Buena Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Buena Park
#5 Business Hotel in Buena Park
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Buena Park Hotel & Conference Center 3*
Number of rooms: 248
Official Description (provided by the hotel):
Anaheim area hotel located in Buena Park, CA minutes from Disneyland, California Adventure, downtown Disney Shopping, Knotts Berry Farm, Soak City, Medieval Times and Pirate's Dinner Adventure, Holiday Inn Buena Park offers free parking and free shuttle to local attractions. This newly renovated hotel also boasts free wi-fi, the largest outdoor heated pool and whirlpool in the area, as well as a restaurant and bar serving breakfast, lunch, dinner and room service -kids always kids stay/eat free at Holiday Inn. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotwire, Travelocity, Hotels.com, TripOnline SA, Cancelon, Cheap Tickets, Priceline, getaroom.com, HotelQuickly and HRS so you can book your Holiday Inn Buena Park Hotel & Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Buena Park Hotel & Conference Buena Park
Holiday Inn Buena Park Hotel And Conference Center
Buena Park Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing