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“Thought there'd be more ...”

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Santa Ynez Valley Marriott
Ranked #3 of 8 Hotels in Buellton
Los Altos, California
Level 6 Contributor
90 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Thought there'd be more ...”
Reviewed October 11, 2013 via mobile

For the price of the room, I thought there'd be more amenities...
No coffee in the lobby ... No disposable earphones in the exercise room ... Both were available at the Hampton Inn in Palmdale we stayed at the weekend before!

Stayed September 2013, traveled as a couple
Helpful?
Thank A M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GExperienceMgr, Guest Experience Manager at Santa Ynez Valley Marriott, responded to this review, October 15, 2013
Hi A M,

We appreciate your stay with us and for taking the time to provide feedback. Unfortunately it sounds as though some aspects of your stay were less than perfect and we sincerely apologize for the inconveniences you experienced. Be assured that we strive to provide our guests with the best travel experience possible and we will be sure to share the details concerning earphones and coffee with our team. Should your travels bring you again to our area, we do hope to get a chance to welcome you back.

Sincerely,
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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573 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (119)
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English first
Oxfordshire, UK
Level 5 Contributor
90 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed October 11, 2013

Stayed for one night here on our way up Route 1 as an alternative to staying in Santa Barbara. We were swayed in our choice of hotel by the fact that the Firestone Brewery Taproom bar and restaurant are just a short walk away, though the hotel is in a quiet, out of the way, area. We found the hotel clean and comfortable, with free WiFi, a reasonably well equipped gym and a lovely outdoor swimming pool. Nice patio area with firepits for evening relaxation. Staff very friendly, efficient and helpful. Parking free. We did not eat at the hotel, but found food available close by instead. Would happily stay again.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lindy87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GExperienceMgr, Guest Experience Manager at Santa Ynez Valley Marriott, responded to this review, October 15, 2013
Hi Lindy87,

We are delighted you chose to stay with us during your recent travels along Route 1! Thank you for sharing your feedback and for taking the time to share your experience with us and future travelers. It is great to hear that you found our amenities clean and comfortable. It sounds like our outdoor areas made your trip enjoyable and our location was a hit as well! We are also so happy that you found our staff very friendly and efficient. We definitely look forward to the opportunity to host you again, should you visit our area again in the future.

Sincerely,
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southern California
Level 6 Contributor
366 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed October 2, 2013

Normally, I would rate this property average yet I feel for the area, Buellton-Solvang, this is a very good choice. Yes, the hotel is dated which shows in the furnishings decor. Surprizingly, for an older property, it is maintained quite well. The lobby is bright and cheery. The front desk staff is friendly and efficient. Our room, on the third floor, was very clean and comfortable. The nicely clean bathroom is small, old marble floor, a single sink with granite counter, and bathtub with shower. It is well lit, great bathroom lighting. The floor is old but very, very clean. The sink, toilet and shower are incredibly clean for an old hotel -- even the shower curtain was fresh looking, very very spotless. I felt very comfortable using this bathroom albeit small. The room had a desk, comfortable chair, comfortable sofa, tv armor, two night stands and comfortable king bed. The furniture was in nice condition. Even the drapes were clean. Walls, ceilings, carpet all in very clean condition. The room was very dark when the drapes were closed, good for sleeping. Daytime, the room was a bit dark but this is not a place that you will be hanging out in your room anyway. The mattress was very good, and the sheets were soft, fresh and nice. I must stress that the room was maintained very very well and housekeeping keeps it quite clean. There are not a lot of luxury hotels in this area - so for Buellton-Solvang - this is the property that will get my business again. It is a very convenient location to Hitching Post II restaurant, AJ Spurs restaurant, and a short drive to wineries, and a few miles to Solvang. It is not far from Foley winery and the other direction is the Chumas Casino. It is about 10 miles to Vandenburg AFB. Overall, convenient to freeway access. I am quite fussy about hotels, and very fussy about cleanliness. This property is the best in Buellton Solvang. If you are going to Los Olivos, perhaps check out hotels in that city which is about 12 miles from Buellton. I did not dine here, so can't comment on the restaurant.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank whocareswhoiam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GExperienceMgr, Guest Experience Manager at Santa Ynez Valley Marriott, responded to this review, October 4, 2013
Hi whocareswhoiam,

Thank you so much for your detailed feedback and for selecting our hotel over others in the area. We are delighted to hear that you found our amenities particularly clean and comfortable, especially from a traveler as experienced as yourself. It also sounds as though you found our location to be definite asset to you trip, as well as the hospitality of our staff. We hope to have the opportunity to host you again should your travels bring you to our area in the future.

Sincerely,
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Walnut Creek
Level 5 Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 23, 2013

This full-service Marriott is truly in need of a major renovation. Either that, or the room rate & reward level needs to come down. (It does not deserve to be a level 6) The decor is very dated (oak woodwork!) and the lower level with the bar, restaurant and hair salon is looking a little cheesy. On the plus side, the front desk staff is quite nice and professional and the location is great. You are close to wine tasting, Solvang and Los Olivos.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WCOttav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GExperienceMgr, Guest Experience Manager at Santa Ynez Valley Marriott, responded to this review, September 26, 2013
Hi WCOttav,

Thank you for selecting our hotel for your travel accommodations and for taking the time to share your valuable feedback with us and future travelers. We do strive to provide our guests with the best travel experience possible and it sounds as if our staff’s hospitality and our location were on the mark. Please be assured that we will share the noted aspects of your stay that were not to your liking with our team. We hope you will keep us in mind for your future trips to the area, as we would love to have the opportunity to welcome you back.

Sincerely,
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha, Qatar
Level 5 Contributor
69 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed September 19, 2013

The staff at this hotel was excellent...very friendly, efficient, helpful. However the hotel is a bit dated and needs a make-over. If you're planning on visiting the wine country specifically, stay at a b&b or local guest house.....they have a lot more character. If you're looking for active nightlife, stay in Santa Barbara and make day drips to the wineries. At night, they roll up the street in the little wine towns.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank worldtraveler11111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GExperienceMgr, Guest Experience Manager at Santa Ynez Valley Marriott, responded to this review, September 20, 2013
Hi worldtraveler11111,

Thank you so much for your valuable feedback and for selecting our hotel over others in the area. We are so pleased to hear that your experience with our staff was such an enjoyable one. Be assured that we will share the details of your review with our team for future better stays. Please keep us in mind for future stays as we do hope to have the opportunity to welcome you back.

Sincerely,
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Level 4 Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 18, 2013

My wife and I are do a fair bit of traveling, on the order of 60-80 nights a year. We were both struck by the friendlienss and helpfulness of the staff at the Santa Ynez Marriot. Megan with some help from Daisy were more than helpful in getting us dinner reservations and answering questions about local restaurants and attractions. Tommy in the bar was engaging and helpful along with the valet the waitresses and housekeepers (unfortuanately I neglected to write down all the name sorry ;o( The rooms were immaculate We were only there for two nights but absolutely intend to return for a longer stay in a truley beautiful location.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GExperienceMgr, Guest Experience Manager at Santa Ynez Valley Marriott, responded to this review, September 20, 2013
Hi Dan,

Thank you for the fabulous review! We are truly to delighted to hear that your stay with us was so enjoyable, especially coming from such a seasoned traveler as yourself! We strive to provide every guest with provide our guests with excellent customer service and relaxing accommodations and it sounds like we delivered. We look forward to welcoming you back for future stays and even more first class hospitality!

Sincerely,
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Level 4 Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 17, 2013

We booked this hotel for a last-minute get-away. We didn't have much familiarity with the area, so the location and reliable services of this hotel were very welcome. While it may not be awash in character and charm, it solidly delivers on all the fronts you expect from a major brand.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jawper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GExperienceMgr, Guest Experience Manager at Santa Ynez Valley Marriott, responded to this review, September 18, 2013
Hi jawper,

It is wonderful to hear that you were pleased with your travel accommodations with us! It is always great to hear that a guest found our services to be a positive experience. Thank you for taking the time to submit your review and feedback. We look forward to the opportunity to host you once again should your travels bring you our way.

Sincerely,
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Santa Ynez Valley Marriott

Property: Santa Ynez Valley Marriott
Address: 555 McMurray Rd, Buellton, CA 93427-9559
Phone Number:
Location: United States > California > Buellton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Buellton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Santa Ynez Valley Marriott 3.5*
Number of rooms: 163
Official Description (provided by the hotel):
Ultra comfortable accommodations in the Santa Ynez Valley Wine country. Only 3 miles from the Danish town of Solvang.Over 80 local vineyards, wineries and tasting rooms nearby in the Santa Barbara Country wine country. We also offer beautiful wedding, event, and meeting space in the Santa Ynez Valley close to Vandenberg Air Force Base. Our certified meeting and wedding planner will ensure your event is flawless. Plus earn Marriott Rewards Points and promotions with your event. The Santa Ynez Valley Marriott conveniently has a Lobby Bar, featuring Starbucks Coffee and Teas, and the Starting Gate Restaurant. You will also enjoy our gift shop and Hertz Car Rental. For your recreation, our 24 hour fitness center, outdoor heated pool and jacuzzi, with brand new lounge furniture, will keep you fit and relaxed. Established in 1984. The Santa Ynez Valley Marriott in Buellton, CA upgraded all their beds and linens to the Marriott Revive Collection, featuring ultra comfortable beds and luxurious linens. We also feature complimentary Wireless Internet in our guest common areas and in our guest rooms for those guests registered with Marriott Rewards. From September 2015 until approximately October, 2016, the hotel will be undergoing a total and extensive renovation. The new 555 Restaurant and Lounge will inhabit the new lobby greatroom, along with a newly updated double size fitness center. All guest rooms are being completely renovated from the ground up including stand alone tiled showers in 70% of the rooms, luxury vinyl flooring and a beautiful brand new full furniture package. What a way to celebrate our 30th Marriott Anniversary!! ... more   less 
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Also Known As:
Santa Ynez Valley Marriott Hotel Buellton
Marriott Santa Ynez Valley
Marriott Hotel Buellton
Marriott Buellton
Buellton Marriott

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