I had a bad experience at this hotel and wrote a Trip Advisor review about it in March 2012. I needed to return to the area for another sporting event. The Courtyard was booked so I decided to try this hotel again, hoping for improved customer care. I received an email of confirmation. Then, the day before my stay, I received an early morning phone call from a manager saying that I was "prohibited" from staying at their hotel. He had read my reviews and believed that I needed to find another hotel. I guess freedom of expression has no place at the Fairfield Inn & Suites Anaheim/Buena Park. Be warned, if you complain about a noisy stay and bad customer service, you may be "prohibited" from returning. And your reservation may be cancelled, leaving you without any accommodations. The WORST customer service I have ever dealt with.
- Official Description (provided by the hotel):
- Fairfield Inn & Suites is conveniently located near I-5 and I-91 freeways, minutes from Knott's Berry Farm, Medieval Times, Downtown Buena Park, Biola University, California State University-Fullerton and several other attractions. 7 miles from Disneyland and 15-20 minutes from some of Southern California's famous beaches. ... more less
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- Also Known As:
- Fairfield Inn & Suites Anaheim Buena Park/Disney North Hotel Buena Park
- Fairfield Inn And Suites Anaheim Buena Park/Disney North
- Hampton Inn Buena Park
- Buena Park Hampton Inn