Mom and pop "ain't we just the cutest soup nazis" type place where they let you know right up front they are owners and not just lowly servers (I treat every server with respect and don't appreciate the implication), but even if they didn't tell you, you'd know it was mom/pop from the service: brusque, gruff, loud, unprofessional, humorless (hey, if you're going to slap your coffee pot down on our non-coffee-drinking table while you wait on another table, at least make a joke when you finally retrieve it, like: "Hey, folks, thanks for watching my coffee pot, free water refills for you guys!") ... thinking mom/pop would not tolerate such behavior from a regular employee.
Waited so long for attention after finally being seated (think the line for seating is the same for takeout; someone waiting for one thing shouldn't be held hostage by the other) that we had to order drinks/food at same time.
Drinks early on would have gone a long way toward mitigating the long waits ... they're lucky we're not coffee drinkers; those folks will riot. But maybe they don't delay serving you if you turn the coffee cup over. Unfair, hot tea drinkers are people too! (By the way, is it common practice for restaurants to put the cup upside-down on the bare table? Is that sanitary? Thought in other places I always saw a paper coaster underneath.)
Place was busy but not sure why (but I guess locals everywhere have to keep all handy dining options open, plus you always get the poor unsuspecting tourists). And though it was busy, it was not crazy busy: near half the people were coffee and/or texting lingerers ... wasn't like servers were turning tables around constantly.
The food: Eggs that were ordered medium-well came fairly close to raw. Each strip of bacon was oddly half-overcooked leather, half-chewy-fat raw. Very good omelet with some simple customization, (give the devil his due), but disgraceful hash browns—where they should have been brown and crunchy on the outside they were some color akin to gray and some texture I never saw in my life. Their "white bread" toast we ordered came as sour dough. Not fans.
Finally, if you like old, bitter, cloudy iced tea, they have it. I love iced tea so much I can drink even really bad tea (I only draw the line at sour) but you may not share my tolerance for such.
We were asked was everything OK but we quietly said sure because a) the question, asked late, seemed rhetorical ... and really, it's impossible that no one noticed the visibly raw eggs, b) we were tired of being there even before food came, no time for do-overs, and c) server was so very loud, we were afraid of becoming a megaphoned sideshow if we raised any issues.
Also, spare and complicated restroom situation. Tricky, don't send Granny on a cane or a smaller child back there alone.