We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“poor customer service, lack of respect for elderly”
Review of Rudy's Restaurant

Rudy's Restaurant
Ranked #14 of 38 Restaurants in Buellton
Restaurant details
Templeton, California
1 review
“poor customer service, lack of respect for elderly”
Reviewed February 22, 2012

I took my elderly father for dinner while traveling through Buelton, hoping for some good Mexican food. Half way through our meal I had to help my father use the bathroom due to risk of falling. I specified to the waitress not to clear our table because I was helping my father. I even checked again and gave eye contact while going back to the restroom, but when may father and I came back to finish our meal, our table was cleared. To make it worse, his medication was thrown away with the half eaten meal and beer. When I complained to the waitresses they became very defensive with no apologies, as if I did something wrong. I insisted on replacing my father's beer and meal, but we just couldn't stand being there and will never go back. They ought to be ashamed of themselves.

  • Visited February 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank teresa c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

36 reviews from our community

Visitor rating
    14
    12
    6
    2
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Solvang, CA
Level 4 Contributor
27 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“great food, great prices”
Reviewed August 17, 2011

The food is very good here,very large portions and very reasonable prices/

  • Visited August 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank hotelgmSolvang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redlands, California
Level 6 Contributor
75 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 120 helpful votes
“Rudy's si The Real Deal!!”
Reviewed May 28, 2009

I was sitting in my hotel room at The windmill and couldn't decide btween A.J. Spurs or Gino's Pizza & Pasta for dinner. I picked up a local travel mag and saw an article about Rudy and his small chain of Mexican restaurants, mainly the one in Buellton. I decide to check it out.

It takes me all of 2 minutes to drive over. I walk in. The place is very clean and comfy. Great atmosphere! They have a big menu and lots of specials listed. I order. My food is ready within 2 minutes. I ordered the carne asada burrito($6.95), the nachos with beef($6.95 plus $1.75 for beef) and 2 Pacifico beers($3.50 each). The total comes to $24 and change with tax.

There is a full salsa and sauce bar. All fresh made like the food. The portion sizes are large and all the ingredients are fresh. I can barely eat half of my order. Everything is delicious!

I will be back and recommend to others.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Jeff42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor reviewer on Facebook
“Good value, good food. Their shrimp fajita burritto and the taco salad with chicken are my favorites.”
Reviewed November 17, 2008

Good value, good food. Their shrimp fajita burritto and the taco salad with chicken are my favorites.

Helpful?
1 Thank A TripAdvisor reviewer on Facebook
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.

Travelers who viewed Rudy's Restaurant also viewed

 
 

Been to Rudy's Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing