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“Extraordinary customer service”

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Pea Soup Andersen's Inn
Ranked #2 of 8 Hotels in Buellton
Healdsburg
Level 3 Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Extraordinary customer service”
Reviewed November 9, 2012

We were in Buellton for business. Pea Soup Andersen's was very affordable. The hotel is not new, but our room was clean, comfortable, well renovated, and quiet, with enough room for me to navigate around in a wheelchair, even though it wasn't officially a handicapped room. It had nice extras, including a microwave, a little fridge, and a mini-golf course outside. The hot tub was nice, and the pool big enough to swim laps. All the rooms seemed to have their own private patio. Breakfast was minimal: toast, danish, muffins, juice, coffee & tea, but it was served in an adorable and spotless little gazebo. All in all, the hotel was pleasant but ordinary. What made our visit extraordinary was the customer service. Late to an important meeting, our car battery went dead in the parking lot. No time to wait for AAA. The desk clerk from the hotel quickly and cheerfully brought around her own truck and gave us a jump start. Our trip was saved! This is the kind of superior customer service that you never get at a budget motel, and not at a 5-star hotel either. Thank you Pea Soup Andersen's, and especially THANK YOU JULIE! We will definitely be back.

  • Stayed November 2012, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank HealdsburgTravelista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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386 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (75)
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English first
Oakland, California
Level 3 Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 5, 2012

Clean, friendly, average price. Very convenient to the highway. Not sure why TripAdvisor wants us to write two hundred word essays about a motel next to the freeway, but so be it. Oh, the place also has a heated pool and outdoor whirlpool, which is nice if you happen to bring a bathing suit.Free morning pastries and coffee.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Roamer099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 4, 2012

Great place to stay if you want to explore the Santa Ynez valley. Nice big room, clean and comfortable. We were on the ground floor close to reception but no noise during the night. Didn't check out the coffee and pastries in the morning so can't comment on them.

Stayed October 2012, traveled as a couple
Helpful?
Thank Karlos181
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 29, 2012 via mobile

Spent one night here as part of our wine tasting weekend in the Santa Ynez valley. The room was very clean and nice enough for the price we paid. It had a flat scream tv, microwave and fridge. There was plenty of room and did not feel crowded. The room was surprisingly quiet and the free pastries in the morning were a nice treat.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Calicoaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fremont, CA
Level 3 Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed October 19, 2012

I stayed here with my parents for one night. It was an uneventful stay, pretty much got what we expected.

Check in was smooth and friendly.

Stayed in room 212. It has a good sized balcony with chairs facing the pool. Our patio door had a broken lock however. Bathroom was clean, room was spacious enough for the 3 of us.

Parking was abundant right outside room. Hotel is next to a gas station and next to the restaurant, which hotel guests get a discount for.

I was disappointed with the breakfast. Muffins and pastries and toast. Juice and coffee. But it is served in a cute gazebo near the pool.

There is a putting green.

I didn't have problems here but in the future I think I'll stay in downtown Solvang so I can just walk to the shops there.

  • Stayed January 2012, traveled with family
    • Value
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Helpful?
Thank islandgirl80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, TN (BNA)
Level 6 Contributor
129 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed September 28, 2012

Being a native Californian, Pea Soup Anderson's Inn was a staple growing up (ages ago). So, truthfully, I wonderful how this possibly could be a decent place to lay my head being the traveling prude I have become. Well, I must say, I was pleasantly surprised. While it is not a 5 star resort, it went above and beyond comfortable. The beds were nice... bathrooms remodeled with granite counters...lovely shower heads....modern shower curtain...newer furniture.... The reception was easy and quick with the hostess very accommodating and sweet. Check out again was a piece of cake. So, yes, for the price, I will be staying here once again next year.

Room Tip: Upstairs away from the parking lot and pool
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  • Stayed September 2012, traveled with family
    • Value
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Helpful?
Thank pokuneff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SAN RAMON
Level 4 Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 24, 2012

Great hotel for lower budget travelers. Hotel is older but still extremely clean with newer furnishings. Noisy if on first floor. Could hear our upstairs neighbors all night. Walking distance o Pea Soup Andersens. Continental breakfast was nothing fancy, but still good. Didn't use the pool or spa, but they looked nice.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sandpiper999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pea Soup Andersen's Inn

Property: Pea Soup Andersen's Inn
Address: 51 E Highway 246, Buellton, CA 93427-9723
Phone Number:
Location: United States > California > Buellton
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 8 Hotels in Buellton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Pea Soup Andersen's Inn 2*
Number of rooms: 98
Official Description (provided by the hotel):
Pea Soup Andersen's Inn does have a full shuttle service. We do offer wine/beer tours and wedding transportation for our guests. ... more   less 
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Also Known As:
Pea Soup Andersen`s Hotel Buellton
Best Western Hotel Buellton
Best Western Buellton
Buellton Best Western

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