I booked this hotel through Priceline for two queen beds, upon arrival I was given one queen and a roll out. I was told by the front desk there wasn't two queen beds available, after trying to figure out a solution all they could offer me was two uneven cots thrown together with an old queen mattress that they pulled out of storage this process took a very long time and made an extremely uncomfortable uneven bed. They only included two pillows after asking I also had to ask for towels and was not provided with coffee cups in room. Very disappointed in both the hotel and Priceline. The showers and floor were not very clean. Breakfast offered a variety of muffins and bagels along with mini juices and fresh apple and oranges, however when bagels were available there was no cream cheese available and when cream cheese finally became available no bagels. I wouldn't recommend this place!
- Official Description (provided by the hotel):
- Located next to Buena Park’s exciting attractions, the Portola Inn & Suites is perfect for family fun. Our Buena Park hotel’s 50 modern guestrooms feature comfortable accommodations. A variety of room types are available including smoking and non-smoking King rooms, smoking and non-smoking Double Bed Queen rooms, and Family Suites that feature two adjoining rooms with two separate bathrooms. Each room features a micro-fridge, hairdryer, iron, cable TV, and high-speed Internet. Each morning, enjoy our complimentary Portola Inn breakfast where you can indulge in fresh fruit, pastries, coffee and more. ... more less
- Reservation Options:
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- Also Known As:
- Portola Hotel Buena Park