We stayed here before and wanted to love this place! I try to choose my hotels with value and comfort in mind. The selling features for me at this hotel is the free breakfast, free shuttle, onsite restaurant with managers reception and pool. I paid $110 night on hotels.com.
First, the dirty dishes laying on the floor in the walkways, in vending room, on the gas grill, in pool area (pool was even closed and locked up with dirty dishes on the tables??) really shows me that the staff is lazy and does not care!!! These dirty dishes remained here for the 3 days we stayed at the hotel! The vending room stunk of rotting food with roaches crawling on the plates. I finally called and asked the night manager why they don't send someone to pick up the dishes...she informed me that there is limited staff. She told me she was going to dispatch security to clean up the dishes. We stayed last year and went we first got to our room there were dirty plates outside our room I called front desk and asked them to come and get them and they remained there for 2 days. I just can't understand the dish thing? Such a bad impression they don't seem mind giving?
Also, the sleep number beds suck! With 2 people on a bed it's like a bounce house bed! Also, everything has that wet humid feeling!! Like sleeping in a tent!
Last year the manager was bartending at the night reception was a very nice and personable guy! Made it enjoyable! As was the cook! He too always seemed very nice! This time the bartender on Aug 7-8 did not greet us with a smile, say hello or even reply to our thank you's. I tipped well with every drink and with the food as I always do!!! Maybe management should look for a replacement!
Seemed that many of the guests that stay here are cheap as hell as the tip jars were almost empty with many people being served free drinks and snacks...maybe that is part of why they don't seem to care? We always tip the housekeeping staff, the staff that cleans up our plates at breakfast, the bartender, the cook that gives us our eggs and so on...I figure it into our cost of our vacation.
We will be staying at the Hyatt again next time instead of the Radisson! It was about the same price as Priceline.
We gave it 2 chances for us to like it! There are many choices in the Disney area, I think they feel with all of the free offerings that they don't have to be all that clean or friendly! We won't be back!!!
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- Also Known As:
- Radisson Hotel Buena Park
- Radisson Buena Park
- Buena Park Radisson