The hotel's website seemed okay, the pictures were nice and it claimed to have a pool. Upon arriving from LAX on May 7, 2014 though I was sadly disappointed. The trouble first started with the front desk, who rudely insisted I had not paid up yet (although I had proof in my hands that I had pre-paid for my flight, hotel and rental car thanks to Southwest Vacations). They demanded my credit card, so I was forced to pay an additional $200 (it was later refunded after the manager found that I DID in fact pay, which the front desk agent refused to look for at first). Then we got to the room. It was dark, dingy, and the lock didn't even work. We had to sleep with a chair wedged up against the door, and even that was not enough to make us feel safe. Random room keys were left on our table twice too. At night some rowdy teens were hanging out in the parking lot, sitting on rental cars, being a general nuisance and clearly violating the noise curfew. However, the hotel's attempt to stop them was pitiful. He simply said "Go home" to which the teens just laughed and carried on like he wasn't there. He didn't call the police or even force the issue, which led to barely any sleep. I am never staying here again. It may be affordable, but I will gladly pay extra for a cleaner, nicer hotel.
- Official Description (provided by the hotel):
- Credit card or cash deposit required ... more less
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- Also Known As:
- Days Inn Anaheim Buena Park Hotel Buena Park
- Days Inn Buena Park
- Buena Park Days Inn