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“Nice hotel”

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Knott's Berry Farm Hotel
Ranked #2 of 19 Hotels in Buena Park
Certificate of Excellence
Reviewed August 1, 2011

The hotel is great for the Anaheim area.

The hotel has plenty of restaurants, bars etc. within walking distance.

The hotel itself was clean and spacious and right next to the Knott's theme park and water park.

The hotels free shuttle bus to Disneyland was great way to get to Disney and not having to pay parking.

The hotel was clean and the staff were very friendly and helpful.

Would have no hesitation in recommending this hotel to others. Especially a family with young kids.

  • Stayed: July 2011
    • Value
    • Location
    • Rooms
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2  Thank Finch87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,264 - 1,270 of 1,626 reviews

Reviewed August 1, 2011

We stayed here for the convenience and thinking it was a decent place. Its old and run down. The ice makers on all floors were constantly out of ice. The staff was friendly. It is way over priced for the condition of the rooms. I also did not understand why there isnt a vent fan in the bathroom. The bathroom walls were falling apart because of the moisture.

  • Stayed: July 2011, traveled with family
    • Value
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1  Thank partyitup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2011

First off we enjoyed the park and it was very close to the resort...

However we came in on Monday night 7/25/11 to check in and it was late evening, a huge wedding reception was going on and we could not even hear the clerk manuel at the desk...He was not very friendly and we had kids asking questions about the park and he sent us up to room 827, it was NASTY DIRTY..Sand in one of the beds and it looked like the sheets had not been changed so I called front desk to get help they told me they were busy would need to call back around midnight...NEXT the bathroom had hair all over the floor and in tub NASTY..And I think the worst part were the PILLOWS are you kidding me a queen bed with two pillows AWFUL pillows..HORRIBLE STAY BAD NASTY ROOM NOT FRIENDLY PEOPLE AT ALL..So we checked out and went to BEST WESTERN GOLDEN SAILS IN LONG BEACH WAS SO NICE AND HAD GOOD PILLOWS CLEAN ROOOM......

  • Stayed: July 2011, traveled with family
    • Value
    • Sleep Quality
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2  Thank vegasmommy76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2011

We had a very nice stay at Knott's Berrry Farm Resort Hotel. Even though they gave us a very small room, it was comfortable. My daughter and her friend stayed in another room. They enjoyed the pool, jacuzzi, and food which you can buy at the pool. We were able to walk right next door for shopping and more restaurants. Maid service was great, and reliable. The buffet breakfast was good with lots of variety. The hotel is very close to the 91 and 5 freeways so we were able to drive all over Orange County and get to places quickly. The only problem we had was that there are a lot of kids staying here because of Knott's Berry Farm. There were many nights when there were screaming children running down the halls, late at night, but it didn't keep us from sleeping.

Room Tip: Pay the extra money to get a package with free breakfast, internet, and free parking every day!
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  • Stayed: July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Kay012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2011

My husband and I and our two girls stayed at the Knotts hotel in July of 2011. We purchased the "Ultimate" package that included two nights at the hotel, a breakfast brunch for 4, a day at soak city and a day at Knotts Berry Farm. I read previous reviews of the hotel, and taking their advise, I asked for a renovated room.

We arrived at the hotel saturday morning about 11 am and since check in wasn't until 4 pm, we were given our tickets to the parks. At around 6 pm we returned to check in - there was no wait. There is an extra charge they don't mention on the website - they charge a $30.00 fee per day (refundable after you check out) if you use a debit card to reserve the room - so be sure to budget for that.

The renovated room was spacious and had newer furnishings. The rooms seemed clean at first glance, but after setteling in, I noticed that the toilet had a nasty ring in it and the shower had signs of mold in the corners. It was clear that the maids surfaced cleaned, but didn't actually scrub the bathroom. We also discovered that one of the beds had a large hole in the boxspring - we had to stuff pillows under the mattress to make it level enough to sleep on!

The service was very friendly, the staff was available to help at all times, anything we asked for (extra pillows, coffee, towels, etc) was readily available.

The next morning, we all headed down to breakfast at the hotel's restaurant, Amber Waves. It was about 9 am and there was no waiting - the food was ok....it wasn't the best breakfast I've ever had...all buffett and lots of choices from cold cereal to oatmeal, eggs, bacon, sausage, the normal breakfast items. The thing we noticed the most, was the restaurants cleanliness or lack thereof. Rather than change the tablecloth after each meal, the staff covers the table with paper - no matter how much food or drink was spilt. Our table was gross - and underneath the table was more food that we had to step in to sit down - I think that a little more time could have been spent cleaning up after each party left before they sat another.

Over all the hotel was not as bad as I expected an older hotel to be - my only complaint would be that it could have been cleaner.

Room Tip: Ask for a renovated room
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  • Stayed: July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank browncl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2011

Purchased a package deal but drove together with an other family so needed only one parking pass which would have normal cost $14 and needed a extra child meal ticket at $7.99. They stated sorry but we can't do that. Also ask for joining rooms could not do that either and did not even point us in the direction of the elevator just for the price we paid just thought they could be slightly more accommodating. But because of it's closeness to the parks I think its a good place to stay just need to work on courtesy.

  • Stayed: June 2011
    • Value
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1  Thank Fmlypwr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DRP078, General Manager at Knott's Berry Farm Hotel, responded to this reviewResponded July 23, 2011

Thank for your review. We take pride in providing great guest service and all your comments are appreciated to better our property.

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Reviewed July 13, 2011

This hotel is beautiful on the outside and the lobby is beautiful! The courtyard is very pretty but closed at 11 pm and did not open til 9 am which was a shame for me and my husband who love to get up early and sit outside and have coffee! No balconies very disappointing! Now to the rooms they were very dirty so dirty that when the kids went to sleep my husband and I drove down the street to the Courtyard by Marriot to see if they had any rooms available because we just could not stand the filth. Needless to say they had none so we were stuck at the resort! Please if you are a clean person do not waste your money on this resort! However the package plan was nice because it included breakfast buffet which was excellent and the park tickets and the parks are fantastic! Will return soon to the parks but will find cleaner accomadations! Also parking is 14 dollars per night!!!!!!!!

  • Stayed: July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank cozumel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DRP078, General Manager at Knott's Berry Farm Hotel, responded to this reviewResponded July 23, 2011

Sorry to hear about your experience at our property with the room. I would like to invite you to come again and ask for a renovated room the next time you are in town. We do offer the best packages for the amusement park. We have addressed your issues and really appreciate your comments.

Thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Knott's Berry Farm Hotel

Address: 7675 Crescent Ave, Buena Park, CA 90620-3947
Phone Number:
Location: United States > California > Orange County > Buena Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Buena Park
Price Range: $98 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Knott's Berry Farm Hotel 3.5*
Number of rooms: 320
Official Description (provided by the hotel):
Located just steps from world-famous Knott's Berry Farm Theme Park and Knott's Soak City Water Park, the Knott's Berry Farm Hotel combines comfortable accommodations for both business and leisure. This 320-room deluxe property features a SNOOPY-themed wing, fitness center, pool, lighted sports courts and many other amenities. ... more   less 
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Also Known As:
Knott`s Berry Farm Hotel Buena Park
Knotts Berry Farm Resort Hotel
Hotel Knotts Berry Farm
Knotts Hotel
Knotts Berry Farm Hotel
Knotts Berry Farm Ca

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